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We ( I) blocked google by accident! using a robots text that had been on our test site... To correct this I: 1 - created and uploaded a new sitemap and submitted 2 - fixed my robots text: http://www.camperbug.co.uk/robots.txt The problem is, I try to fetch as googlebot in WMT but it says: Denied by robots.txt despite the fact it's fixed! Does anyone have any ideas as to when google will reindex by robots text as WMT says I have critical health issues and i don't want keyword deindexing. Thanks!

I filed a reconsideration request that was answered in less than a week. Subsequently I was told that no manual penalty was in place but various algorithm factors might be causing my heavy drops in ranking. Then I got a second email which was even more specific. This was great, really heartening stuff and a total surprise as it was very helpful. Is it normal to receive 2 emails from Google with such clear information? I have been very pleased by the comments they have made as it has shown me that they're more customer focused than I had been led to believe by all the research I had done pre reconsideration request.  Has anyone else had a clear outline of what they needed to fix and has their site subsequently rebounded post fixing?

hello everyone, We've literally had dozens of high ranking pages which are location specific, wiped out of the Google.co.uk SERPs.  Can't imagine that it is anything other than a manual penalty but no message has been sent by Google. For example "campervan hire surrey" would produce our surrey page at the top of the SERP, now this page has completely disappeared. On the other hand, we have been promoted on national keywords like "vw campervan hire" and "campervan hire" where we are second and third. Does anyone agree that this is a penalty?