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Thanks Chiaryn, that's correct. I have cancelled on 6/23 as this was the day I moved my campaigns from moz to serpbook.
Shouldn't I also receive a refund for the period from 6/23 to 7/12 ?
btw, I tried the email support yesterday but still no response.
This is rather urgent as my card was billed even tho I canceled my subscription last month.
I have emailed already but nobody got back to me. You really should have a phone support for billing
there is no such option when I log in there. I have unsubscribed from Pro some tine ago but to my surprise I was invoiced again even tho I am no longer a pro subscriber. I need a refund ASAP.
How do I access billing chat, your page says there is one http://moz.com/help/pro/phone-support but it is difficult to find. This is urgent.
I was sending to help@seomoz.org, I just got a reply from them but the issue has not been solved. The first page results are showing but no keyword difficulty and no search volume.
Keyword Difficulty Tool has been down for two weeks, customer help does not reply to my emails, whats going on SEOmoz? the customer service used to be much better.
One of my clients is using expressionengine CMS, and even the simplest things like creating unique page titles seem to be a nightmare. When I try to change page title via cms it also changes navigation menu. Any help will be appreciated.
I'm looking for something like Yoast's WordPress SEO but for Joomla. I would be very grateful if you can point me in the right direction.
We're lunching a new site and we've managed to secure desired domain name with .com and .co.uk
The business in question is UK based and is catering for UK customers. We're not interested in foreign traffic. Should we go with .com or .co.uk? .com sounds much better and I think it will be easier to build a brand using .com
Hi Tom
GWMT are showing only a very small portion of your links, the OSE does a much better job but it is not showing all of your links either. I would suggest you compliment OSE with Majestic to get a better picture.
Yes. In UK all users are automatically redirected to google.co.uk.
The results are different for each country, that makes them more relevant. Say i'm based in Birmingham UK, and looking for a design agency or a restaurant. Local results will be more relevant to me.
I assumed its the one from your profile. 
I've just checked on google.co.uk and you're #1
Hi
Is your site UK based? It could be down to location. UK based sites often rank better on google.co.uk
I don't think you're being penalized, you wouldn't just drop one page down. I suggest you take a good look at all the recent changes you've made on and off site. This could be the case of some of your links being lost or devalued.
Higher DA does not guarantee better ranking, it does help your pages to rank better but you still have to optimise them for your keywords.
You're welcome, I'm glad I could help. I know learning SEO can be a bit daunting at first, but you're in a very good place to start and learn everything you need to know. SEOmoz is awesome.
This should answer your question:
http://www.seomoz.org/learn-seo/domain-authority
You can increase you domain authority by getting quality backlinks.
I agree, and for that reason I would go for .com I don't know any successful brands using .biz
I would also recommend a third option ie. www.companysite.com/blog (this way backlinks will be strengthening your domain's authority) Use it to communicate with your customers, publish good content to attract external links.
This is known as canonical issue. Search engines see these as three different pages. You can fix this using 301 redirect.
More info here
Hi Sharma
You can use all the SEOmoz tools, they are great. You should start with stetting your first campaign (if you haven't done this already). You can have your site crawled for errors, you can optimise your pages and check your backlinks.
The OSE will pick the redirect, but when checking your new domain using OSE do not expect to see links that are pointing to your old domain. This doesn't mean your old redirected domain isn't passing any links juice. OSE will show your old domain as a 301 redirect to your new domain.
Hi Markus
I just did a quick check and it does show for me. You're getting B. Try again.
Regards
Tom
I suggest you find a reputable, local SEO agency.
Blog comments aren't the best way to get quality backlinks. Most of the comments would be nofollow anyway.
This is not a good strategy. You will be better off producing some quality content. If you can get your articles/content published on other quality blogs linking back to you, then that's great. But one article is not going to be enough.
No problem. You can use OSE update calendar to see when is the next update.
Hi Nikos
It takes time for your links to show on OSE and even then not all of them will.
You don't have to limit yourself and only build links form sites that are already linking to your competitors. Use competitive link research to find opportunities but build other quality links as well.
What do you mean by "one more" do you have loads of dodgy links already ?
It it very unlikely that one link would get your site penalised. Imagine how easy it would be to get your competition penalised by simply linking to them from a spammy site.
They will be competing with each other.
I guess it depends how well know he is. You can use Keyword Tool to check how popular he is vs the mentioned keyword. Is he well known just among other physicians or a broader audience of potential customers? How likely is your potential customer to search for his name?