Home Page Deindexed Only at Google after Recovering from Hack Attack
-
Hello, Facing a Strange issue, wordpress blog hghscience[dot]com was hacked by someone, when checked, I found index.php file was changed & it was showing some page with a hacked message, & also index.html file was added to the cpanel account.All pages were showing same message, when I found it, I replaced index.php to default wordpress index.php file & deleted index.htmlI could not find any other file which was looking suspicious. Site started working fine & it was also indexed but cached version was that hacked page. I used webmaster tool to fetch & render it as google bot & submitted for indexing. After that I noticed home page get deindexed by google. Rest all pages are indexing like before. Site was hacked around 30th July & I fixed it on 1st Aug. Since then home page is not getting indexed, I tried to fetch & index multiple time via google webmasters tool but no luck as of now. 1 More thing I Noticed, When I used info:mysite.com on google, its showing some other hacked site ( www.whatsmyreferer.com/ ) When Searching from India But when same info:mysite.com is searched from US a different hacked site is showing ( sigaretamogilev.by )However when I search "mysite.com" my site home page is appearing on google search but when I check cached URL its showing hacked sites mentioned above.As per my knowledge I checked all SEO Plugins, Codes of homepage, can't find anything which is not letting the homepage indexed.PS: webmaster tool has received no warning etc for penalty or malware.
I also noticed I disallowed index.php file via robots.txt earlier but now I even removed that. 7Dj1Q0w.png 3krfp9K.png
-
.htaccess file has nothing but
BEGIN WordPress
<ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule>END WordPress
Installed Plugins
Yoast SEO, Google XML Sitemaps, Akismat, Udinra All Image Sitemap, Social Share Bar (Digg Digg Alternative), Jetpack by WordPress.com, AuthorH Review.
Apart from Yoast, it seems nothing can block site, and Yoast settings are fine, just disabled tag indexing & subpages along with author archive.
Problem is something else I guess
-
Hi Ankit,
Though I have checked for the pages you're serving to bots, could you please have a look at your .htaccess file once? Does it contains something like:
RewriteEngine On
RewriteCond %{HTTP_USER_AGENT} (google|yahoo) [OR]
RewriteCond %{HTTP_REFERER} (google|aol|yahoo)Do you have your code's copy in github or bitbucket or any other source code management tool? If yes, please scan last few commits thoroughly.
You can create a list of plugins installed recently. Remove them one by one and submit your home page URL to GWT for fetching a fresh copy it every time. Not sure what's the issue here, let's do hit-and-trial to deep dive a bit.
-
Hey Alan,
Do let me know if you find some solution or identify the problem.
-
That's what. Not able to find any good information to go next-step for this. But, still checking random things with a "hope".
-
Domaintools domain report shows no more info that could be helpful. Leaving me at a complete loss as to what else to check.
-
More info.
Because Nitin was able to run a ping and traceroute without problem, I went to DomainTools.com - the worlds leading resource for forensic digital investigative research. I use it whenever I am doing investigations for expert witness work I do.
When I ran the domain there, it had a screen-capture of the home page from June. So I submitted a refresh, and it came back as not being able to provide a screen-shot of the home page.
While not a smoking gun issue, it further clouds my trust in regard to whether the domain is actually functioning properly in the hosting environment as I originally thought it might not be.
I will run a deeper test to see if I can get more information, however I wanted to post this update because I believe it relevant.
-
Well, this is probably 1 of the most interesting issues an SEO can come across with. Google is showing different cached version in different countries. For me, that's strange too. Is that usual thing?
-
Nitin
Thanks for doing that - Now I'm stumped - I've never had Pingdom fail before with both ping and traceroute. And I now wonder if it's a non-issue, or part of the confused mess that Ankit referenced somehow.
-
That's right, its showing different cached versions in different countries. Just checked for US here. Screenshot attached.
-
I think that index.php disallowed was not an issue, I took suggestion and removed it but many sites disallow index.php via robots.txt to avoid duplicate content issue in site.com & site.com/index.php
here is an example - http://www.shoutmeloud.com/robots.txt
Still I did it about 10-12 days ago, fetched & submitted to index & also put rendering request.
Attaching current Screenshot of last rendering request.
I think some other issue, what's your view on that info:site.com showing some other hacked sites, how's this happening & sites are also changing. Its different in India, Different in US.
-
Ping and traceroute worked for me when I tried using my terminal (screenshot is attached).
Well, I agree that the problem is actually bigger. If you see its cached version on google, it was last cached on 16th Aug i.e after the issue of index.php/index.html was fixed by the admin (another screenshot attached).
I tried to see this page as googlebot as well, couldn't find the issue (wanted to check it for cloaking as well).
-
UPDATE TO MY ORIGINAL COMMENT
I initially found a problem doing a ping and traceroute test using Pingdom.com - both returned an "invalid host name" error, something I have not seen previously for both ping and traceroute simultaneously.
Nitin (see his comment below) did a similar test locally and found both to be okay. Though he has other thoughts.
I just wanted to clarify here now, that my original finding may not be a key to this issue, though I want to understand why my test came back that way...
-
You said you remove the index.php from the robots.txt. I just wanted to when did that happened? Because after removal, it usually took some time to get back in index (crawler need to recrawl the website accordingly).
My advice is to resubmit your robots.txt and updated sitemap.xml to Webmaster console and wait for the next crawl and this should be fixed.
Hope this helps!
-
Just sent SC, Nothing helped so far, Its quite strange that the info:domain.com is now showing some other hacked URL. SC attached.
-
It was quite strange for me as well, Just attached Screen Shot after fetching for 1 more time.
1 more thing I noticed, that info:mysite.com is not showing some other Hacked domain. Not sure How it's happening & why It's happening.
Sorry for the delay in reply, I was not getting email updates so I though no one answered my question.
-
Hi Ankit! Did Nitin's suggestions help at all? And are you able to share the screenshot he asked for?
-
Check the following, may be it'll help you resolve the issue:
https://moz.com/community/q/de-indexed-homepage-in-google-very-confusing
https://moz.com/community/q/site-de-indexed-except-for-homepage
-
That's really strange. Could you please share the screenshot when you're trying to fetch it as google in the GWT?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My Website's Home Page is Missing on Google SERP
Hi All, I have a WordPress website which has about 10-12 pages in total. When I search for the brand name on Google Search, the home page URL isn't appearing on the result pages while the rest of the pages are appearing. There're no issues with the canonicalization or meta titles/descriptions as such. What could possibly the reason behind this aberration? Looking forward to your advice! Cheers
Technical SEO | | ugorayan0 -
Does Google index internal anchors as separate pages?
Hi, Back in September, I added a function that sets an anchor on each subheading (h[2-6]) and creates a Table of content that links to each of those anchors. These anchors did show up in the SERPs as JumpTo Links. Fine. Back then I also changed the canonicals to a slightly different structur and meanwhile there was some massive increase in the number of indexed pages - WAY over the top - which has since been fixed by removing (410) a complete section of the site. However ... there are still ~34.000 pages indexed to what really are more like 4.000 plus (all properly canonicalised). Naturally I am wondering, what google thinks it is indexing. The number is just way of and quite inexplainable. So I was wondering: Does Google save JumpTo links as unique pages? Also, does anybody know any method of actually getting all the pages in the google index? (Not actually existing sites via Screaming Frog etc, but actual pages in the index - all methods I found sadly do not work.) Finally: Does somebody have any other explanation for the incongruency in indexed vs. actual pages? Thanks for your replies! Nico
Technical SEO | | netzkern_AG0 -
My Home Page meta title on Google isn't what it should be
Hey guys My website is http://www.oxfordmeetsfifth.com According to SEOcentro, my website should appear to Google as Fashion Tips for Women | Oxford Meets Fifth. I have used the Yoast plugin and force rewrote titles to ensure that is the home page meta title. It also appears correctly in browser. Could anyone advise why this is the case? Thanks in advance!
Technical SEO | | OxfordMeetsFifth0 -
Is it good to redirect million of pages on a single page?
My site has 10 lakh approx. genuine urls. But due to some unidentified bugs site has created irrelevant urls 10 million approx. Since we don’t know the origin of these non-relevant links, we want to redirect or remove all these urls. Please suggest is it good to redirect such a high number urls to home page or to throw 404 for these pages. Or any other suggestions to solve this issue.
Technical SEO | | vivekrathore0 -
Home page URL
Hi, I work on this site: http://www.towerhousetraining.co.uk/about-us. This is the home page URL. Should this be 301'd to: http://www.towerhousetraining.co.uk? I have created a site map, which I submitted to Google Webmaster Tools, which includes these URL's: /about-us, /training-we-offer & /contact-us. There are a total of 3 pages on the website. Webmaster tools has only indexed 2 out of 3 pages. I think this is something to do with the /about-us URL, as when I do a site: search, these pages appear: www.towerhousetraining.co.uk/, /training-we-offer & /contact-us. I am not sure why Google has indexed the home page as www.towerhousetraining.co.uk/ and not /about-us? Is it a bad idea in general not to have your homepage as your root domain? I added a to the homepage, but am wondering if this was the right thing to do? Any help would be appreciated.
Technical SEO | | CWseo0 -
My site was Not removed from google, but my most visited page was. what does that mean?
Help. My most important page http://hoodamath.com/games/ has disappeared from google, why the rest of my site still remains. i can't find anything about this type of ban. any help would be appreciated ( i would like to sleep tonight)
Technical SEO | | hoodamath0 -
How to get Google to index another page
Hi, I will try to make my question clear, although it is a bit complex. For my site the most important keyword is "Insurance" or at least the danish variation of this. My problem is that Google are'nt indexing my frontpage on this, but are indexing a subpage - www.mydomain.dk/insurance instead of www.mydomain.dk. My link bulding will be to subpages and to my main domain, but i wont be able to get that many links to www.mydomain.dk/insurance. So im interested in making my frontpage the page that is my main page for the keyword insurance, but without just blowing the traffic im getting from the subpage at the moment. Is there any solutions to do this? Thanks in advance.
Technical SEO | | Petersen110 -
Google search result going to a page that I did not put on my site
Hi, I am seeing a very strange result in google for my site. When doing a search for the term "london reflexology" my site comes up 18th in the results. But when I click the link or check the URL it shows up as: http://www.reflexologyonline.co.uk/reflexologyonline.php?Action=Webring This is not right at all. It looks like some sort of cloaking but I am not sure. I am new to SEO and I do not know why goole is showing this URL that does not exist on my site and of witch the content is totally wrong. Can anyone please help with this? See the 2 linked images for more details. It seems to me the site might be hacked or something to that effect. Please help.... jyJdP.png 71Mf4.png
Technical SEO | | RupDog0