Google reconsideration request processed - but same story.

[SpadaMan]

We have been getting the same response from Google after several reconsideration requests.

THE SITUATION:
Our site displays 3 distinct product lines. We separated each product line by use of SUB-DOMAINS. All 3 product lines are integrated as part of the main NAVBAR. The product list pages run off the sub-domain; however, product detail pages run off  the MAIN-DOMAIN.

GWT
Google has taken manual action because the MAIN-DOMAIN.COM links to PRODUCT-A.DOMAIN.COM on every single page. I attempted several times to explain; but without success. It's only one SUB-DOMAIN causing a problem. The other 2 SUB-DOMAINS are setup the exact same what without issue. This week, we simply added a NO-FOLLOW on the link to the SUB-DOMAIN causing the issue; we will see if this helps.

Anyone else ever experience this?

[rishil]

Any chance you can screenshot and redact the domain - I am not sure that this is being read right...

[SpadaMan]

MAIN-DOMAIN.COM account in GWT

• Within the MANUAL ACTION option; there is a MORE LINK under the "Affects, Some incoming links"; upon click, popup displays message :"Affected URL matches, Pointing to: PRODUCT-A.DOMAIN.COM

[MarieHaynes]

"Google has taken manual action because the MAIN-DOMAIN.COM links to PRODUCT-A.DOMAIN.COM on every single page."

How do you know that this is the problem?  Google is not usually that specific when they give out penalties.  Can you copy and paste the message you are getting from Google and also what you see in your manual actions viewer (Search Traffic --> Manual Actions)?

[JaneCopland]

Hi there,

I haven't seen this personally - would you be able to include (or PM to me) the email from the web spam team saying that it is the subdomain that is causing the problem?

Nofollowing the link could do the trick as nofollow is meant to make Google essentially ignore the link, but I am curious about their rationale behind a manual penalty due to linking to your own subdomain.