Seo moz has only crawled 2 pages of my site. Ive been notified of a 403 error and need an answer as to why my pages are not being crawled?
-
SEO Moz has only crawled 2 pages of my clients site. I have noticed the following.
- A 403 error message
- screaming frog also cannot crawl the site but IIS can.
- Due to the lack of crawling ability, im getting no feed back on my on page optimization rankings or crawl diagnostics summary, so my competitive analysis and optimization is suffering
Anybody have any idea as to what needs to be done to rectify this issue as access to the coding or cms platform is out of my hands.
Thank you
-
Hi Joel,
I have indeed!
I'll take all this information to the development team and hopefully have this issue resolved asap.
Thanks once again to everybody for their input.
Regards,
Andy
-
Hey Andy,
You've gotten a lot of good info here and in your email with Maura. I just wanted to add in here that the crawl trouble you're having (at least with our system) is with the http://www.inoncology.com/ home page itself.
You've got a 301 redirect from the root to the www subdomain, the www then returned a 403 forbidden to our crawler.
It may have something to do with the verification you require, it may be something more obvious on the server level. It's tough to say.
Either way, you'll want to get this addressed to make sure your site is crawlable.
I hope that helps.
Cheers,
Joel. -
Hi Lynn
Thank you for taking a look into this issue, your feedback has given me food for thought.
I am going to forward on your feedback to the powers that be on the web development side of things and see if this is an answer to the problem.
I've just looked at http://www.inoncology.com/home/ and from first review, it seems that this is where the crawlers are breaking down, as it comes to a dead end.
Hopefully this is the reason.
Thank you once again
-
Hi Andy,
Not sure why you are seeing a 403 error (I don't see this in the headers), but you seem to have an issue with your rel=canonical tag on your homepage. It is showing a relative link to "/home" which leads you to this page: http://www.inoncology.com/home/ which is actually showing a 200 OK status, but is obviously not!
Digging into the headers a bit more it seems you might have a circular redirect going on before that, I am seeing /home redirect to /content/internet/pm/inoncology/com_EN which seems to redirect back to /home/.
No 403 in all of those, but maybe the combination of wrong rel canonical tag plus the mixed up redirects is causing the moz crawler and screaming frog to choke?
-
Not at all Jesse. Thank you for taking a look
Brief summary - the pharmaceutical industry has to have a disclaimer on their pages for legal reasons. Forcing a selection/disclaimer is required by law. If you select the first option, it'll take you to the web address intended.
In terms of it being related to the disclaimer, SEO Moz was indexing it with this disclaimer up until a few months ago. There's no robot txt file as you stated, so that also cannot be the reason for this.
hhhhmmm........the mystery continues!!!
-
no robots file so it's not that. I do notice that your landing page has an annoying popup that forces a decision and then redirects you upon choosing it... I'm not 100% sure but that might have something to do with it. I can't seem to get past that and onto the site itself honestly. Everytime I click a selection I get to another page with a popup.
If I were an average internet browser *(which in this instance I am) I would leave your site and not return. Poor user experience hurts ultimately, and that was what I experienced.Not trying to be rude, just trying to be helpful. Sorry if I came off cross.
G'luck!
-
the url is http://www.inoncology.com/
-
Please share the URL of your website so we can check.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Error Code 902 & 403
Several thousand of these popped up on my Crawl Report and the links appear to be searches, i.e. below 902: http://thespacecollective.com/index.php?route=product/search&tag=nasa+ma-1+jacket%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F 403: http://thespacecollective.com/index.php?route=product/search&tag=periodic+table+tshirt%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F I don't want Moz, let alone Google finding this kind of nonsensical link but I don't exactly know what the problem is or how to fix it. Am I right in thinking these are pages people have searched for? Can anyone shed light on this please?
Moz Pro | | moon-boots0 -
Issues with Moz producing 404 Errors from sitemap.xml files recently.
My last campaign crawl produced over 4k 404 errors resulting from Moz not being able to read some of the URLs in our sitemap.xml file. This is the first time we've seen this error and we've been running campaigns for almost 2 months now -- no changes were made to the sitemap.xml file. The file isn't UTF-8 encoded, but rather Content-Type:text/xml; charset=iso-8859-1 (which is what Moveable Type uses). Just wondering if anyone has had a similar issue?
Moz Pro | | BriceSMG0 -
A 301 redirect to a page with a rel canonical to a page with a 301 question...
MOZ registers thousands of DC and Duplicate titles on a Drupal site which has a little strange setup. Example: www.1234.com/en-us 301 redirects to www.realsite.com/en-us which has a rel canonical to www.1234.com which 301 redirects to www.realsite.com. If you're still with me I thank you.
Moz Pro | | Crunchii
My question is since MOZ registers errors, if indeed the rel canonical isn't recognized due to a 301 redirect?0 -
"Loading" error in Open Site Explorer
The "top pages" keeps hanging while trying to retrieve social metrics "FB Shares" "Tweets" and "Google +1". I've tried in Chrome and Firefox. Can I just turn these off? ose-hanging.jpg
Moz Pro | | cpaddock0 -
"Issue: Duplicate Page Content " in Crawl Diagnostics - but sample pages are not related to page indicated with duplicate content
In the crawl diagnostics for my campaign, the duplicate content warnings have been increasing, but when I look at the sample pages that SEOMoz says have duplicate content, they are completely different pages from the page identified. They have different Titles, Meta Descriptions and HTML content and often are different types of pages, i.e. product page appearing as having duplicate content vs. a category page. Anyone know what could be causing this?
Moz Pro | | EBCeller0 -
What tools can I use to crawl a site which uses #! hasbhang?
I have a site which was created in a way that it uses hasbang #!. I am using 3 different SEO tools and they can't seem to crawl the website. Or what suggestion can you give me in dealing with hasbang. Any ideas please. Thanks a lot for your help. Allan
Moz Pro | | AllanDuncan0 -
HTTPS site in Open Site Explorer
I'm looking at a site for which the https URL currently ranks in Google. Using a header checker on the http URL I see that it is being 302 redirected to the https version (I have no control or input on this site). In OSE there's no option to specify an https URL as the http part is pre-populated and uneditable. My question is: does OSE treat the https and http version as the same URL? I'm guessing so as the http URL has a lot of domain authority despite not being the "default" URL.
Moz Pro | | Equatorites0 -
Company Name in Page Title creating thousands of "Duplicate Page Title" errors
I am new, and I just got back my crawl results (after a week or more). The first thing I noticed is that the "duplicate page title" is in the thousands, my urls and page titles are different. The only thing I can see is that our company name is at appended to the name of every title. I did search and found one other person with this problem, but no answer was given. Can anyone offer some advice? This doesn't seem right... Thanks,
Moz Pro | | AoyamaJPN0