Great. I'm glad my answer helped. Good luck!

Miriam

Hi MozMan2,

Nice to see you here today! Okay...so you went about this 50% right, in my opinion. What's missing is getting the client an actual registered suite number at which he receives mail.

Initially, this is important in the even that Google (and others local business indexes) give you a postcard-only option for verification of the listing. Sounds like you're past that point, but remember, the need to re-verify does sometimes reoccur if you have to make certain changes to a Place Page.

For the long haul, the issue is one of differentiation. The inherent danger in different businesses sharing an identical address is that Google will conflate the listings, merging them into a mess of mixed addresses, phone numbers, reviews and descriptions.

Ideally, what the chiropractor should do is convince each of the professionals in his building to get their own suite number to prevent this from happening to any or all of them.

If he can't get them to see the light about this, then he should at least protect himself by getting his own suite number. Depending on where he lives, he may need to go to the post office or some other local authority to get this thing legalized so that he's got a separate mail box to which the mailman delivers his mail at his suite address in the building.

So, again, your overall approach is correct, but the suite number should be legit to keep this on the level. And you should make sure the suite number is consistent across all mentions of his business on the web.

Hope this helps!

Miriam

Hi Dignan,

The appropriate thing to do in cases like these it to go through the REPORT A PROBLEM link at the bottom of each problematic Place Page. It's a good idea to be signed into your account while doing this. Describe the situation and link to the correct listing for your business in the wizard. State that you have only one address - the one on your authoritative listing. Ask that these 2 other listings be removed.

Wait 4-6 weeks to hear back from Google (could take considerably less time these days, actually). If you do not see resolution, then take the matter to the new Google Places Help Forum. The new forum will be here:

http://groups.google.com/a/googleproductforums.com/forum/#!forum/maps

Explain the steps you have taken and ask if a Top Contributor can please help you obtain resolution.

*In your shoes, I would also do some sleuthing to try to figure out where the other data is coming from...it's coming from somewhere and discovering the origin may help you to surmise what is going on.

Hope this helps and good luck!

Miriam