Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Will changing my business location affect my ranking for localised searches in my original area?
-
I run a mobile outdoor personal training service in London, UK (i.e. no bricks and mortar gym). Or, rather, my business is in London (all my clients and the freelance trainers that work for me) but I'm personally due to move out to the county of Suffolk.
As I work from a home office and my company's registered address is my home, that means I have to inform Companies House and various government agencies that the company has moved.
Does this mean:
a) I also must tell Google the company has moved, and;
b) if I do will Google start to see my website as being for a Suffolk-based company?
I really don't want this to happen: my clientele are mostly in London., I still want to market to Londoners. And if I want to expand the areas covered by my company, Suffolk is not high on my list.
You'll excuse me if this is a simple question!
Thanks for any help you could give
-
Hi Fiona,
Unfortunately, it does not really matter if you set up multiple service areas, you'll still only have a chance of ranking in the city or near the area the business is actually located. (Depending on competition.)
And also, since you'll just be moving there, you may not rank well at 1st compared to established businesses that have been there for a long time. The algo is like a giant puzzle and there are lots of things at play that go into the ranking order.
Moving can be challenging for your Google ranking, so I'd suggest reading the Moz Local Search Ranking Factors if you have not yet and be ready to start working to increase some of those ranking signals after you move. Using the Moz Local tool to try to either correct or build new citations to the new location would be important too.
-
That does help, Linda, thank you. Although I'm in a quandary. If I register multiple service areas under my business listing, will my competition still rank higher than me if their business address is in London ? I assume that when Google are informed of my move to another town, my organic ranking for London-related keywords ("personal training in westminster") would be affected?
-
Thanks, Jeff, I have unchecked 'I serve customers at my address' and have added the locations I serve customers.
-
There are a few issues I wanted to point out.
1st off the address in your Google dashboard needs to be the real address you work from. So if you move you MUST change it in dash. If you don't all kinds of problems could come up including duplicates and including your listing being deleted.
Any time you move, it breaks NAP so you will likely lose ranking.
If you move to a new city you will likely only rank in that city, not the previous city. (Depends on competition and proximity.)
In either case you need to set service area and be sure address is hidden. But that service area does not affect ranking in any way at all. Ranking area is still determined by the location that's in dash, even though address is hidden.
Hope that helps and best of luck!
-
A reputable business will have a trading address on their site, therefore the actual trading address and listings will differ. In this case every aspect of NAP will differ.
-
customerparadignm.com makes a good point, however I've seen consistency & having a set office location work better.
https://moz.com/local/ does a great job of cleaning up consistency errors and is less expensive than Yext Business Listings.
Tips:
1. Submit a Change Of Address to G
2. Consistency, consistency, consistency.
3. Verify all major business listings for your new location.
4. Make sure your new location is on your website.
5. Schema markup never hurt.
Good Luck Fiona!
-
Hi fionadoggett,
The thing is that you do not need to tell Google you are moving. Remember that you are working online, so you can hold your business location just for Google. Anyway i have seen many times in google places two different locations of the same business (but in the same city) so, may be is possible to hold both of them.
Good luck
-
Yes, unfortunately if you change the address that you have listed on your Website, along with the address you have for a Google+ page, then you might start to have issues with local search results migrating to Sufolk instead of London.
My recommendation: Change your Google+ listing to a Service-area business
For local business search, you'll want to set up the business so it not based on the physical location / address (i.e. your new home in Sufolk), but serves a greater area (i.e. London). In order to do this, you will need to set up your Google+ account as a Service-area business on Google.
This is perfect for a trainer, local plumber, tree trimmer or construction crew that works at customer's locations (either homes or businesses) vs. your home address.
My recommendation would be to go here:
https://support.google.com/business/answer/3038163?hl=en... and set up your service areas based on the zip codes or cities that the business serves.
You also have the option to check or uncheck, "I serve customers at my business address."
You might need to go through another round of verification to make this change, however.
I hope this helps!
Thanks,
- Jeff
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google My Business - Service Area - Use Zip Codes or City Names?
Google allows you to choose up to 20 locations as service areas, and you can choose based on cities, counties, or zip codes. I'm trying to determine if zip codes, cities, or counties are better to select for our GMB profiles. We are located in the US. I am thinking it's best to use all 20 areas allowed on a profile as long as they are relevant, generally giving Google all the info they will let you provide is best. I also am leaning toward using zip codes because it also includes the city when you choose by zip code. For example: Entered the zip code 21009 and the service area selection provided was: Abingdon, MD 21009, USA Entering the city/state returns a selection of Abingdon, MD, USA I also think it may have to do with how people search and find your business as well? Does anyone have experience with this? Best practices? My google searching has not turned up any reliable info.
Local Listings | | WadeBayMgmt0 -
Tracking Phone Numbers in Google My Business Listings and Beyond
Hey all, Wanted to run something by you. I am getting pressed to use tracking phone numbers for all of our GMB pages for over 100 locations across the country. Has anyone done this for their own listings or for their clients? Because I will have to do it for GMB, this means I will be sending these same phone numbers out to the other major directories and data sources around the web. The phone numbers do contain the local area code for each city and do directly connect our customers to their specific location without any kind of redirecting. How is Google looking at this? I have read before it is a no-no but have also read it is not a big deal. Any thoughts would be much appreciated! -Ben
Local Listings | | Davey_Tree0 -
How to Rank in Yelp
Hello everyone! I manage SEO for a pretty large brand that has close to 100 office locations nationwide. In the last year we have completely revamped our Yelp pages. This has been a great secondary source of traffic and conversions for us because of the type of industry we are in. The problem is, it can be exponentially better if we were more visible. We have done almost everything we can to make our pages as good if not better than almost any competitor regardless of geographic location. We even have the enhanced profiles (extortion) that remove competitors ads from appearing on our listings. Here is what we have done in the last year to each listing: Uploaded tons of photos Increased reviews Added proper categories Fine-tuned all of our CTAs Added in a unique and optimized business description ( Available with enhanced profiles) Set the proper service area range on their map Increased our review response rate ( both negative and positive) to 100% Still, even after months and months have gone by we struggle to rank on the first page for our service category. Doing manual searches often turn up competitors, who do not even have their listing claimed, have no photos, little reviews will rank higher than us. Even though we have an account rep because of our business size, bringing this issue up to them is about as useful as talking to a blanket. They push CPC so hard that its the last thing they are willing to help with. It has gotten to the point where I am honestly starting to believe in a self-curated conspiracy theory that they purposely hold larger brands back in organic to sell CPC harder. Obviously certain brands that hold the branding clout like a "Best Buy" would be hard to get away with. But still, we do all the right things and we are getting very minimal results compared to where we should be. Has anyone else had issues with Yelp or have any ideas on some steps we could take to appease their particular algorithm? Thanks! -Ben
Local Listings | | Davey_Tree1 -
Changing the business name in citations and GMB
In Australia, some businesses are Pty Ltd (Proprietary Limited) hence, their business name ends with xxx Pty Ltd. How accurate do we have to be when building citations or updating citations that Pty Ltd is included in the business name? We've got clients who have left out Pty Ltd in their previously built citations and we're wondering if it's worth the time to actually update them to include Pty Ltd. Also, does changing a business name affect its rankings? This is more than just "Pty Ltd", it's changing from XYZ to ABC. We've previously had to change a client's address on their GMB and this had a negative effect on the client's rankings. Will changing the business name have an adverse effect? Thank you in advance for your advices!
Local Listings | | Gavo1 -
Google My Business for 2 Websites With the Same Location
Hi,
Local Listings | | alihus
My client has two separate websites with different business names but under one location and phone number. The websites are for two separate services that he offers.
My question is that if creating two Google+ for business pages for the two businesses bad for their SEO or local ranks?
And what about creating local listings for both?(This does not seem logical to me personally!!)
Thank you for the kind answers in advance.0 -
Would two telephone numbers on a website affect NAP consistency? One is the "actual" business number with Schema, the other is a call tracking number.
Hello! I have two telephone numbers listed on a website - one is the "actual" business number and is utilizing proper schema, while the other is a call tracking number featured more prominently on the site (both in the header and above the "actual" business number in the footer). The code looks like this: New Patients: 999-555-5555 Current Patients: 555-555-5555 Does Google prioritize the "actual" business number because it has the proper schema on it? Or would the call tracking number still be counted and affect NAP consistency for Local SEO? Thanks!
Local Listings | | nowmedia11 -
Best Practice When Selling One Location of Company with Multiple Branches - Local Search
I have a client with a small business with 4 different branches. Currently, we have a main landing page for the company, plus distinct landing pages for each branch with maps, territories, distinct phone numbers, etc., for each branch. The company recently sold one of the branches to a competitor as they do not want to service that area anymore. They have asked me what they should do now. Obviously, we are going to remove the location page for that branch, but we also need to transfer the phone number to the other company for use as part of the sale. What tasks should I look into for separating the branch from the rest of the company while still maintaining best practice for the rest of the site/company? Thank you for your help and suggestions.
Local Listings | | Ayres-SEO0 -
What would Cause listing to fall off local search map spot?
Any reason a listing that was showing in Google between the 3 and 5 spot on local map search would suddenly disappear all together from the map position for a specific keyword?
Local Listings | | scott3150