Open Site Explorer Not Providing Data
-
Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
-
Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
-
I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
-
No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
-
Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://moz.com/help/contact
Thanks!
Carin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do you check for .gov and .edu backlinks using the new link explorer?
I'm trying to do an audit but I can't seem to figure out how to find .edu and .gov backlinks from the new link explorer. Can someone please help? I'm trying to learn how as open site explorer will be replaced by the link explorer. Thank you!
Link Explorer | | AFARiva1 -
Drop in Domain Authority across 20 sites
Hi I monitor and track 20-25 sites. I got a -1 in DA across the board this month. Has anyone else experienced this. It's possible my server/cms guys have made a global change. Has anyone at Moz or anyone in the community experienced this?
Link Explorer | | Andrew-SEO0 -
Bulk Import on Open Site Explorer
Hi guys, Is there a way to upload multiple domains/pages into Open Site Explorer in order to get DA, PA and Spam Score rather than a manual approach?
Link Explorer | | Metropolis0 -
Open site explorer Update
Hi Moz community, I have been using this tool to check my DA & PA and backlinks of my website. Since last week we have some outbound links to my website as I knew it but MOZ havent pointed out these links when I use the "Open site explorer" tool. Please answer this for me. Thanks & regards, Zita
Link Explorer | | zita.vn0 -
What happened to my links in Open Site Explorer.
Hello, A while ago I had a problem with open site explorer saying that I had a problems with redirects on my home page. There was 302 redirect and it was giving me information from my www domain rather then from non www domain. With your awesome help, this issue is sorted now and when I type in my non www domain, it doesn't give me that weird message anymore. I have a different issue now. For some reason when I enter non www domain it doesn't show links from www version. I presume that this is affecting my site authority for non www version. Does it mean that link juice was not passed on to non www version from www version? Authority dropped by two points, but I'm not sure why. I'm more interested to know why it doesn't show my links from www version on non www version. And is that affecting my sites rankings. Thank you, Regards, Armands
Link Explorer | | A_Fotografy0 -
Open Site Explorer and Expired Links?
Hi guys, I've been checking a few domains for SEO purposes and it appears that OSE is indexing a lot of links which no longer exist, this has been the case for over 6 months - does OSE cleanse expired links? As I'm sure they will be contributing to authority in the eyes of Moz?
Link Explorer | | lotterybase0 -
Why do I not see any data in Open site Explorer for my site www.mtg-sg.com
The PA and DA shows as one. The message is "It looks like we haven't discovered established link data for this URL yet." But its shows me that there are facebook shares. Therefore, it can't be the reasons stated below.
Link Explorer | | Dineshr840 -
Updating OSE data
Hello Moz, I was wondering if anyone knows how Moz goes about updating their OSE data? I've been doing some link building that past couple of weeks, and I notice that the number of "just discovered" links will update every time I gain a new link, however, the "Linking domains" number doesn't (or maybe, rarely) update. I've checked through the "Linking domains" list to see if the link is there, but none of the links I've just recently obtained have shown up under that metric. Does anyone have any insight on this or is anyone experiencing the same issue? Thanks for reading!
Link Explorer | | GalcoIndustrial1