Moz has a problem connecting to my GA account. But it hasn't changed..?
-
A client recently rebuilt there site. Same URL, same Google Analytics code. When I log into my SEOmoz campaign for this site, I get this message:
It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection.
There is nothing to update however. Nothing should have changed in my settings. Do I need to start over here? Any help is appreciated (I know analytics is working, checked it this morning.....)
-
Hey Courtney,
I just wanted to update here and let you know I've responded to your email. We'll continue through there so we can discuss your campaigns with respect to your privacy.
For anyone else, this appears to be a one-off authentication issue. I will update this thread if it turns into anything pertinent to the community at large.
Cheers!
Joel. -
Yep, reconnected and still nothing. Guess I will have to submit a help ticket to MOZ.
-
It seemed to have fixed the problem for me as well, but I believe you get a warning that doing so will cause you to lose historical data. If that matters to you, perhaps the OP should contact Moz for help.
-
When things changed over from SEOMoz to Moz, I had this problem with one of my campaigns. So I just disconnect and reconnect Google Analytics from my campaign as well and it appeared to have fixed things for me.
-
I encountered this problem today with a brand new campaign I created yesterday. I double checked the settings page but there was no where to connect or reconnect the connection - so since the campaign was new I just removed the connection and reconnected it - this probably isn't a good option for you however.
I initially thought that it had something to do with me going between Moz Analytics and back and forth to the old Moz Campaign Manager. Perhaps someone from the team can comment?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I am using moz pro but ı can't use keyword explorer
hi am buying moz pro but can't please help me. ı want scan this web site https://baliktasarim.com/
Moz Pro | | nurmasumi20020 -
Why isn't me SellingRestaurants campaign operating???
I resign a week ago and I'm still waiting for my SellingRestaurants.com campaign to run???
Moz Pro | | restaurantbroker0 -
New to Moz and wanted a bit of help with my report
Hi, I have used the MOZ report to analyse one of my friends sites and I wanted to query a few warnings it highlighted and I just wanted people's thought on how important they thought these were: The first is dupliate descriptions/titles. This is mainly down the e-commerce pages. Fist duplicate content:
Moz Pro | | dannylancs
On some pages the description is identical and all that is different is the title and picture, is this an issue? Duplicate pages:
Due to the way the website folder structure/catergories has been created some pages are identical but because the product comes under 2 cetergories there is 2 seperate pages, should we use the canonical on one of the pages? Also regarding the canonical tag, they have put link rel="canonical" on every page and got it to point at itself, so not really being used in the way it is meant to be. Could something like this cause any harm? The final thing is internal linking back to the homepage. If for example the homepage is http://www.test.com, when linking back is it best to put the full URL over "index.html" even though they are the same page? Any help really appreciated Dan0 -
Moz report says missing info but it appears to be there
Recently SEOmoz erros are saying all of my pages are missing meta and page titles. but when i view source, they appear fine, why?
Moz Pro | | briananglin0 -
What's Happened To OSE's External Links For My Site?
Hi, I'm just taking my first steps with Open Site Explorer. I've hit a problem that I'd be really grateful for some help with. I'm running a website (that I didn't create) and want to get a clear picture of the inbound links. When I enter the URL into the OSE search bar, there are no external domains listed under the 'Inbound Links' and 'Linking Domains' tabs. Only internal site links are registered. Setting the filters, "only external" + "pages on this root domain", under the Inbound Links tab, does bring up a list of external sites. But I haven't had to enter filters just to see a list of inbound links with any other sites. Also, the breakdown under the Linking Domains tab remains the same - only links within my site are shown. Does this ring a bell? Any ideas what I might be doing wrong, or what might be wrong with my site to cause this problem? Cheers for helping, Josh
Moz Pro | | JoshAustin460 -
Problem with our connection to your Google Analytics
It is the second time in less then a month when i get that error message. The first time I just removed the connection and re-added it. Is there any other way to fix it? is it the problem on my end or is it on SEOMOZ side?
Moz Pro | | SirMax0 -
Which Moz Rank and I'm seeing External or both external and internal?
I found this on the MOZ site. It confused me. "Whereas MozRank measures the link juice (ranking power) of both internal and external links, external MozRank measures only the amount of mozRank flowing through external links (links located on a separate domain). Because external links can play an important role as independent endorsements, external mozRank is an important metric for predicting search engine rankings." In the tool bar and other places in Moz am I seeing the combo Internal or the External and how do I get to each? Maybe I'm just reading this wrong. 🙂
Moz Pro | | RustyF0 -
Anyone having problems with the SEOmoz KWD Tool??
Just a quicky: Tried to run keyword difficulty tool reports last couple of days but keep getting error messages regardless of how many words/phrases I request. Is this a general outage or just me? Cheers
Moz Pro | | lovealbatross
James0