What to do with duplicate Listings for Business in Moz Local Tool?
-
Hi Everyone! Just another newbie Local SEO looking for a solution.
I was searching my business listing in Moz Local and it returned two addresses.
Listing #1: 925 B Street #402 San Diego, CA 92101, 67623
Listing #2: 925 B St, #402, San Diego, CA, 92101- Do I need to remove the listing with two zip codes showing up? (I don't see any of my profiles showing up with two zip codes though.)
- Listing #2 is accurate yet the local moz tool tells me that my Google+ page is 69% complete. How is it possible that Listing #1 scored a 97% complete on Google+?
- Would you recommend putting the suite number in Address Line 1 or separated in Line 2? Does it even matter?
Any advice would be much appreciated. Thanks!
-
Hi Paul,
Thank you so much for your patience! Our engineers have been able to surface what they feel is at the root of this odd issue. If you got to this Google+ Local page:
https://plus.google.com/100180822171424943321/about?hl=en-US
....you will see that there is no comma between the suite number and the city name. Our tool is very sensitive to punctuation and apparently, this lack of a comma is what we believe is throwing off the results. If you could go to your Google My Business account and fix this issue, we believe it would also then resolve on our end.
Hope this helps! A bit of a weird one, I know
-
Hi Paul,
Just checked again and see we're still returning that odd result in Check Listing for you. I'm going to ask our Engineering department to take a look at this as I just cannot turn up where that weird zip code is coming from. I hope we'll hear from them in the new business week and that they'll be able to provide some insight!
-
Miriam,
Thanks for the response. I did some further research and couldn't find any listings that were using the Kansas zip code that's being pulled in with his zip code. I spoke with my client and he's never even set foot in Kansas. I want to be able to utilize Moz Local listing, but I'm not sure if I should claim either of the current listings. Please let me know if you have any solutions for this.
Paul
-
Hi There!
Well, this is a puzzle! I am searching in all different kinds of ways to figure out the origin of that second zip code an am coming up empty handed. Curiously, 67632 is a zip code for Alton, Kansas, and your client appears to be located in San Diego, California. Is there any connection, in any way, that you can think of with Kansas? Perhaps the business moved from Kansas to California, or something else like this? Please, let me know, because I am just unable to turn up any reference to that second zip code with any version of the business name I'm trying in Google.
Yes, suite numbers should always be on the second address line in your Google+ Local listing.
Both of the listings Check Listing is surfacing for you appear to be pointing to the same Google+ Local page.
The one with the normal zip is pointing to:https://plus.google.com/100180822171424943321/about?hl=en-US
And the one with the odd zip is pointing to:
https://plus.google.com/100180822171424943321/about?hl=en-US
So, same page, meaning I'm not seeing 2 pages (duplicates). I'm only seeing one. This is further puzzling me, then, as to how the percentage of completion is different on the two pages being linked to, when they appear to me to be the same page. Also, Check Listing is incorrectly reporting on the least complete listing that the website URL is unavailable on the page, when clearly, it is right there on the page.
My feeling is that there is something a bit odd going on here with the results we're showing you. Please let me know about the thing about Kansas. I'd like to get this figured out for you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is having two websites with the same NAP equal to the local search visibility issues?
My company works in two directions: printing and website design / development. I have one website for both printing and website development but it doesn’t have “printing” in domain name (velvdesign.com) I would like to rank higher for printing related keywords. Do you think I should have two separate websites, one for printing (velvprinting.com), another for website design /development (velvdesign.com)? If yes, am I going to get into NAP’s issue because my company has only one location? I can get the second phone number to improve local search visibility. Thank you very much in advance for your time!
Local Listings | | VELV0 -
Concern about Citations when business Addresses change!
This may be a beginner level question, but I am concerned about spending money on citations in case I have to move offices at any point in the next 6 to 12 months. Would I have to update my address on all the citations? If so, is there an easy way to do this cost effectively? Or do I leave the old address as it is and create new citations with the new address? What is better or cheaper to do? What is better for SEO? Thank you.
Local Listings | | RyanUK0 -
Google My Business pages for New Construction Communities
I have a number of builders of new homes as clients. Typically, they build out a whole neighborhood at once and give the neighborhood a fancy name. We were planning to create Google My Business pages for these communities but then ran into some potential challenges. As new communities, they are sometimes not on Google's radar yet Some of them have model homes where you might take a tour with a realtor that serves the community exclusively but many don't. So here come the questions... Is there a way to make Google speed up its process of recognizing new addresses? I have to choose an address to associate with the GMB page, probably the address of model home. Is this going to create annoying problems for a buyer who someday buys that model home? Since some communities don't have a model home, I could arbitrarily assign an address of one of the neighborhood homes to the GMB page, but this leads to the same question about creating a GMB page that will exist after the builder has sold all the houses in the community. Will it be weird to have the GMB referring to someone's private residence down the road? My assumption is that claiming a GMB page would help with local ranking if someone searches for something like "new homes" in addition to providing easy driving directions to someone who has done a bit of research and Googles the name of the new home community while out driving and searching for homes. These seem to be the main benefits, but are the challenges associated with questions 1-3 even worth the trouble of trying to claim listings for these communities?
Local Listings | | TheKatzMeow0 -
Pictures on Google Local not ours
Hi all- We recently had some pictures show up on our local profile that are not our store. When you click on them they have links to someone's blog as well. Can someone tell me how these got here and more importantly how to get rid of them. We've looked everywhere but can't find them to get rid of. Thanks for any help! Ken
Local Listings | | CandymanKen0 -
Deciding whether to list multiple locations
Hey Mozzers, thanks for your awesome help today. I have another related question to local listings. We're currently rebuilding our website and we have multiple physical locations across the UK. Is it beneficial SEO wise for us to display just one address on our contact page or should we list the 5 addresses that we have? I have also been checking out our local listings and it appears that we have inconsistent listings across the 13 sites that Moz local lists in the UK and then across various other directories. How important is it to get these cleaned up? Cheers in advance Leo
Local Listings | | Leo_Woodhead0 -
New Local Search Results Appearance/Rankings?
Hi everybody! My team and I are all noticing a new layout for local search results. We just noticed it today. Mobile and desktop results appear to be affected. Specifically, we are looking at searches like "event spaces in Richmond" and "restaurants in Raleigh" as 2 examples. The listings appear differently in the SERPs, and the top results really are not relevant to the search queries. Is anybody noticing anything similar, or does anyone have any insight into whether this is something Google is testing or if it's here to stay? Also, any advice for overcoming rankings drops as a result of these changes? Thanks in advance!
Local Listings | | TriMarkDigital0 -
Best Length for Google Listing Description?
Kindly let me know what is the best length to write description for Google local business listing.
Local Listings | | AlexanderWhite0 -
Which Local Listing to Delete?
A local business has two Google+ Local listings: an unverified unclaimed listing an unverified, but claimed listing Both are duplicates with correct address and phone numbers. Listing 1 ranks. Listing 2 doesn't rank. Should I: A) report listing 1 and verify listing 2, or B) claim and verify listing 1 and delete listing 2 With A there's a risk of killing a listing that's ranking well and not getting a replacement. With B there's a chance of going against Google guidelines, as I understand claiming duplicate listings is a no-no (?) Suggestions? Thanks!
Local Listings | | MatterSolutions0