Welcome to the Q&A Forum

Hey Flyyazp! I'm Michael, the video guy here at Moz and I'm happy to chime in and offer some assistance.

The camera we use is a Canon 5D Mark III with a 24-105mm lens. Igor is right, camera technology has jumped forward quite a bit since 2012, so you can pass on looking for a camcorder and go straight for a nice DSLR, even a used one if it's right for the budget. If you're just shooting a person standing in front of a whiteboard you don't need to spend the extra cash on a brand new camera with 4K technology, unless you need that feature for other videos you plan to make. An important feature you're going to want on any camera you buy will be a headphone jack which will allow you to monitor the sound input to the camera.

Here is a video of me talking about how I light Whiteboard Friday and lighting features I recommend regardless of the brand you buy. In addition, our friends at Wistia made a nice little video here that will walk you through some tips for shooting video with a DSLR camera. Our mic is a Sennheiser lavalier our presenter is a Rand Fishkin (super rare).

I hope this helps!

Hey Cindy! This is Michael on the Moz Help Team! You can absolutely set up a second idential campaign with different competitors for prupose of tracking 6. This is actually the recommend workaround for our campaign limitation of tracking 3 competitors. Keep in mind that the 2 campaigns will most likely not update at the same exact time, but if you remember the day of the week that you setup the origianl campaign, you'll want setup the second campaign on the same day to keep their data gathering in sync.

I hope this helps! If you need more details guidance on moving forward with this option in your account, feel free to reach out to us at help@moz.com. Our Q&A forum is a great place to get some quality answers to your queries, but help tickets can help ensure the privacy of your account details.

Cheers!

Hey there! This is Michael from the Moz Help Team! The first thing you want to do is make sure your browser and MozBar extension are up to date. For this answer (and screenshot) I'm running Chrome Version 44.0.2403.107 (64-bit) and MozBar Version: 3.1.57. Once you make sure those 2 are up to date you should see the "Export SERP analysis to CSV" button right next to the name "MOZ". It looks just like this!

I hope this helps! If you're still having trouble, please send us a help ticket to help@moz.com and we'll take a closer look. Cheers!

Hey there, Thi!

This is Michael on the Moz Help Team and I want to thank you for reaching out with this question. In general, you'll want to use the check listing tool to get another listing published. You access this interface from our Check Listing tool here:https://moz.com/local/search

http://screencast.com/t/hcviJMfmjaj2

Once you find your business, on the next page click "Improve with Moz Local."

http://screencast.com/t/mpLu52CP

This will take you to a page with an interface for submitting the information that is collected in the CSV. The required fields are at the top, and everything else is below. When that is complete you'll be able to purchase the listing.

I want to respect the privacy of your account so I'm going to answer your other questions in a help ticket. I'm sending that ticket to your account's login email. I hope this information has been helpful so far! Keep an eye out for my ticket in your inbox!

Hey there! This is Michael on the Moz Help Team! It looks like you exceeded your rate limit which typically occurs if your calls are batched in a way that cause a spike the way you saw on the 20th/21st. If you take a look at the Free vs Paid  here https://moz.com/products/api/pricing you can get an idea on why the spike caused us to throttle usage. Which that having been said, I upgraded your API access to the "Pro" level (which doubles your rate limit with 1 request every 5 seconds) since you are a paid Moz Analytics customer. Keep in mind that you can monitor your usage in your account when you visit this page here https://moz.com/products/mozscape/usage. I hope this helps!

Hey Grobro! This is Michael on the Moz Help Team and I'm here with good news! An update was released yesterday to correct this MozBar Keyword Difficulty bug.

Head over to http://moz.com/tools/seo-toolbar and download MozBar version 3.1.55. It'll put a smile back on your face!

Hey William,

This is Michael from the Moz Help Team and I'm happy to help out here! Our tool does not offer an actual ratio result so I couldn't tell you exact numbers here. Essentially we take the HTML and "clean it up" by removing certain markup like comments and white space, etc. Then we do the same for the text on the page and from there our tool trigger's a flag to indicate that the ratio is a factor but not to reveal the exact ratio.

For more information on the spam score tool, check out the most recent Whiteboard Friday in which Rand speaks to "Understanding and Applying Moz's Spam Score Metric".

I hope this helps!

Hey there,

This is Michael on the Moz Help Team! Sorry to hear about the trouble here. To see the source of those errors, you’ll need to export your full Crawl Diagnostics CSV, which you can do by clicking the "Email CSV" button at the bottom of the issues overview. Once the report generates, it will be emailed to you and you will want to open it up in something like Excel. In the first column, perform a search for the URL of the page you are looking for. When you find the correct row, look in the column labeled Referrer (column AM). This tells you the referral URL of the page where our crawlers first found the target URL. You can then visit this URL to find where we linked to that page.

Hope that helps!

Hey there Baron,

I'm sorry to hear that you're not seeing any backlink data for your URL in OSE! There are two types of link data we capture: External and Internal Linking pages. In order for us to discover backlinks to your site, we need to crawl the sites and pages linking to you. Once we can find those links, we will then be able to crawl your site to find pages you link to and so forth.

If you don't see any inbound links from external sites:
Check your URL for typos or other errors. Did your URL cut off or contain the wrong punctuation.
Check out the site's navigation. Sometimes it takes multiple index updates for us to discover pages that aren't linked to from the site's primary navigation. A simple fix is to create a link to the URL from another page on the website.
The Mozscape index is still growing. Keep in mind that, while large, our index doesn’t cover the entire web. If you have a smaller site it’s possible we haven’t crawled the domains linking to it. Search the pages linking to yours to see if we have indexed their links. If you need help with link building, check-in with our Q&A community at moz.com/community/q

If you don't see any internal links to your page:
Make sure we're not blocked from crawling this URL or site. If our web crawlers are blocked from crawling certain pages (i.e., with "noindex" or Robots.txt), they may not be included in the index.

Just so you know, here's how we compile our index:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled 90,000,000,000 pages (which is about 35% the amount in Google's index).

Therefore, if the site is not linked to by one of these seed URLs (or one of the URLs linked to by them in the next update) then it won't show up in our index.

Other tools, such as Webmaster Tools, Ahrefs, and Majestic will alway show more link data as they target the quantity of links, while OSE focuses more on quality and Domain Authority. It’s best to use all the tools you can to obtain a full backlink profile.

Mozscape focuses on a breadth-first approach. Therefore we almost always have content from the homepage of websites, externally linked-to pages, and pages higher up in a site's information hierarchy. However, deep pages that are buried beneath many layers of navigation are sometimes missed and it may be several index updates before we catch all of these.

We update once a month and you can view the next scheduled update here: http://moz.com/products/api/updates

Hope this helps provide some clarity. I'm also going to be reaching out to you in a help ticket to get the URL from you so I can take a second look in OSE for you.

Hey there this is Michael on the Moz Help team! Thanks for reaching out in Q&A - let's jump right in!

I see that you have the standard annual account and with that subscription level you are limited to 300 keywords divided up across 5 possible campaigns. The other 50 are the available keyword spots in our research tool Rank Tracker https://moz.com/researchtools/rank-tracker which is separate from campaign reporting - sorry for the confusion there! In addition to having already reached your account limit of 300 keywords, a bug has allow for 22 more keywords to be added. You don't have to remove those if you don't want to but you'll just have to keep in mind that having reached this account limit (and beyond) means you cannot add another campaign because you have no remaining keywords available to add to a campaign.

If you want to add another campaign you'll need to remove more than 22 keywords (somewhere near 30) in order to get the "add a campaign" button active again. Since you have a 300 keyword limit for this account, you may also want to consider reducing the amount keywords you are tracking in campaigns and maybe add some to Rank Tracker instead. If you need the option of tracking more than 300 keywords divided up across all campaigns, you may want to consider the medium subscription level.

I hope this helps! Please feel free to reach back out with any other questions.

Hey Cindy! This is Michael on the Moz Help Team! You can absolutely set up a second idential campaign with different competitors for prupose of tracking 6. This is actually the recommend workaround for our campaign limitation of tracking 3 competitors. Keep in mind that the 2 campaigns will most likely not update at the same exact time, but if you remember the day of the week that you setup the origianl campaign, you'll want setup the second campaign on the same day to keep their data gathering in sync.

I hope this helps! If you need more details guidance on moving forward with this option in your account, feel free to reach out to us at help@moz.com. Our Q&A forum is a great place to get some quality answers to your queries, but help tickets can help ensure the privacy of your account details.

Cheers!

Hey there, Thi!

This is Michael on the Moz Help Team and I want to thank you for reaching out with this question. In general, you'll want to use the check listing tool to get another listing published. You access this interface from our Check Listing tool here:https://moz.com/local/search

http://screencast.com/t/hcviJMfmjaj2

Once you find your business, on the next page click "Improve with Moz Local."

http://screencast.com/t/mpLu52CP

This will take you to a page with an interface for submitting the information that is collected in the CSV. The required fields are at the top, and everything else is below. When that is complete you'll be able to purchase the listing.

I want to respect the privacy of your account so I'm going to answer your other questions in a help ticket. I'm sending that ticket to your account's login email. I hope this information has been helpful so far! Keep an eye out for my ticket in your inbox!

Hey there this is Michael on the Moz Help team! Thanks for reaching out in Q&A - let's jump right in!

I see that you have the standard annual account and with that subscription level you are limited to 300 keywords divided up across 5 possible campaigns. The other 50 are the available keyword spots in our research tool Rank Tracker https://moz.com/researchtools/rank-tracker which is separate from campaign reporting - sorry for the confusion there! In addition to having already reached your account limit of 300 keywords, a bug has allow for 22 more keywords to be added. You don't have to remove those if you don't want to but you'll just have to keep in mind that having reached this account limit (and beyond) means you cannot add another campaign because you have no remaining keywords available to add to a campaign.

If you want to add another campaign you'll need to remove more than 22 keywords (somewhere near 30) in order to get the "add a campaign" button active again. Since you have a 300 keyword limit for this account, you may also want to consider reducing the amount keywords you are tracking in campaigns and maybe add some to Rank Tracker instead. If you need the option of tracking more than 300 keywords divided up across all campaigns, you may want to consider the medium subscription level.

I hope this helps! Please feel free to reach back out with any other questions.

Hey Grobro! This is Michael on the Moz Help Team and I'm here with good news! An update was released yesterday to correct this MozBar Keyword Difficulty bug.

Head over to http://moz.com/tools/seo-toolbar and download MozBar version 3.1.55. It'll put a smile back on your face!

Hey there,

This is Michael on the Moz Help Team! Sorry to hear about the trouble here. To see the source of those errors, you’ll need to export your full Crawl Diagnostics CSV, which you can do by clicking the "Email CSV" button at the bottom of the issues overview. Once the report generates, it will be emailed to you and you will want to open it up in something like Excel. In the first column, perform a search for the URL of the page you are looking for. When you find the correct row, look in the column labeled Referrer (column AM). This tells you the referral URL of the page where our crawlers first found the target URL. You can then visit this URL to find where we linked to that page.

Hope that helps!

Hey William,

This is Michael from the Moz Help Team and I'm happy to help out here! Our tool does not offer an actual ratio result so I couldn't tell you exact numbers here. Essentially we take the HTML and "clean it up" by removing certain markup like comments and white space, etc. Then we do the same for the text on the page and from there our tool trigger's a flag to indicate that the ratio is a factor but not to reveal the exact ratio.

For more information on the spam score tool, check out the most recent Whiteboard Friday in which Rand speaks to "Understanding and Applying Moz's Spam Score Metric".

I hope this helps!

Hey there! This is Michael from the Moz Help Team! The first thing you want to do is make sure your browser and MozBar extension are up to date. For this answer (and screenshot) I'm running Chrome Version 44.0.2403.107 (64-bit) and MozBar Version: 3.1.57. Once you make sure those 2 are up to date you should see the "Export SERP analysis to CSV" button right next to the name "MOZ". It looks just like this!

I hope this helps! If you're still having trouble, please send us a help ticket to help@moz.com and we'll take a closer look. Cheers!