Welcome to the Q&A Forum

Oh ok sorry then for my previous response. I get what you mean now, and of course you're right!

I am not sure that I understand exactly what you mean my friend but I am quite sure that it is off topic. We are talking about the tool not working at all. Not it working differently depending on the user's details.

Hello everyone,

I quite new to the pro service and I am still on my free trial and I have to say that it is perfect! However, I haven't been able to use the keyword difficulty tool for a couple of days as it keeps saying that there is a problem and that I should try again in 20 minutes. I tried several times and 9 out of 10 times I get this message. I have only managed to get a couple of keywords analyzed. Keep in mind that most of the times I am not using English terms but since it worked in the past I would think that this is not the problem.

Any thoughts on how to fix this issue?

Thanks in advance!