Is Google Analytics Connection with Moz broken?
-
Hi,
I keep on getting this error on my moz campaigns "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now."
Everyday i click the reauthorize now and make sure everything is sync properly, but I keep on getting the same error everyday, is there something wrong with GA connection with Moz?
I really need urgent help with this problem as I have more than 15 campaigns on moz and this tool is very important for my reporting. Thanks
-
"The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account."
I have the exact same problem!!!
-
I'm having this same problem, but I have an additional issue as well.
After I've disconnected the broken Google Analytics account (& UA code)...I go back to the drop-down menu of Google Analytics accounts to reconnect. The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account.
Any thoughts or suggestions?
-
Sorry for the trouble James!
Rickus, you are correct.
One way to alleviate that is to disconnect and reconnect the connection:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If this does not work, we will have to try a few more option. Email help@Moz.com in this case if the above fix does not work.
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-
Yes, I have been having the same problem.
[There was another discussion about this recently: http://moz.com/community/q/analytics-account-will-not-stayed-connected-listed-fixes-do-not-work ]
The reply I got from Moz said in part: "We are trying to improve our relationship with Google so this connection can become less finicky." So it does sound like there is an issue there.
-
Hi There,
I have had the same problem and what worked every time was to disconnect my GA account and then reconnect. This is not an immediate fix but will sort it out.
Hope this helps
-
Moz tells me there's an issue with the GA connection on one of my campaigns, so you're not alone.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How often are keywords updating in moz
How often do they update, I have set up a campaign, added kw and its been 7 day and no update on rankings..
Product Support | | dave8580 -
Can I delete a question that I previously posted on Moz?
I posted a question with links to a website. That question now appears in google search when I search for that website, which I don't want. Can I delete the question I posted on Moz?
Product Support | | LavM1 -
How to fix Moz assigning the wrong keyword to a page
Somehow the Moz tool has assigned the main keyword here this to my Google Structured Data Update page. Most likely, I missed something which caused the error. "Keyword np - /google-structured-data-update/" This is for my page titled "Announcement of Google algorithm updates Impact SEO techniques"The canonical tag links to https://www.hillwebcreations.com/google-algorithum-updates-impact-seo-tactics/ as it should, so I am wondering how to update the keyword Moz associates this page with.Any leads to solving this would be appreciated.
Product Support | | jessential0 -
Tracking more competitors with Moz Pro
Hello Moz, I am currently in my free trial period of Moz Pro and am enjoying it very much. However, I would like to be able to track more than just three competitors per campaign. Is this something that is available with an upgrade?
Product Support | | InterCall2 -
Moz Company & Personal Account Conflict
Hey Moz - I just had a question regarding the Moz Pro Account. Sometimes I find myself torn between using my personal Moz account, and the Moz Pro Account associated with my company (and my team). Is there a way to link a personal account WITH a company pro account, so I could post as myself, build my own cred, but still enjoy the benefits of Pro on my company's dime? Thanks!
Product Support | | Blenny0 -
Mox connected to Google analytics account, but no data visible?
Hi everyone, Last week I added google analytics to one of my websites. The set up is working and collects data. Yesterday I connected Moz till this google analytics account. But I still do not see that Moz is collecting data from GA? Why do you think this is happening, why doesn't it work? Kind regards Jeanette
Product Support | | Mylan-GDM0 -
Creating Multiple Moz Accounts
Hi there, due to my work - and for customer service - I need to be able to set up multiple Moz accounts for each client, providing their own contact/CC info. Can you tell me if Moz allows this (I keep getting the message that I'm registered and can upgrade), or do I have to login from a different computer each time? Ultimately, the client will be administering their own account, but I want to set them up to get them started. Thanks, Alison alison@snap360.ca
Product Support | | kdickson0 -
Anybody know how to merge an old inactive Moz account with a current live Moz account?
I had an old Moz account with my name, profile, etc. that I don't want to lose. By accident, when I created my current subscription, I ended up creating a brand new account. The old account has my bio, Moz points, etc. that I don't want to lose, but the new account has my campaigns. Any way to bring the two accounts together?
Product Support | | Consumers-Edge.com0