Thanks for your quick response. I've actually been tracking this company for the past few years...checking their prices/shipping, etc which all seems very comparable to ours (in the clothing business). Can I find on here what their top key words are that's driving their traffic? We also appear to come up on the 1st or 2nd page for most of our key words, but when I've looked at compete I noticed that they are receiving several more thousand clicks a month. We run adwords frequently (it seems to be even more than they do from our observations), so I don't believe their extra clicks are coming from there. Any help would be appreciated. We are a small business, just as our competitors are, so any help in advice for obtaining more clicks is appreciated!! 
