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We had a client(dentist) hire another marketing firm(without our knowledge) and due to some Google page changes they made, their website lost a #1 ranking, was disassociated with the places page and was placed at result #10 below all the local results. We quickly made some changes and were able to bring them up to #2 within a few days and restore their Google page after about a week, but the tracking/forwarding phone number the marketing company was using shows up on the page despite attempts to contact Google through updating the business in places management as well as submit the phone number as incorrect while providing the correct phone number.  And because the client fired that marketing company, the phone number will no longer be active in a few days. Of course this is very important for a dental office. Has anyone else had problems with the speed and updating Google Places/Plus pages for businesses?  What's the most efficient way to make changes like this?