Google Plus Business Page is not showing up
-
Hello,
I had 2 google+ business pages. But the website under those pages were different. For example, www.abc.com on 1st one and then www.xyz.com on 2nd one. Both of them had the different business name and website but same address and phone number. Also, www.abc.com domain was set as redirecting to www.xyz.com.
My 1st business page was ranking good but I wanted to use 2nd one only so I called up google and asked them to remove the 1st one and then they closed it. Now, the problem is that I lost the 1st one and 2nd one is not ranking for any of the keyword (I have checked all the pages in the SERP and it doesn't show up anywhere until last page). I have fixed all the citations everywhere recently but no luck in getting ranking.
Can anyone suggest what steps can be done to rank 2nd one now? FYI, I am talking about local places ranking, the domain www.xyz.com is ranked well in organic ranking.
Any help is appreciated!
Brian
-
Hi Brian,
This kind of thing can be really tough to diagnose in a forum. Your Google+ Local listing status should not, in my opinion, have any major effect on your organic rankings. I recommend that you look for other clues as to something else that might have changed, such as a shakeup in your industry's organic results, new issues reported in Google Search Console, a competitor who has recently done something big to jump ahead of you. You may need to hire a consultant and open up your analytics for them so that they can start narrowing down possible issues, but I would be surprised if the Google+ Local page turned out to be at the root of this change you've seen.
-
Hi all,
Adding something new here.
After your valuable suggestions, I called google and requested them to merge both the listings instead of closing one and using another (it helped a lot in ranking as well) but one day I incidentally found that I have another listing with same www.xyz.com website URL and address but different business name (not sure how much mess i am supposed to clean).
Then I called google again and this time they said it is not possible to merge this. So I asked them to delete the listing. But I noticed that the day after I deleted that listing, there was drop in ORGANIC RANKING for many of the keywords. In addition to this, I added some new pages in the website as well during same time.
What do you think might have affected my website's organic ranking this time? Deleting listing or adding new pages or both?
Please help!
-
You're welcome, Brian!
-
Great information, Miriam. Thanks!
-
Hey Brian,
Hate to say it, but it would likely have been better to edit your existing listing rather than closing it and creating a new one, and given that these businesses seem to have shared the address and phone number, I would recommend studying this piece by Joy Hawkins about permanently closed businesses:
If Google already suspected that the 2 businesses were actually 1, given the shared address and phone, the above is something you may need to consider.
-
https://moz.com/community/q/google-maps-listings
Refer to this q/a, it's very similar in it's nature. I think you'd have to do all the same stuff.
-
Hello Dmitrii, Thanks for replying! This is because of the reviews I have on 2nd one, I removed the first one!
Is there anything I can do to get the 2nd showing up?
-
Hi.
Time and patience, my friend.
Of course, make sure that all settings and info is correct.
Why didn't you get rid of 2nd non-ranking local listing and just modify 1st (ranking) one?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does business name capitalisation count when making sure you have the same NAP across all directories ?
We've got a UK company with a company name like the following "ABC cars" (3 letter capitalised name followed by a word). With the Thompson local directory (one of the top 10 uk directories for local NAPs (and listed as a direct partner in Moz Local)) they dont allow you to have multiple capitalised letters in a company name. As far as i can see there are a few options to get around this : A B C Cars Abc Cars abc Cars (or abc cars) But none of them are ideal, as they dont match the actual name as listed on all of sites 100% in terms capitalisation. Which one of the above (or other) would be the best solution ? Does capitalisation count when people say your NAP must match ?
Local Listings | | mike8780 -
Local Business Audit Help.....
Hello Every one, I recently got a big project for cleaning up some old listings (around 120 locations), witch means to claim and delete them, as you guys know most of the directory's don't give the option to delete the listing after you claim that. I am trying to figure out the approach for something like that.......considering time consuming and efficiency! any help will be appreciated!! Cheers
Local Listings | | steve2150 -
Our satellite office isn't showing up on Google maps. How can we add it?
We are trying to include maps to our locations on our "Contact" page, and in taking these maps from Google, we came upon the following issue: We have Google+ listings for several of our satellite offices, which are set up through Carr Workplaces. When we look on maps, we can only find the Carr Workplace listing, rather than the listing for our business at that location. Obviously, we don't want to display the map that way on our own page; we want the map to show our business name. I realize that Google only wants fully-staffed businesses to be displayed on maps, and so whether or not we belong there is up for debate within our company. That said, we'd like to know how to make the maps listing work regardless. Thanks!
Local Listings | | ScottImageWorks0 -
Google Local Listing Ranking/Traffic Metrics in the Google Search Console?
A client of mine asked me if it was possible to see local listing data (ranking/traffic stats) in the Google Search Console for a URL. I figured the Google Search Console only shows organic metrics not 3-pack/local listing performance. However I could be mistaken. Does the Google Search Console report this?
Local Listings | | RosemaryB0 -
Verifying business info with old address and inactive phone listing
I'm cleaning up a number of inaccurate business listings for a client, starting with an old Google Plus page. It's unverified, but both the address and phone number are so old that calls or mail send to those will not be forwarded. Any suggestions for verifying a business listing when the typical verification methods simply won't work? Thanks!
Local Listings | | flyntime_tx
Mike0 -
IP address means Google shows keyword page 1 position 1 or for keyphrase only?
If i have "chelsea plumber" ranked page 1 position one in london UK area, and a searcher types "plumber" from an ip adddress in chelsea will it show page 1 position 1 or only for a "chelsea plumber" search thank you
Local Listings | | nickowain0 -
How to get listed on Google My Business without any physical location ..?
I want to know the process to get listing on Google my business. I have a website, domain email ID, address all information, but Google is asking for Storefront photo. So, please suggestion me the process to get listing on Google Local Business without any storefront. Thank you.
Local Listings | | 1akal0 -
Default Local SEO question: Does Google really do improptu check ins?
I have a client who has multiple locations within his state, many of which are satellite offices. Although they don't have anyone working at these satellite offices full time, they have office space available to them their, someone who can take calls/mail and do use the space frequently in person. We've been in the process of cleaning up duplicate and incorrect listings in directories to get on the map in the SERPs in these markets, but the local SEO outfit we've hired has come back with a problem I found surprising. In order to clean up the duplicate & incorrect Google+ profiles that we've got out there for these offices, we evidently need to work with an actual Google moderator. This moderator has said that the satellite offices in question are actually not real business locations and are in violation of G+ guidlines. The local SEO I'm using says that it's not uncommon for Google to actually send someone out to do an in person improptu visit when they are suspicious that a listing might not belong in their listings, and I find this really surprising. Do any of you have any experience with whether this is the case? FWIW, this is a real business that could have someone working remotely in these offices remotely if that's what it took to make Google happy, but they'd rather not and certainly don't need to in order to offer their services in these markets.
Local Listings | | LeeAbrahamson0