That's great news Bennie!

Thanks for persisting and for letting me know that this worked for you!

Cheers!

Jo

Hello!

Jo from the Moz support team here. Sorry for the trouble you've had recently with MozBar.

We have had some reports of issues logging in to MozBar and I've got some troubleshooting steps which I think might help!

First off please check that you're not blocking third party cookies from your browser settings.

To check this head to this page in Chrome chrome://settings/content/cookies

Then make sure you're not blocking third-party cookies https://screencast.com/t/YUTerLJ1

After you enable all cookies, including third-party, and save the settings, restart your browser and log back into moz.com.

After that, open up the MozBar and make sure you are logged in (it indicates whether you're logged in on the top of the page).

If you're still having problems, you may want to clear your browser's cache and cookies, as well. After it's all cleared out, try restarting the browser again and then logging in.

It can take a few clicks to log in, click on the yellow log in button that opens up a new tab each time, repeat until you're logged in.

If you're still stuck please check out our guide which has some more suggestions and a detailed list of information our support team requires to investigate further.

https://moz.com/help/guides/research-tools/mozbar

I hope this helps!

Jo

Hi Harini,

Jo from the Moz help team here.

I've had a look at your site and it looks like there is something server side that is blocking our bot.

When I try to cURL your site from our internal tool I'm getting a 302 to http://127.0.0.1

https://screencast.com/t/J3hhDTCM

I'm also seeing this message in this third party tool.

"The robots.txt file does not exist on this domain (302 redirect to http://127.0.0.1)"

All this points to something server side that is initiating a 302 redirect for our bot. While your site looks fine in the browser, our bot simply can't get through.

I would recommend reaching out to your host or web developer to see if they can check how your server is treating rogerbot/1.2

You can also ask them to check the server logs to see how your server is responding to rogerbot/1.2

You'll also want to make sure you are not blocking AWS (Amazon Web Services).

Best of luck!

Jo

Jo from the Moz help team here, I'm updating this thread with the new process to cancel:

• click on your profile icon on the top right-hand corner
• from the drop-down menu click on Account & Billing
• click "Cancel Moz Pro" https://screencast.com/t/KYRHgvCLd
• confirm cancellation on the next page

You can read more about how to cancel your account on our Help Hub  :]

Hi there!

Jo here from Moz support here. As Donald has suggested you can use OSE for this research.

If you have a Moz Pro subscription you can also check "linking domain", like this for example

https://moz.com/researchtools/ose/domains?site=moz.com&target=page&sort=domain_authority&page=1

We've got a guide here https://moz.com/help/guides/research-tools/open-site-explorer/linking-domains

I hope this helps, please do let me know if you would like more clarification or have any other queries.

Cheers!
Jo

Hi there!

It sounds like you're wondering why we haven't got link data for you in OSE. There are a few possible reasons why your site might not be indexed.

The first thing to check is if your site uses a custom Top Level Domain (TLD), like .agency or .london. If so, then you won't see data for your site in our index, as we don't currently support custom TLDs. Unfortunately there isn't a good workaround for this—it's a technical limitation of the tool. I can see you site http://www.trickypedia.com/ doesn't use a custom TLD, so you're good.

If your site isn't linked to by one of the seed URLs used to build our index, then our bot won't be able to find it and add it to our map. Learn more about how we index the web.

In addition to this, Mozscape focuses on a breadth-first approach. Therefore we almost always have content from the homepage of websites, externally linked-to pages, and pages higher up in a site's information hierarchy. However, deep pages that are buried beneath many layers of navigation are sometimes missed, and it may be several index updates before we catch all of these.

If our crawlers or data sources are blocked from reaching those URLs, they may not be included in our index (though links that point to those pages will still be available).

Finally, the URLs seen by Mozscape must be linked-to by other documents on the web or our index will not include them.

If links to your pages have not been indexed and you have links from high Authority pages, you might want to check to see if we have indexed the pages linking to your site. Enter the URL that you know if linking you into Open Site Explorer and see if we've got those in our index. You'll also want to make sure that we aren't blocked from crawling the site. If our web crawlers are blocked from crawling certain pages (i.e., with "noindex" or a Robots.txt exclusion), they may not be included in the index.

I hope this helps, please do let me know if you would like more clarification or have any other queries.

Jo