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Hi Cyrus,

Thanks for your detailed reply, really appreciated.

Seems the site did get some what buggy with the new PR update. It was back to normal after 12 hours or so. No drop in rank or traffic over the weekend so it looks like we're in the clear.

The Google cached image of the homepage has resolved it's self also.

Thanks again for your help.

Mark

Wouldn't we all my friend!

Serious client, lets see how the PR issue pans out over the weekend.

Thanks for the help.

Thanks for the reply Charles,

The site doesn't have protected WHOIS. Nor does it have 1,000s of backlinks. It would be a 15 year old domain registered on BOTW & DMOZ.So it's very strange!

Google would know the author on Google+ and so forth. It wouldn't be a spammy website. It's a viable business in the training / education industry with 10+ staff.

There is something a bit fishy about the homepage screenshot on the companies SERP.

It's showing a PHP error and a blank white page. But on clicking the result the website is fine. Could this be to do with the site's last indexing? Google have indexed a error homepage which has effected the rest of the site? Note this is the only SERP that has this error.

Thanks for the help!

Howdy,

A clients website has just dismorning (8/FEB/13) gone from index page PR:4 to Unranked including all inner pages on the domain.

There is no contact on GWT or penalty email from Google.

All organic rankings seem to be fine, and i read about the GWT backlink glitch earlier.

Should I expect the worst?

Thanks..

Mark