Hello!

Sam from Moz's Help Team here!

So -  after being found, newly discovered links have the ability to be populated into our index in about 3 days. However, there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we are always adding new data to our index, but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index.

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links If you'd like any further information, please feel free to pop us an email over at help@moz.com. We do also have a great guide to Domain Authority just here: https://moz.com/learn/seo/domain-authority

Hi there,

Sam from Moz's Help Team here!

So the thing is, our volume service doesn't understand Austria as a location - it only understands it as a search engine. They are different in that a location can be tracked in any search engine, so for example someone in Austria can still use google.com. I hope this helps - let me know if you have any other questions!

Hi  there, thanks for contacting us!

Sam from Moz's Help Team here

When you see a DA of 1, this will usually mean that we haven't indexed that site yet or we haven't found any inbound links for that particular site. That can happen for a number of reasons, such as we haven't found any external links to the site or the site is blocking our crawler or the site is fairly new.

When we compile our index by first crawling the more valuable pages we find and moving on from there. Specific pages may not be crawled if they have lower quality links on them or appear to be part of an unintentional link farm (for example, things like programmed calendars). If you’re wondering why we’re not identifying links to your site, I would suggest checking to make sure we’ve indexed the sites and pages you know are linking to your site.

Also, it’s important to keep in mind that with Link Explorer, new data is added all the time, so please keep an eye out for new data to be available for your site!

Moz's Spam Score is the percentage of sites with similar features we've found to be penalized or banned by Google (it's not based on the spam score of the sites linking to you). To improve this score I would recommend reading our guide which explains the 27 factors used to make up this score. You can then look at your site and investigate areas you would like to improve on your site:
https://moz.com/help/link-explorer/link-building/spam-score

I hope this helps - please let me know if you have any other questions!

Hi there!

Sam from Moz's Help Team here!

Could you please pop an email about this over to help@moz.com?  There is a troubleshooting guide here: https://moz.com/help/research-tools/mozbar/troubleshooting-mozbar - if you review this, and are still running into trouble, please do pop us an email.

Thank you!

Hi there,

Sam from Moz's Help Team here!

To understand how to improve DA (Domain Authority) it can help to get some insight into how we gather our data, which I'll include below. Sorry in advance for the long message!

To calculate DA, we index the web by following links using a crawler. Our crawler is built on a machine-learning based model that is optimized to select pages like those that appear in our collection of Google SERPs. We feed the machine learning model with features of the URL like the backlink counts for the URL and the PLD (pay-level domains), features about the URL like its length and how many subdirectories it has, and features on the quality of the domains linking to the URL and PLD. So, it's not based on any one particular metric, but we're training the crawler to start with high-value links.

In terms of improving your Domain Authority, with the information above in mind, it's best to look at both you on-page SEO to make sure you've covered the basics.

Then you also want to look at your off-site SEO and building more links more links to your site.
There are lots of different areas of Link Building to explore, from patching up broken links, improving your internal link profile, and good ol' fashioned content creation.

Here is a great video by our founder Rand which goes over some easy link building tactics to get you started.

I hope that helps to start you off! Let me know if you have any other questions :]

Hi there,

Sam from Moz's Help Team here!

So when you see a DA of 1 or 2,, this will usually mean that we haven't indexed that site yet or we haven't found any inbound links for that particular site. That can happen for a number of reasons, such as we haven't found any external links to the site or the site is blocking our crawler or the site is fairly new.

When we compile our index by first crawling the more valuable pages we find and moving on from there. Specific pages may not be crawled if they have lower quality links on them or appear to be part of an unintentional link farm (for example, things like programmed calendars). If you’re wondering why we’re not identifying links to your site, I would suggest checking to make sure we’ve indexed the sites and pages you know are linking to your site.

Also, it’s important to keep in mind that with Link Explorer, new data is added all the time, so please keep an eye out for new data to be available for your site!

I hope this helps - please let me know if you have any other questions!

Hi there,

Sam from Moz's  Help team here!

After being found, newly discovered links have the ability to be populated into our index in about 3 days. However, there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we are always adding new data to our index, but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links

I hope this helps — let me know if you have any further questions!

Hi there!

Sam from Moz's Help Team here!

No, I'm afraid that this is not something that we offer - all of our tools are browser based and are not designed  to be embedded into other sites.

Let me know if you have any other questions!

Hi there!

Sam from Moz's Help Team here!

So, newly discovered links have the ability to be populated into our index in about 1-3 days, however there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we add new data to our index everyday but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links

In terms of Domain Authority - Domain Authority in Link Explorer and the Links section of your Moz Campaign correlates with Google rankings to give you an accurate representation of a sites's ranking power.

To understand how to improve DA (Domain Authority) it can help to get some insight into how we gather our data, which I'll include below. Sorry in advance for the long message!

To calculate DA, we index the web by following links using a crawler. Our crawler is built on a machine-learning based model that is optimized to select pages like those that appear in our collection of Google SERPs. We feed the machine learning model with features of the URL like the backlink counts for the URL and the PLD (pay-level domains), features about the URL like its length and how many subdirectories it has, and features on the quality of the domains linking to the URL and PLD. So, it's not based on any one particular metric, but we're training the crawler to start with high-value links.

In terms of improving your Domain Authority, with the information above in mind, it's best to look at both you on-page SEO to make sure you've covered the basics.
Then you also want to look at your off-site SEO and building more links more links to your site.
There are lots of different areas of Link Building to explore, from patching up broken links, improving your internal link profile, and good ol' fashioned content creation.
Here is a great video by our founder Rand which goes over some easy link building tactics to get you started.

I hope that helps to start you off! Feel free to reach out to help@moz.com if you have any other questions!

Hi there!

Thanks for writing in  - Sam from Moz's Help Team here!

Unfortunately not - I'm so sorry about that.  Any client side loaded content will not be rendered to our crawler as we are only seeing what is rendered by your server.

Our crawler works by parsing the source code of your site, looking at HTML elements.  If your site is primarily Javascript, then the data you get back with regards to the crawl report won't be completely accurate because of this. There's no real workaround that I can recommend for this one, since it is a technical limitation of our tools, but there are some good blog posts and discussions in the Q&A about this if you head over to our Help Hub.

While the tools and data that rely on our crawl of your site may not return the best results because of that Javascript, your keyword rankings and link profile should work just fine.

You might also want to check out a few tools that are compatible with Javascript, like Botify or Screaming Frog.

I'm really sorry I can't be of more help here; Please let me know if there's anything else I can help with, or if there are any follow-up questions you might have!

Hi  there, thanks for contacting us!

Sam from Moz's Help Team here

When you see a DA of 1, this will usually mean that we haven't indexed that site yet or we haven't found any inbound links for that particular site. That can happen for a number of reasons, such as we haven't found any external links to the site or the site is blocking our crawler or the site is fairly new.

When we compile our index by first crawling the more valuable pages we find and moving on from there. Specific pages may not be crawled if they have lower quality links on them or appear to be part of an unintentional link farm (for example, things like programmed calendars). If you’re wondering why we’re not identifying links to your site, I would suggest checking to make sure we’ve indexed the sites and pages you know are linking to your site.

Also, it’s important to keep in mind that with Link Explorer, new data is added all the time, so please keep an eye out for new data to be available for your site!

Moz's Spam Score is the percentage of sites with similar features we've found to be penalized or banned by Google (it's not based on the spam score of the sites linking to you). To improve this score I would recommend reading our guide which explains the 27 factors used to make up this score. You can then look at your site and investigate areas you would like to improve on your site:
https://moz.com/help/link-explorer/link-building/spam-score

I hope this helps - please let me know if you have any other questions!

Hi there,

Sam from Moz's Help Team here!

So the thing is, our volume service doesn't understand Austria as a location - it only understands it as a search engine. They are different in that a location can be tracked in any search engine, so for example someone in Austria can still use google.com. I hope this helps - let me know if you have any other questions!

Hi there!

Sam from Moz's Help Team here!

That are multiple things you can do in Moz in order to find the best keywords for implementation!

Here are some resources for you:

• The Keyword Research guide is a really good place to start!
• There's a great post in the Moz Blog about creative free keyword research
• If you're looking for insight into competitor keywords, try heading over to Open Site Explorer, pop in your competitor's URL, and take a look at the anchor text associated with their links. This can be a huge indicator of targeted keywords, which you might now decide to compete for!
• If you're curious how well you (or a competitor) is ranking for a certain keyword, or how well a certain page on your site ranks, hop on over to the Rank Tracker
• Use the Keyword Explorer tool to check how hard or easy it will be to rank for a certain keyword. Words with a higher difficulty score are harder to achieve rankings for, so some users will target lower difficulty words first and later tackle the hard ones. Something different works for everyone, though!
• When you've got your keywords and are ready to optimize your pages for them, check out the On-Page Grader. This will check a particular URL for optimization with a particular keyword or keyword phrase, and offer a grade based on how well it fares, as well as suggestions for improvement.

I'm afraid we aren't SEO consultants on the Help Team and are just here to support the Moz tools so I can't say exactly how long it might take for your changes to be reflected in the SERPS, but you might want to review this helpful article on that front: https://www.reliablesoft.net/how-long-does-it-take-to-rank-in-google/!

I hope this helps!

Hey there!

Sam from Moz's Help Team here!

I've taken a look at that URL, and from what I can see it looks like we're running into a 403 error which means that ultimately, access to that URL is forbidden:

http://www.screencast.com/t/UbMwIrjuQFG

This 403 error is coming directly from your server, so at this point the best thing to do will be to send this information to your client/their web dev. They'll need to make sure our crawler (rogerbot) is whitelisted, so our tools can start working hard for you, and that you aren't blocking AWS (Amazon Web Services) on the server level.

I hope this helps - if you have any other questions, feel free to pop a message over to help@moz.com

Hi there!

Sam from Moz's Help Team here!

No, I'm afraid that this is not something that we offer - all of our tools are browser based and are not designed  to be embedded into other sites.

Let me know if you have any other questions!

Hi there!

Thanks for writing in  - Sam from Moz's Help Team here!

Unfortunately not - I'm so sorry about that.  Any client side loaded content will not be rendered to our crawler as we are only seeing what is rendered by your server.

Our crawler works by parsing the source code of your site, looking at HTML elements.  If your site is primarily Javascript, then the data you get back with regards to the crawl report won't be completely accurate because of this. There's no real workaround that I can recommend for this one, since it is a technical limitation of our tools, but there are some good blog posts and discussions in the Q&A about this if you head over to our Help Hub.

While the tools and data that rely on our crawl of your site may not return the best results because of that Javascript, your keyword rankings and link profile should work just fine.

You might also want to check out a few tools that are compatible with Javascript, like Botify or Screaming Frog.

I'm really sorry I can't be of more help here; Please let me know if there's anything else I can help with, or if there are any follow-up questions you might have!

Hi there!

To cancel your Moz Pro subscription, you'll just need to log in and head here: https://moz.com/subscriptions

From that page, you can hit the "Cancel Moz Pro" option next to your current subscription. You’ll have access to your subscription for the most recent billing period, but after that your access will end and your card won’t be charged.

It’s not always easy to access the resources you need when you’re just starting out, but remember you can always use Mozbar, Open Site Explorer, and a few other tools for free, and keep an eye on Moz Academy and our blog for fresh & fancy SEO advice!:)

Hi there,

Sam from Moz's Help Team here!

Could you please pop a message about this over to help@moz.com so that we can assist you there directly?

Thank you!

Hi there- thanks for reaching out and sorry about the trouble!

There isn't actually a way to manually index backlinks I'm afraid.

If some of your links aren't appearing, this is definitely due to the way we collect this information for our link index and it is actually expected that we won’t find every page and link because we aren’t looking for them all! When we collect this data, we’re looking specifically for the most valuable links and, rather than crawling your entire site or every site, we collect this by starting our crawler on a few highest ranking sites and letting it perform a breadth first search to see what it finds.

For each page that we crawl, we first collect each of it’s links before following these and collecting the details of each page that these link to and so on. There’s a set limit of links that we’ll crawl per page and pages that we’ll crawl per site so it’s expected that we may not follow every link on a site this way - so we won't always find all your available backlinks.

Generally, we recommend using a wide variety of backlink tools to get the most illustrative picture of how your site's backlink profile looks. OSE and Ahrefs index differently and have different purposes. Ahrefs is good for quantity while OSE is great for finding higher quality links. Domain Authority is our own proprietary metric that is closely correlated to Google rankings, so our customers often use OSE to research influential sites to build links.

I hope this helps - let me know if you have any further questions!

Hi there,

Sam from Moz's Help Team here - thanks so much for reaching out!

So, a couple of things - when you disavow a link through Google, it doesn't actually remove the link, Google just stops putting SEO weight into it. So our crawler will still find the link. Unfortunately there isn't a way in Link Explorer to "disavow" a link yet so we will still show it.

Disavowing a link doesn't take it away from our tools, so they will still appear as backlinks to your site. The fact that Google disregards them in relation to your site does not take them off the sites they are on, so best practice is to approach the webmaster first and request the link be removed. If you get no response then disavow with Google:).

I also want to note a couple of things about your DA drop in general - overall, seeing your DA drop is a fairly common problem and can be attributed to a few things:

1.Links we previously discovered are now marked as lost.
2. You've earned more links, but the highest authority sites have grown their link profile even more.
3. The links you've earned are from sites that we haven't seen correlate well with higher Google rankings.
4. We've done a better or worse job crawling sites/pages that have links to you (or don't).

It's a bit difficult to isolate the exact cause of what happened without your own SEO consultant or developer being able to take a dive into this, but you can definitely read more specific information here if you'd like to understand more about the process:).

Something else to note is that on March 5th, we rolled out an entirely new DA calculation method, which affected the DA of many sites. You can read more about this update here https://moz.com/domain-authority-2.0.

Do let us know if we can help with anything else!