The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Forum
    2. Categories
    3. SEO Tactics
    4. On-Page Optimization
    5. Getting access to clients websites for onsite seo

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Getting access to clients websites for onsite seo

    On-Page Optimization
    2 2 1.5k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • aussieseoguy
      aussieseoguy last edited by

      I understand on site seo fine, as I have tweeked up my own website a fair bit.

      But I am thinking about doing Onsite and Offsite SEO for clients, as I have had a few request now.

      So my question is what is the best way to get access to clients websites.

      So I can make the required adjustments.

      I have one client, who had a company create a website for him, but they have since closed down.

      1 Reply Last reply Reply Quote 0
      • AeronInc
        AeronInc last edited by

        Website company closed down, but he's hosted somewhere, that's easy. Contact the hosting company, determine who's being billed for hosting, if it's your client a 5 minute conference call with verification of his credit card on file they let the hosting know you have rights to access by FTP. Done.

        Typically it should / would end there UNLESS the site was dynamic - a WordPress, Joomla, Concrete, etomotie, etc site then it get's into issues of accounts and permissions.

        Before you think about access think about liability - do you really want DIRECT access? do you want the responsibility of their user name, password and if it's breaks you're the one they blame?

        Insurance and contracts

        Are you insured if your access accidentally deletes everything? Does your contract state a protection of arbitration if they make claims you deleted, took, added or changed their website?

        If the website was a room in strangers house and a pile of cash was left on the table, would you know their character well enough that wouldn't accuse you of theft? Having direct access goes from light dating to marriage, are you ready for commitment?

        Before you do anything make a back-up Whttrack is a great program to make a static web backup. Make it for yourself first and foremost because you never know what will happen.

        Back up the database, files, images, structure, accounts...everything!

        1 Reply Last reply Reply Quote 2
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

          Getting Started
          Moz Pro
          Moz Local
          Moz Bar
          API
          What's New

        • SEO Tactics

          Discuss the SEO process with fellow marketers

          Content Development
          Competitive Research
          Keyword Research
          Link Building
          On-Page Optimization
          Technical SEO
          Reporting & Analytics
          Intermediate & Advanced SEO
          Image & Video Optimization
          International SEO
          Local SEO

        • Community

          Discuss industry events, jobs, and news!

          Moz Blog
          Moz News
          Industry News
          Jobs and Opportunities
          SEO Learn Center
          Whiteboard Friday

        • Digital Marketing

          Chat about tactics outside of SEO

          Affiliate Marketing
          Branding
          Conversion Rate Optimization
          Web Design
          Paid Search Marketing
          Social Media

        • Research & Trends

          Dive into research and trends in the search industry.

          SERP Trends
          Search Behavior
          Algorithm Updates
          White Hat / Black Hat SEO
          Other SEO Tools

        • Support

          Connect on product support and feature requests.

          Product Support
          Feature Requests
          Participate in User Research

        • See all categories

        • Will ReDesigning my website negatively affect SEO?
          bonganig
          bonganig
          0
          4
          2.6k

        • Website accessible on http and https. Is it bad?
          CyrilWilson
          CyrilWilson
          1
          6
          1.5k

        • SEO for spanish website
          seoug_2005
          seoug_2005
          0
          10
          5.3k

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.