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Hi there!

I'm sorry for any trouble that you're encountering with the Google+ verification process! Since we are attempting to offer a more affordable option for publishing your listings, we do rely on these external address validation methods.

If you're finding that you're consistently running into issues with the Google formatting, an alternative option could be to create Facebook pages with the address info as you had intended it. I know it's by no means a perfect solution, but I hope this helps!

Hi there!
Solid question! This is likely stemming from the fact that sites like YouTube and Pinterest are absolutely massive. Since we aim for our link index to show results from large numbers of sources and not get diluted by all of the millions of links from enormous sites, we limit the number of pages crawled on each domain to ~50,000.

As a result, there could certainly be links on those domains pointing to your site that we're not reporting on because they are buried deeper within the site structure than the links to your competitors. I hope this helps to explain! Feel free to hit me up with any further questions or concerns!

Duly noted!

In the case of the Facebook page, it looks like it's not being included in your Moz Local listing because the name on the page isn't a match to the Google+ page which was used to validate your listing. If you were able to change the Facebook name from Detroit Deluxe to Detroit Deluxe Paint Body and Car Restoration, then you should see it included within your listing report.

I'm sorry that you're feeling frustrated with the process. As far as the functionality of the system goes, the general timeframe for updating listings can occur in as little as a day or so, but some of our partners can take up to 8-12 weeks to be fully updated. This is talked about within this list of frequently asked questions on the topic of Moz Local: https://moz.com/local/faq

Hey there!

I actually haven't ever seen this happen before, but I think I have a fair explanation for why it's showing up that way! We began rolling out our new index with updated link metrics (including DA) on March 7th, which is showing seochat.com with a DA of 65. While I can't verify the previous DA value from out last index, I have a hunch that it was 66 and that this mention is using that older DA value because it was collected and documented prior to the new index being released.

It certainly does look a little funky, but I hope this helps to give some context! Cheers

Hi there!
I popped into your account to take a look at your Moz Local listing and also found your Facebook page directly on Facebook. From what I can tell, it looks like there's currently no phone number listed on the Facebook page, which is a piece of the NAP that we'd need to be visible on the page in order to associate it with your listing.

If you 'd be able to add or surface that on your Facebook page, then we should be able to start picking it up right away. For privacy's sake, I didn't want to give any specifics on the public forum about your business or Facebook page, but if you need any more guidance in this process, you can feel free to shoot us a message over to help@moz.com. Cheers!

Yep, that certainly can be confusing, but there is potentially a good reason for it! Allow me to explain.

The score within your listing report is representative of what our system observes at this exact moment. So, it is a snapshot in time of how your listing distribution looks. This means that if, for example, one of our partners had an API outage at the time which caused them to be unable to report your listing's status to us, then that listing would appear as blank within your listing report and be reflected as such in the snapshot score.

However, issues like the one that I described above are completely temporary and do not impact your actual listings on those sites. So, we also include a "golden" score on your dashboard which is calculated with the best status we've observed from each aggregator over a longer timeframe. This score is intended to give you a more normalized impression of your listing score which is not impacted by unimportant volatilities.

I would say that both are useful in their own context, but you're absolutely right that it's not especially clear. I'll see if there's anything we could do to articulate that difference a bit better.