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That helps a lot!  I've never been able to reach Google by phone.

Thanks for the local advice, I appreciate it.

We've had the same problem on one of our client's sites and our solution was to optimize only one of them and change the anchor text for the other.

I wonder if you could achieve the same result by nofollowing the links to the page that is not for search engines.  Would nofollowing an internal link essentially cancel out the anchor text, allowing users to experience the site without messing up SEO?

I've ran into the same problem.  It's annoying when building directory listings on behalf of clients, because although you do work for them, you don't always want to be associated with them.

I usually say "Online Presence Dept." or something similar in my job title so at least they know I'm managing that, not the business owner.

We had a client(dentist) hire another marketing firm(without our knowledge) and due to some Google page changes they made, their website lost a #1 ranking, was disassociated with the places page and was placed at result #10 below all the local results.

We quickly made some changes and were able to bring them up to #2 within a few days and restore their Google page after about a week, but the tracking/forwarding phone number the marketing company was using shows up on the page despite attempts to contact Google through updating the business in places management as well as submit the phone number as incorrect while providing the correct phone number.  And because the client fired that marketing company, the phone number will no longer be active in a few days. Of course this is very important for a dental office.

Has anyone else had problems with the speed and updating Google Places/Plus pages for businesses?  What's the most efficient way to make changes like this?

For a small tip, Bing uses meta keywords in rankings(I've heard it's not a huge factor) where Google ignores it.  And I noticed the meta keywords were very general and mostly one word.  I would change these:

"ribbons, awards, buttons, medals, rosettes, educational, schools, recognition, horse shows, equestrian, sports, athletic, fairs, festivals, dogs, dog shows, swimming, gymnastics, track and field"

Have them more specific--right now, for example, you're telling Bing your website is about "ribbons" in general, when it could say something like "horse show ribbons", "horse show awards", etc.

Hope this helps a little!

I feel like it could be useful in that it helps with Bing.

Competitors would typically already know what keywords you're targeting, especially if they're using SpyFu or just look at your page or anchor text profile on OSE to see what it's optimized for.  I think it's a little silly for that to be the only reason not to use it.

Besides, you can always use it for less-searched keywords and throw your competitor's off