Is Google Analytics Connection with Moz broken?
-
Hi,
I keep on getting this error on my moz campaigns "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now."
Everyday i click the reauthorize now and make sure everything is sync properly, but I keep on getting the same error everyday, is there something wrong with GA connection with Moz?
I really need urgent help with this problem as I have more than 15 campaigns on moz and this tool is very important for my reporting. Thanks
-
"The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account."
I have the exact same problem!!!
-
I'm having this same problem, but I have an additional issue as well.
After I've disconnected the broken Google Analytics account (& UA code)...I go back to the drop-down menu of Google Analytics accounts to reconnect. The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account.
Any thoughts or suggestions?
-
Sorry for the trouble James!
Rickus, you are correct.
One way to alleviate that is to disconnect and reconnect the connection:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If this does not work, we will have to try a few more option. Email help@Moz.com in this case if the above fix does not work.
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-
Yes, I have been having the same problem.
[There was another discussion about this recently: http://moz.com/community/q/analytics-account-will-not-stayed-connected-listed-fixes-do-not-work ]
The reply I got from Moz said in part: "We are trying to improve our relationship with Google so this connection can become less finicky." So it does sound like there is an issue there.
-
Hi There,
I have had the same problem and what worked every time was to disconnect my GA account and then reconnect. This is not an immediate fix but will sort it out.
Hope this helps
-
Moz tells me there's an issue with the GA connection on one of my campaigns, so you're not alone.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Change email address just for communication with Moz
I want to keep my email address as it is now for all of my profiles, however to manage my MOZ account I prefer that my assistant get the emails. If I change my email address on the Moz account will that trigger a change anywhere else? Thanks, Cindy Cindy@PTScoaching.com
Product Support | | CGoldrich1 -
Moz rank tracking with new subpage address
Hello, I have built a new website and the subpages web address are new. I haven't made a redirect yet but I am about to do it. How do I continue keeping track of my ranking evolution in moz. Do I need to indicate the new web address ? or once the redirect will be done will moz continue the tracking of my keywords showing the old web address but tracking the new address ? Thank you,
Product Support | | seoanalytics0 -
Moz cant crawl site?
We're getting an error saying Moz is getting an errors crawling our client's site, but when I've put this though Google Search Console I'm not seeing any issues - any suggestions?
Product Support | | Ramarketingrob0 -
Moz Analytics - Barely working, zero quality control
Two major issues with Moz Analytics - we've reached out to the help team on this multiple times and I've seen no clear answers from their team. Anyone hear anything on this or find a solution? Weekly Automatic Reporting: This has been sending between four and six "weekly" reports to my clients. This has impacted over 30 clients. Many of them contain blank or incomplete data. Sometimes, it'll take over 24 hours before a completed report gets sent after the first incomplete one. Addition of Keywords: The "Add & Manage Keywords" feature has been down for at least 24 hours at this time. Any campaign that I attempt to add keywords to refreshes the page without adding keywords. It appears that the href is set to "" and whatever code that is required to execute the addition of the keywords into the database is not being fired.
Product Support | | RangeMarketing0 -
Latest Moz reports (pro) not including competitive link analysis
Hi Pls advise when these have been regenerated once fixed or will they just be emailed out automatically ? My clients all after their New Year monthly & quarterly reports hence this info is needed urgently, pls advise ? Also when will reports start showing social data in the reports and also when will the data that currently shows on the dash start to be accurate ? (or are you leaving this 'as is' on pro since your migrating to Moz analytics ?) Many Thanks Dan
Product Support | | Dan-Lawrence0 -
We are having difficulties connecting to your "Facebook" account.
I keep getting "We are having difficulties connecting to your "Facebook" account. Please go to "Add/Edit Social Accounts" to reauthorize it." then a Moz 404 when I click the Add/Edit link.
Product Support | | iMend0 -
Trouble adding new campaign to Moz Analytics
Hi all, I've just tried adding a new campaign to our Moz analytics account but it's saying that it already exists. I actually removed all of the campaigns we had in Moz a while ago, so it doesn't already exist. Any one else had the same issues and if so, how did you fix it? Thanks,
Product Support | | PinpointDesigns
Lewis0 -
All my Moz Campaigns disappeared
Hi there My account was suspended briefly, (over a weekend) as the credit card had expired. As soon as I knew, I logged in and updated the information, but now all my data/campaigns have disappeared! Gulp! Can anyone help? Many thanks in advance. Kind regards Clojo
Product Support | | Clojo0