Hi iSTORM
Thanks for responding. The site's been live for several years so I think that it should've been crawled at some point by Moz. Robots.txt is disallowing some bots, but it looks like it should be open to OSE crawling. I haven't seen this kind of thing before and I'm guessing that there is something in the robots.txt file but I just can't put my finger on it. I can't put the URL in due to client confidentiality, but I do appreciate your time in replying.