Crawl Diagnostics Report 500 erorr
-
How can I know what is causing my website to have 500 errors and how I locate it and fix it?
-
500 errors could be caused by a mulitude of reasons, and for the non-technical they can be very hard to track down and fix.
The first thing I would look at is if it's a repeating problem in Google Webmasters Tools, or a one-time issue. These errors will show up in GWT for a long time - but if it's not a repeating problem it probably is nothing you need to worry about.
Wait, I assumed you found the problems in GWT, when you may have possibly found them using the SEOmoz crawl report. Either way, you should probably log into Google Webmaster Crawl Errors report and see if Google is experiencing the same problems.
Sometimes 500 errors are caused by over-aggressive robots and/or improperly configured servers that can't handle the load. In this case, a simple crawl delay directive in your robots.txt file may do the trick. It would look something like this:
User-agent: * Crawl-delay: 5
This would request that robots wait at least 5 seconds between page requests. But note, this doesn't necessarly solve the problem of why your server was returning 500s in the first place.
You may need to consult your hosting provider for advice. For example, Bluehost has this excellent article on dealing with 500 errors from their servers: https://my.bluehost.com/cgi/help/594
Hope this helps! Best of luck with your SEO.
-
Thank you Corey for your advise, I see which links it is in google webmasters and in , but I can't reproduce it and don't know whats the best way to fix it?
-
Thomas thank you so much for your advise, and Keri thanks for offering help.
My problem is that when I try to reproduce the 500 error so the host cant help me on how to fix it.
Any help?
-
Hey Keri how are you merry Christmas, I believe that 500 errors are almost always server related errors and unless he tells me about the host or Some other maybe strange unique problem with the computers registry I don't have enough to go on. You be interesting to find out what it is all the best, Tom
-
Hi Yoseph,
Did you get this figured out, or would you still like some assistance?
-
HTTP Error 500 is an Internal Server Error. It's a server-side error, that means there's either a problem with your web server or the code that it's trying to interpret. It may not happen in 100% of scenarios, so you may not always see it happening yourself, but it prevents the page from loading. Obviously, that's bad for search engines and users.
Your best bet in tracking down this error would be to go through your web server's error logs. Or, if you can replicate this happening on the web, you could enable error reporting, and see what errors pop up there. That should tell you how to fix the issue, whatever it may be.
-
I have googled it for you and I definitely think you should contact your web host. Here's what comes up https://my.bluehost.com/cgi/help/594
-
go into the campaign section on seomoz run your site through it. You will then see where the errors are upon seeing error lit up click it use the drop-down to select 500 errors then you will see exactly what link is causing the error.
There is literally no way I can guess what is causing your website guess not to work correctly however a 500 error is a very serious one most likely involving a problem with server.
If you give me your domain I might be able to help more however if your site is just giving 500 errors you might want to call your web host as it sounds like it is not an SEO problem is much as it is a hosting issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Some bots excluded from crawling client's domain
Hi all! My client is in healthcare in the US and for HIPAA reasons, blocks traffic from most international sources. a. I don't think this is good for SEO b. The site won't allow Moz bot or Screaming Frog bot to crawl it. It's so frustrating. We can't figure out what mechanism they are utilizing to execute this. Any help as we start down the rabbit hole to remedy is much appreciated. thank you!
Technical SEO | | SimpleSearch0 -
Google crawl rate dropped after we activated CloudFront
Hello! Previously we've been using Amazon CloudFront for our static content (js, css etc). But to be able to reduce load on our origin servers and to be able to give our international users a good user experience we decided to deliver a couple of our sites through CloudFront. We noticed very nice drops in page load time, but when checking Google webmaster tools we noticed that all CloudFront-activated sites got a huge drop in pages crawled per day (from avg ~3500 to ~150). Also one of the sites have issues with the Google sitemaps (just marked as "Pending" in GWT) and no new pages or updated pages seems to be updated in the Google SERP. The rest of the sites gets some updates on the Google SERP, but very few compared to before CloudFront activation. Is there anybody here who have experience in full site delivery through CloudFront (or other CDNs) and effects on SEO/Google? Would be very glad for any insights or suggestions. The risk is that we need to remove CloudFront if this just continues.
Technical SEO | | Ludde0 -
What does the Google Crawler see when crawling this page?
If you look at this page http://www.rockymountainatvmc.com/t/49/61/185/730/Batteries. You will see we have a vehicle filter on it. Right now you only see a picture of a battery and some bad text that needs to be updated ( We just hired a copywriter!). Our question is when google crawls this site will thy just see this or will they see all the products that appear after you pick a "machine type" "make" "model" and "year" Any help would be great. Right now we think it just sees this main page how we have set things up; however, we know that the crawler is also crawling some ajax. We just want to be sure of things.
Technical SEO | | DoRM0 -
Duplicate Page Content Report
In Crawl Diagnostics Summary, I have 2000 duplicate page content. When I click the link, my Wordpress return "page not found" and I see it's not indexed by Google, and I could not find the issue in Google Webmaster. So where does this link come from?
Technical SEO | | smallwebsite0 -
Craw Diagnostics Questions
SEO Moz is reporting that I have 50+ pages with a duplicate content issue based on this URL: http://www. f r e d aldous.co.uk/art-shop/art-supplies/art-canvas.html?manufacturer=178 But I have included this tag in the source: rel="canonical" href="http://www.f r e daldous.co.uk/art-shop/art-supplies/art-canvas.html"/> (I have purposefully added white space to the URLs in this message as I'm not sure about the rules for posting links here) I though this "canonical" tag prevented the duplicate content being indexed? is the reporting by SEOMoz wrong or being over cautious?
Technical SEO | | niallfred0 -
Linklicious and Crawl rates
Can somebody please explain me what is 'crawl rate' and how does 'linklicious' help us with it? I mean I can always visit the website and know more about it, but I want to understand the concept. Please help.
Technical SEO | | KS__0 -
SEOMoz Crawl Diagnostic indicates duplicate page content for home page?
My first SEOMoz Crawl Diagnostic report for my website indicates duplicate page content for my home page. It lists the home page URL Page Title and URL twice. How do I go about diagnosing this? Is the problem related to the following code that is in my .htaccess file? (The purpose of the code was to redirect any non "www" backlink referrals to the "www" version of the domain.) RewriteCond %{HTTP_HOST} ^whatever.com [NC]
Technical SEO | | Linesides
RewriteRule ^(.*)$ http://www.whatever.com/$1 [L,R=301] Should I get rid of the "http" reference in the second line? Related to this is a notice in the "Crawl Notices Found" -- "301 Permanent redirect" which shows my home page title as "http://whatever.com" and shows the redirect address as http://http://www.whatever.com/ I'm guessing this problem is again related to the redirect code I'm using. Also... The report indicates duplicate content for those links that have different parameters added to the URL i.e. http://www.whatever.com?marker=Blah Blah&markerzoom=13 If I set up a canonical reference for the page, will this fix this? Thank you.0 -
Page that has no link is being crawled
http://www.povada.com/category/filters/metal:Silver/nstart/1/start/1.htm I have no idea how the above page was even found by google but it seems that it is being crawled and Im not sure where its being found from. Can anyone offer a solution?
Technical SEO | | 13375auc30