Open Site Explorer csv report pending since 2 days!
-
I have tried to download a csv report from Open Site Explorer. But it has been pending since 2 days. Why do these reports take so much time? When can I expect to get this report?
-
Thanks for the kind reply, Cyrus. And Herald. I will contact the SEOmoz team, because it has been 6 days since I requested the report. Other reports were created within a day while this report never seems to finish. Thanks again!
-
Hi John,
Most reports are complete within a few minutes, sometimes a few hours. Occasionally a report gets hung up and it can take days. The engineering team is constantly working to improve this process, but I understand these hangups can be extremely frustrating when they happen.
As Harald suggested, feel free to contact the SEOmoz Help Team (help@seomoz.org) if you find yourself waiting an extra long time for a report. Often they can have an engineer look into the system and solve the problem.
-
Hi John, I want to tell you that downloading a csv report from open site explore takes time around few days(4-6).But i want to tell you that If you experience these problem after 1 week then just reports it to the moz its probably just a bug that they can get sorted.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Automated Reports
I just set up automated reports for the first time for my campaigns. They've just run and some are missing alot of data. For instance, one shows zero keywords. When there are in fact lots of keywords in the campaign. Another shows no changes in rankings, when there were changes in ranking. Is there a way to re-run the reports? I've set them up monthly and don't want to wait another month to see if they worked?
Moz Pro | | Pablostevens710 -
Organic search visits in SEOMoz reporting
hi Are the organic search visit figures in SEOMoz traffic reporting unique or total visits ? cheers dan
Moz Pro | | Dan-Lawrence0 -
Working with Open Site Explorer
Hi everyone, I'm new to keyword analysis, and am in the process of consuming a lot of SEOmoz articles and resources on the subject. I wanted to see if I'm correct in my analysis of two compared sites, and hope you can shed some light on the matter. I've been to the Google Keyword Tool and looked for my informational keywords for the project I'm working on, since the user intent is all about information. A not-so-great keyword phrase I've found with 12,100 local monthly searches is: "programa de inglês" (english programme) I'm just using this as a quick example. I have performed a Google search query for the above phrase from google.com.br (Brazil), and I'm comparing the #2 and #4 results from the 1st page of the SERPs which are: #2) www.programa-ingles.net and #4) http://www.baixaki.com.br/categorias/educacao-e-diversao.htm. What's confusing me is that in Open Site Explorer, the #4 result gets a much higher page authority compared to the #2 result, and beats #2 on every category except for internal–external link ratio and all the social categories. Here's an image attached of the comparison. Is it the fact that the external links of #2 account for 100% of the links pointing to it, or that the #2 position beats (rather pitifully) #5 on social sharing, or is it something that I've not stumbled across yet? Thanks in advance for helping out a n00b. 6HU6hBi.png
Moz Pro | | featherseo0 -
Incomplete historical ranking reports
Hei there, I tried to update my datas using your historical ranking reports, but last week the reports were incomplete not having crawled all keywords... Did I do somethign wrong or is that a mistake on oyur side? thanks for hleping me Sarah
Moz Pro | | SEOKrauteratwork0 -
How often does site explorer update.
My webmaster tools info is completely differernt to the opensite explorer info, I understand that site explorer only updates every so often but i reckon it been around four months since my stats were updated. Is there anywhere else i could view this info like PR and domain authority and actually get up to date info. Many thanks
Moz Pro | | totaldriveways0 -
Alexa Ranking Sites
I found these two sites giving my competitor link juice: http://www.webnamelist.com/alexa/Alexa_186.html http://www.list-of-domains.org/alexa/Alexa_185.html I have seen these sites before and I just dont get why they are authoritative. The funny thing is I did a search for my competitors link on the page and its not showing up, is this a problem in site explorer? Why is site explorer mentioning these sites as my competitions best links when these links do not exist on their site?
Moz Pro | | SEODinosaur0 -
Inbound Links Report Problem
While looking over my competitors inbound link report, they have a reported 5K inbound links. The first 20 listed inbound domains are things like UPS, and other sites that when I look at them, and the source file has no link to their domain at all??? So are they using some kind of Black Hat technique, or is SEOMoz not reporting properly? Help please.
Moz Pro | | WBConsulting0 -
Open Site Explorer Question!
Hi, I have performed a search on a root domain and the page auth is higher then the domain auth? I would have thought they would have been the same or at least the other way around!
Moz Pro | | activitysuper0