We have detected that the root domain is not a live URL.
-
I'm trying to add a URL that is having some obvious issues so I can further investigate. When trying to add this site to a campaign in SEOmoz i get the following:
Roger has detected a problem:
We have detected that the root domain theurbandater.com is not a live URL. Using this domain, we will be unable to crawl your site or present accurate SERP information.
==
What does that error mean? Where should I be looking to begin troubleshooting?
The initial issue was that back on 9/1 according to Google Webmaster Tools this site began getting a high number of 500 erros and that number continued to rise up to 3200 of the same type of error. So something screwy is going on and I'm not sure where to start looking.
-
REALLY pleased to hear this functionality is in the works, Keri. It's something I have felt was sorely missing here on SEOMoz.
I just tried this process manually with a number of questions I had contributed answers to that still remained unmarked and unclosed. Didn't have much luck, probably for just the reason you mention-no longer members.
Paul
-
Hi Paul,
Thanks for following up! The OP is no longer a PRO member, so there won't be a response from them. We're working on some upgrades that will automatically send a reminder note like this to the OP after a week or two, encouraging them to mark a good answer or write more about their question.
-
Did you get this issue resolved, Alex?
If so and you found my answer helpful, could you mark it as a "Good Answer" and mark the overall question as answered? This will help other users who may come across the question in the future.
And if you haven't' been able to resolve the issue, just post a followup here with whatever further info you have and we'll try to help!
Thanks!
Paul
-
If you've been getting that many 500 errors, it's possible that when Roger tried to access the URL to start the campaign, he got a 500 error as well.
500 errors are server errors, which means something is wrong with the server or software configuration of your website. You're going to need someone with technical expertise to analyse and assess your site's server and software error logs to get to the bottom of why your site's pages are failing to load. Usually this would be your hosting provider.
You need to get this solved ASAP, as not only will search rankings be hurt, but your users are unable to reach your website's pages an awful lot of the time. There's no point in putting effort into SEO until the site is reliable.
You can set up Pingdom's monitoring tool to get a clear idea of exactly how often your site is erroring out. Their free account would at least allow you to monitor your home page for outages. (Make sure you set it up to monitor for a particular word or phrase on the page, that way you'll get the best info on when your page is not fully responding properly.)
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Organic reports showing a URL that isn't in Search Ask Question
In the image I've attached you can see that I have pulled a source/medium > google organic report. I've also made "landing page" my secondary dimension. The first landing page that is showing up is /v3/?slug=fnl, that is this page (https://orders.freshnlean.com/v3/?slug=fnl). You can see that the page has 230 sessions from Sep 3 - 9 and 17 transactions during that same time frame. The only thing is, that landing page is nowhere to be found in the SERPs. So how is it showing up in this report as having received google organic visitors that converted if it's not even in search? 05OclDp
Reporting & Analytics | | tdastru0 -
In google analytic for google /cpc it is showing url with 404 which even not exists in my database
Hello All, In google analytic for google /cpc it is showing url with 404 which even not exists in my database that also more than 300 per day. How can it is possible? it is showing /black-friday-offers but I don't have such page. Thanks!
Reporting & Analytics | | pragnesh96390 -
URL open with double domain names when click on visit URL link in Google Analytics
I have configured Advance Filter to track the sub-domains traffic as follow : Filter
Reporting & Analytics | | gamesecure
Type: Custom filter > Advanced Field A: Hostname Extract A: (.*) Field B: Request URI Extract B: (.*) Output To: Request URI Constructor: $A1$B1 After that, I am able to see sub-domains record and View Full Page URL In Reports. But when I check reports in All page (e.g. Behavior >> All Pages) or selecting Landing Page as a Primary Dimension. Further I click on Icon given next to displayed Full URL to visit to same domain page, in browser the page
opened but the double domain name comes so page not open successfully. For example : In landing page list following URL given : www.sitegeek.com/compareHosting/arvixe_vs_hostgator If I click on icon given next the displayed URL, in browser following URL will
open https://sitegeek.comwww.sitegeek.com/compareHosting/arvixe_vs_hostgatorIs this First Domain with HTTPs, coming from Google Analytic 'View' where this is taken ? How Can I remove double domains? Thanks, Rajiv
0 -
Parenthesis in URL?
For some reason, we have some URLs on our site with parentheses in them such as somesite.com/used-this(that)What will parenthesis do to the ranking of those pages?
Reporting & Analytics | | CFSSEO0 -
Exact match domains DOMINTATING the serps
For longer tail keywords with typical local monthly search volume of 50 or so, there are exact match domains that are just killing it. Take for instance "alabama registered agent", I'm showing www.alabamaregisteredagent.com in the first spot ahead of the state department, etc. This site has zero links in OSE (DA and PA 1) and is a very small site in general. Can anyone explain why this domain is doing so well?
Reporting & Analytics | | Harbor_Compliance0 -
Google Analytics set up for non-canonicalized domains
Our client's website is non-canonicalized (www.example.com & example.com load the same thing). Google seems to have made a preference for the www, but canonicalizing to www breaks their Flash website. All we're really trying to do at this time is install Google Analytics for them. What's the smartest way to make sure that both www.example.com and example.com are treated exactly the same by Google Analytics? Google Developers: Domains & Directories states that by default visit data will be separately collected between the two domains, although I found no references to the common www/naked domain issue. In stackoverflow: Does google analytics combine naked domains with the www subdomain? Török Gábor says, "Yes, users will be tracked, but the same visitor coming from www.datalookups.com and datalookups.com will be counted as two different visitors." On the same page, Open SEO says, "This is completely false: www.domain.tld and domain.tld are treaded just the same, and get the same value for the HASH code (the number at the start of each __utm cookie). This an exception: every other subdomain.domain.tld will be handeld as a distinct web site". Can any Analytics experts help me sort this out? Thanks!
Reporting & Analytics | | GOODSIR0 -
How to change a url for google analytics account
We recently changed the url of a client's website. Is there a way to change the url on the ga account instead of creating a new account so that we don't lose comparative data? Thanks! Sorry- I know this is a novice question.
Reporting & Analytics | | marketing12340 -
Why are Seemingly Randomly Generated URLs Appearing as Errors in Google Webmaster Tools?
I've been confused by some URLs that are showing up as errors in our GWT account. They seem to just be randomly generated alphanumeric strings that Google is reporting as 404 errors. The pages do 404 because nothing ever existed there or was linked to. Here are some examples that are just off of our root domain: /JEzjLs2wBR0D6wILPy0RCkM/WFRnUK9JrDyRoVCnR8= /MevaBpcKoXnbHJpoTI5P42QPmQpjEPBlYffwY8Mc5I= /YAKM15iU846X/ymikGEPsdq 26PUoIYSwfb8 FBh34= I haven't been able to track down these character strings in any internet index or anywhere in our source code so I have no idea why Google is reporting them. We've been pretty vigilant lately about duplicate content and thin content issues and my concern is that there are an unspecified number of urls like this that Google thinks exist but don't really. Has anyone else seen GWT reporting errors like this for their site? Does anyone have any clue why Google would report them as errors?
Reporting & Analytics | | kimwetter0