We're no longer turning up in Google SERP for our brand search when we used to be #1 after our site update. Any ideas why?
-
We recently updated our website and during the push, someone mistakenly 301 redirected "www.brandx.com" to "brandx.com" instead of the otherway. Since then, our website no longer turns up for the search "brandx" on Google. We have reversed the mistake a few days ago, but we're still not turning up, and we used to rank #1 in Google SERP. Could it just be due to timing between the crawls and that our www. site didn't make it in Google's index due to this mistake? We have submitted our new sitemap to google a couple of days ago as well, as a side we're still showing up #1 in Bing's results however. And it should still show up based on SEOMoz's SERP report.
Any help would help as I'm growing increasingly concerned.
-
OK you can redirect www to non www, or non www to www. Google is fine with either way so that is not technically a mistake unless you have domain associated set in WMT for www - then this is an issue because you are sending mixed signals.
Verify both www and non www versions in WMT like they are two separate sites, then go into the non www site account and request it to be removed from Google's index to help speed up the process.
-
I have seen this happen before. Yes, wait a few days before panicking. It takes time when something changes for the index to update. It could be a few hours or a few days. If you don't reappear in a week, then it might be worth investigating further. I wouldn't make any more significant changes right now. Wait it out first.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google displaying "Items 1-9" before the description in the Search Results
We see our pages coming up in Google with the category page/product numbers in front of our descriptions. For example: Items 1 - 24 of 86 (and than the descriptions follows). Our website is magento based. Is there a fix for this that anyone knows of? Is there method of stopping Google from adding this on to the front of our Meta Description?
Technical SEO | | DutchG0 -
Google Search Results Flip-Flop
For a site we manage, Google can’t seem to decide which of two pages to present for a search for “skid steer attachments.” Almost weekly, it flip-flops from the home page to an interior page (which is a shopping cart category page that we have not actually optimized for the phrase.) The site is berlon.com. Have any of you had a similar experience and, if so, how did you address it? I’ve attached a Moz screen shot that shows the changes. mNfmJoY
Technical SEO | | PKI_Niles0 -
Local Google vs. default Google search
Hello Moz community, I have a question: what is the difference between a local version of Google vs. the default Google in regards to search results? I have a Mexican site that I'm trying to rank in www.google.com.mx, but my rankings are actually better if I check my keywords on www.google.com The domain is a .mx site, so wouldn't it make more sense that this page would rank higher on google.com.mx instead of the default Google site, which in theory would mean a "broader" scope? Also, what determines whether a user gets automatically directed to a local Google version vs. staying on the default one? Thanks for your valuable input!
Technical SEO | | EduardoRuiz0 -
The use of tabs on productpages, do or don't?
Does google has any trouble reading content tabs? The content is not loaded by ajax and is already in the page source code.
Technical SEO | | wilcoXXL
As i'm checking some big e-commerce websites or (amazon.com for example) they get rid of the tabs with content and put the different content below eachother. Is his better for SEO purpose? But what about user experience? For users it think it is easier to navigate by tabs then to have a long page to scroll. What do you guys think about this issue?0 -
No google traffic for this site? Help?
Hi We have not done this web site http://climateacs.co.uk but have now picked it up and its getting no traffic what so ever from google do you think its been blacklisted? I have added it to my webmaster tools and there are no manual actions on it and most of the backlinks on google webmaster tools are from yell.com. However when I run it on opensiteexplorer I am seeing some chinese type links?? It is not really showing many search queries at all when you view them in webmaster tools under United Kingdom. I was going to start citation building for the address to help support the google places entry but just wanted to see what other peoples opinion was really on this site? Thanks Tracy
Technical SEO | | dashesndots0 -
Site: search doesn't return homepage first
When searching for site:myclient.com their homepage doesn't appear first. I know some SEOs have reported this was a warning sign that there was a penalty. Here is what I've checked/found: Toolbar pagerank remains strong. Homepage is indexed. SEO traffic is falling, but its been gradually falling for a year now, mainly due to the client neglecting any type of marketing campaigns or link building, I believe. There was not a specific drop that could be tied to a penalty. Site remains well indexed. 62,742 of 63,021 URLs in the sitemap are indexed. Site is a large ecommerce site, so many pages are duplicate content (product descriptions). Homepage does rank #1 when searching for string of text present on the homepage. Nothing unusual in Google Webmaster Tools Search for myclient.com returns homepage with 6 expanded sitelinks under it. Google safe browsing check shows no malware. Anything else I should check?
Technical SEO | | AdamThompson0
