Analytics oddity
-
This one has me a bit puzzled... I was just conducting a bit of routine analysis on a client's site, when I noticed avg. traffic doubled on one particular day. Now, this was easy to spot, since avg daily traffic for this site is 100 per day. The site also has approximately 100 pages of content. Here is the odd part... the spike was clearly attributed to Direct traffic and from a specific network in Palo Alto. The Bounce Rate was 100% and it appears that every page on the site was visited - very briefly.
Any clues as to what may have triggered this? A competitor maybe? An unkown bot?
I am looking forward to your thoughts.
-
I really would like to know the answer, because it happens in some of my sites too.
-
I agree. Don't think it's a bot. Can't believe I was so focused upon GA, I forgot about the raw server data! Unfortunately, the host just updated and IP info. I wanted to look at is no longer present.
-
I did just that, and you are right on the money. Upon drilling down, everything was the same. Strange thing is... I can't see one person accessing 100+ pages.
For the isolated "abnormal" visits in question - Bounce Rate was 100% - Avg. Visit - Duration was 00:00:00 - classified as Direct Traffic
-
I don't think so... why? From a non-technical perspective: I have not seen this sort of activity appear on other client accounts. For example, one domain I monitor has well over 1,000 pages indexed. If a bot crawled and GA included the crawl, the traffic spike would have been easily spotted.
-
I doubt it is an automated bot, as it would not fire GA traffic. Best way to determine what happened is to look at your server log for that specific day and analyse the raw traffic data.
Depending on the nature of the website, it could very well be a hack-attack or competitors looking at your site. You will be able to get some information from GA (i.e. OS and browser versions), but to really determine what happened, the server logs are your best bet.
-
I would be that if you drill down to the browser version, flash version, etc. that it'd also be identical. I've seen this once or twice, and for me, it turned out that it was one computer and either GA was messed up, or the browser was set oddly -- it was really one person visiting many pages on the site, but for whatever reason it showed in GA as multiple visits each going to one page. I can't say for sure that's what is happening for you, but that's what it was in my case (I happened to have a second analytics package and was able to see that it was truly the same user).
-
It sounds like a bot to me. Whose bot? Hmm...could be any bot that accessed your sitemap.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Amazon referral on analytics
In the past month, I've received referrals from tt.amazon.com, coming from both Ireland and Germany - it made me a bit suspicious as I haven't seen tt.amazon before and I can't find much online about it. I'm a little reluctant to click through to the website in case it is suspicious... Does anyone know anything about this and should I be concerned? Thanks!
Reporting & Analytics | | RayflexGroup0 -
Filter staff IP address in Analytics
Hi, I'm trying to filter staff visits from Analytics on a new view. IT have given me an IP address range and I have found the following advice: "For an IP address range, you’ll have to select Custom Filters, then choose Exclude, and IP Address from the dropdown list. Then, enter a regular expression for the IP Address" If this is correct, how do I write the IP address range 1xx.xxx.xxx.160 - 1xx.xxx.xxx.223 in RegEx? Thanks
Reporting & Analytics | | Houses0 -
Why am I showing a difference in Goal completion for Adwords and Analytics?
I have conversion tracking setup for Adwords and Goal tracking setup in Analytics. There is a large discrepancy between the two. Anyone have any ideas?
Reporting & Analytics | | EcommerceSite0 -
Setting up goals in Google Analytics
Hello! This question is seems so obvious that I'm also ashamed to ask... almost. If the goal of a website is to have a visitor complete a contact form, when setting up the Goal in Google Analytics (as a "URL destination") the URL of choice would be the form's thank you page, correct? Because that's the page that proves the visitor completed the task we want them the achieve. Right? Thanks!
Reporting & Analytics | | SmileMoreSEO
Erik0 -
Adwords Clicks correlating to Analytics Paid Visits
Would appreciate if anyone could clarify for me the correlation between 'clicks' in Google Adwords and visits for paid search in Google Analytics. Currently i see several thousand clicks a day in Adwords, yet our analytics account will only report a few hundred visits so i do not know which data set to use as the most reliable source for analysis. e.g 16th May. Analytics > TrafficSources > Sources > Search > Paid = 208 visits Adwords > All Campaigns, Total Clicks = 1153 i have found a few other questions asking the same thing here and here but dont feel they answer my question. We know our Adwords account is linked to our Analytics account as we got in touch with our PPC account manager originally about this and on reiew they found an error in our setup. Since then we know this is working as search terms and source are showing up and we have auto tagging enabled. Thanks, Tom.
Reporting & Analytics | | Sarbs0 -
Analytics package beside google analytics
Hi, What analytics package can i use to track ecommerce transaction besides gogole analytics that is free of charge? Thanks Arthur
Reporting & Analytics | | VivaArturo0 -
How Can I Record .zip Traffic in Google Analytics
The company I am with shows traffic coming in to .zip files in Google Analytics. The traffic being recorded stopped a while back, but I know people are still downloading/visiting these .zip ULRs. I'm not sure how they were recording/tracking the .zip URLs (in Analytics) before, but I'd like to track them once again. Does anyone know how to do this? Thanks
Reporting & Analytics | | poolguy0 -
Track Individual Organic Orders In Google Analytics
I was wondering if there is a way to track information about the individual order in google analytics. Currently I can see all of the organic traffic, rev, transactions, etc, but I would like to be able to know what those individual order numbers are, as well as be able to place test orders to see if organic tracking is correctly working. Does anyone know of a good blog walkthrough for this, or have any suggestions? Thanks (again individual organic order data not all data from a specific search engine or keyword).
Reporting & Analytics | | Gordian0