Hi Thomas

Did you agree with the SEO people a list of KW to rank on?. I just ran a simple search with some kw on google.co.uk and the rankings I found were

aluminium school signs    5    
safety signs    50+    
school sign company    7    
school signs    50+    
school signs in aluminium    5    
we love school designs    50+

So you are at least on first page for some of the KW in your title tags and that describe your business. This is not what you expect to see if your website drops to the 10th page of Google's results.

Try downloading a program called "free google monitor" from cleverstat, Use it to find your ranking for the KW that are important for you. You probably still rank well enough on them.

In my opinion the SEO company is giving you a vague list of what they will do. The activities they list are not wrong, but since they lack detail I would not be comfortable with giving my business to them. I think they are not being straightforward with you on what happened, why it did and what is it exactly that they will do about it.

You should probably get a quote from some other (quality) SEO companies.

Cheers

Jorge

This is very odd.

I propose the following: ask your SEO company to put into writing what they told you by phone and to send it to you. I can give you and unbiased opinion if you send me their reply by private message. Please note that while I'm not an authority in SEO and I do not do consulting, at least I think I can help you determine if your SEO company is telling you something that makes sense or not.

Also ask them to give you a detailed quote on this 1250 quid job to "fix" your site's position. I agree with Bex when he writes that the amount is extremely high for such a job.

Cheers

Jorge

Hello

What was the developer's argument exactly? I mean, did they give you more information or just told you: "hey, you changed the logo and now you're on page 10"?. I think it is preposterous and unprofessional to say such a thing. A simple change of a logo should not wipe out your rankings.

Did you notice the drop yourself or did the developer inform you of it? Who does the rank tracking usually?. Do you have access to your Google Webmaster tools? If so, have you received a message from Google informing you that your site was being hit by a manual penalty?

Thank you for your answer Kevin, and especially for the numbers ;).

Hello everyone!

In your experience, how many of your visitors' browsers completely block cookies including those of Google Analytics ?

This is very odd.

I propose the following: ask your SEO company to put into writing what they told you by phone and to send it to you. I can give you and unbiased opinion if you send me their reply by private message. Please note that while I'm not an authority in SEO and I do not do consulting, at least I think I can help you determine if your SEO company is telling you something that makes sense or not.

Also ask them to give you a detailed quote on this 1250 quid job to "fix" your site's position. I agree with Bex when he writes that the amount is extremely high for such a job.

Cheers

Jorge