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That make sense. Thanks so much for your insights, much appreciated.

You are awesome! How did you end up fixing the java galleries issue?

That is a great suggestion. I will look into that as well. I am not sure if that is an issue for us but at this point I am willing to look at anything. So do you think that I should not have added our domains to the referral exclusion list then?

We have checked the tracking on all pages. Updated the tracking on our blog. The only thing I can think of would be updating any event tracking we have as I understand it is sending the old code. Any other ideas? Is there a fast way to dbl check that our tracking code is correct on all pages?

This may seem like a silly question. Since we are having an issue with self-referrals, we checked all the pages and everything is tagged properly, I used the referral exclusion list to exclude our domains. Question is, since we had a large number of our revenue coming in from the self-referring traffic, what happens to that revenue data once I add our domains to the referral exclusion list?

As for the event tracking...that can also cause self-referrals with the old code, yes?

Thank you all, I have read conflicting information on adding our domains to the exclusion list. I will do that for sure.

Backstory: We have always had an issue with self-referring traffic but in waiting for the UA upgrade we put it on the backburner for getting fixed.

We have now upgraded to UA and I was under the impression that GA would automatically exclude the domain associated with a property as a referral source. However this is not what I am seeing under my referral traffic source. With 10 websites having issues with this I need some help. Should I use the referral exclusion list? Also on a handful of our sites we have region specific URLs, I am also seeing these come in as self-referring traffic. I should also mention that about 85% of our sales are being attributed to the self-referring traffic.

Here are two sites for example sake: ZootSports.com and K2snowboarding.com

Thanks Jesse-

I have events set up but not for the final checkout process. I will look in to this as well.

I am currently building a report on our bounce rates for the past few years. When I look at older data, from 2010-11 I see varying bounce rates for the checkout, which is fine. When I move to new data, 2011-12 and 2012-13 I am seeing 100% bounce rates and exit rates for my checkout. We do use a 3rd party for our checkout, Shopatron and yes we do have it set up to track. Any thoughts on why I might be seeing this high rate for my bounce rate oh and this also goes for my exit percentage as well.

Here is some other interesting information. I ran some sales reports from our eComm platform and according to sales we did no sell a single "product b" the entire month of Feb.

OK I will do some more digging Oleg.

Upcounsel: The two sites have different Google Accounts...not reporting on the same account.

Hi-

For the month of Feb on two of our sites we are seeing inflated product revenues. I have not seen this before and I am not having any luck searching for answers.

Here is the issue:

• Product B sells for $159.95
• For the month of Feb we sold 3 thus revenue should be ~$479.85
• GA is showing Product B's revenue at $3,360.00

I read online that sometimes folks will bookmark the receipt page and that can cause this and we would need to put a catch in place for this but I am guessing this is not the case as it is happening on two sites.

Please let me know if you have any questions.

Hi-

We are seeing an inflation in our traffic via Webgain in Germany.

• Our team in Germany does not use Webgains
• Our team in the US does not participate in any affiliate networks/programs

Any ideas on why we would be seeing this inflation in just one region?

Thanks Gerd.

Thanks...PM sent your way.

In mid September we had to so some redirects from old URL's to new URL's. We haven't seen a significant jump in traffic so we are wondering how long this might take before we see a change. We are the brand so we should be getting some sort of authority from Google, yes?

Any tips that can be offered would be grateful as we are stumped.

Yes we are actually thinking of doing an "archive" type page so people can look and see what season their product is from..this helps with warranty processing for customers.

Thank you Brian for your help!

Yes there was link juice that we would like to harvest...I am thinking that the redirect is the way to go.

So next question. Since the "new" product has been live since June is it still ok to go do a redirect, is there any harm in this?

And I guess moving forward we would have to do a redirect every season as the product names stay the same.

Hi Brian, yes let me clarify.

1. They  no longer appear in searches as we put a "no follow" on them..that is fine we don't want to rank for the older product but the URL has history if you will.

2. Here is an example of a URL. My thought process is that we needed to redirect the old to the new...as it stands now we cannot get the new URL's to Rank in the top 50.

old: ridesnowboards.com/snowboards/machete

new: ridesnowboards.com/snowboards/machete-1213

3. Yes I believe so...however I am going to double check with the dev team.

Hope this helps

So I am slightly stumped. I work on a few eCom sites and over the past few months we have been launching new products as well as some site updates/upgrades. The issue that I am having is this. Product that is actually new this season, as in we did not carry it before, is ranking fine...generally speaking we are top 3 in Google with Brand/Product name.

However product that is not new, meaning it has a new color or graphic but has been in the catalog for years is not ranking. In Prior years the URL's ended with the product name, now however they have additional information added to the end for this season. Would not directing the old URL to the new URL effect the rankings of these pages?

I am open to suggestions beyond redirecting as well. Thank you!