What to do with One physical location but serving multiple cities?
-
Hello everyone,
I need help about this. My client sent me this "I have a question about doing local SEO for other locations for the same company.
The Brisbane data recovery business is linked to Corporate data recovery and are physically based at the same address. Now we have other website for the same business, but named after other cities (eg sydneydatarecovery, melbournedatarecovery etc.). The business has only one physical address, which the one used for Brisbane and Corporate. How can we do Local SEo for the other location website with our Brisbane address.
We do have the Google location registered to a local address we have in each cities, but not display to the public."N.b I already build citation using the address for Brisbane Data Recovery business name. And I didn't know about this before. Please help me to fix this mess.
-
So glad to have helped!
-
Thank you Ellis. Yes you are right about everything. This is a great answer. thank you so much.
-
Hi Beachflower,
I want to be sure I'm understanding the finer details of this. What I think you are describing is that there is actually just one business: Corporate Data Recovery, but that they have built 4 different websites representing the main business + 3 different cities. Is that correct? (Please let me know if I've misunderstood).
But, if I'm understanding correctly, then, yes, this is a problem. As things presently stand, Corporate Data Recovery would be allowed to build just one Google My Business listing and 1 set of citations across the various platforms to represent it. It would not be allowed to build citations for the Brisbane, Sydney and Melbourne websites that have been built.
If the business wants to keep running the 3 city websites in addition to the Corporate Data Recovery site, they should:
-
Remove all addresses and phone numbers from those city websites. They should each have their own, unique phone number and should not be citing the physical address of Corporate Data Recovery in any way.
-
Be sure those sites are not duplicating one another's content in any way
-
Be sure those sites are not using bad cross linking practices in an attempt to promote one another (see Rand's recent Whiteboard Friday on this: https://moz.com/blog/backlinks-maximize-benefits-avoid-problems-whiteboard-friday)
-
Be sure you are not building citations for these location-less city sites. If citations exist, close them.
To bring some further clarity to this, businesses sometimes create this scenario your client is in because they are trying to hone in on a particular geography/keyword via the creation of a mini-site for that phrase. While this can sometimes work at winning specific traffic, it's important to understand that these mini/multi sites do NOT represent local businesses. They represent keywords. Corporate Data Recovery is a local business with a physical address and phone number, but the Brisbane/Melbourne/Sydney sites are NOT local business websites: they are simply marketing materials, and therefore, ineligible for many of the tactics one would use to promote a local business.
The main danger here is that the multi-site approach will actually weaken the NAP (name, address phone) clarity of Corporate Data Recovery (the actual local business). So, if the client wishes to continue running those other sites, they should implement the 4 practices I've highlighted, above, to lessen risk of negative outcomes.
It's because of the complexity of scenarios like these that many Local SEOs will advise clients to build a single, powerful website for their brand, with content on it targeting each of their desired terms/markets. It's a great deal simpler to market a single website, with no concerns about NAP degradation, duplicate content, etc. That being said, there are some cases in which mutli-sites can be valuable, if the company knows how to manage and use them properly, resulting in benefit to the business, rather than harm.
Hope this helps!
-
-
Thank you Miriam Ellis.
Here is the detail-
Main Business Name- Corporate Data Recovery located in Brisbane with a site.
Brisbane data recovery also located in Brisbane with same address, phone number with a another site
Sydney data recovery have another site but don't have any physical location in sydney
Melbourne data recovery same as Sydney.
Now, Im really confused how to move forward ?
Thanks in Advance
-
That's a good link from Dmitrii, but this one is newer (from just last week): https://moz.com/community/q/google-my-business-two-businesses-same-location
Please, read through my answer on that, which sounds like it exactly describes your client's scenario. Then, if you have further questions, please ask them
-
Howdy.
Well, your question is a bit confusing, but let me explain how it should be done
So, Local SEO is only possible when you have a locally registered business with physical address in a given city. Also, you need to have a different phone number. You can have the same website, but you should have at least location specific pages.
So, if you don't have physical address (or don't want to show it to users), you can have it hidden (service area based business).
Here is a link to another q&a about this: https://moz.com/community/q/google-my-business-multiple-locations-one-account
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Which one of these URL's will rank the best?
Hello! Curious on the community's thoughts on linking best practices for the following hypothetical scenario: I own a site called landscaping.com and want to rank for the term "landscapers houston". I have a link on the top title bar linking to landscaping.com/landscapers-near-me with an interactive map with clickable links leading to different metro areas. What should be my link from that page to the Houston page? 1. landscaping.com/landscapers-near-me/landscapers-houston 2. landscaping.com/landscapers-near-me/houston 3. landscaping.com/landscapers-houston 4. landscaping.com/houston The main question is whether to include the parent page or not. i have 2 conflicting thoughts. 1. short URL's are better so dont include it 2. include it because that is the page that links out to it and it helps Google understand the site flow. Thanks, Ryan
Local Listings | | RyanMeighan0 -
Local Ranking with No Physical Address in New Service Area - How to Rank?
OK, SO, I am a wedding company in Maui, Hawaii and have an established business on one island with a physical address. http://simplemauiwedding.net We have started a new team in Oahu, Hawaii http://simpleoahuwedding.com and we provide service there and have a full team in place. How can I rank for Local Search on that Island with no physical address? I would love to hear some proven strategies. Thank you 🙂
Local Listings | | photoseo10 -
Co-working spaces for multiple locations?
I have been working out of co-working space for about 6 months, and I have had good results in local results here. I have also read that Google does not look favorably upon the inclusion of these locations. Has there policy on the inclusion of these spaces changed? Can I safely use other co-working spaces to expand to other locations? Thank you for your guidance. Ben Sessions
Local Listings | | BSessions0 -
What is the best SEO practice for listing multiple locations from the same business online?
Hello! The church I work for is launching its third location and we are needing to figure out what the best SEO practice would be when it comes to to listing all three of our locations online. Currently, we are listing the two locations we have as "Church Name - South Campus" and "Church Name - West Campus." Going forward, would it be better to list our 3 location names as: James River Church - South Campus, James River Church - West Campus, James River Church - North Campus or James River Church South Campus, James River Church West Campus, James River Church North Campus or list all three locations as "James River Church" Thank you for any advice you can give me!
Local Listings | | chris.oursbourn0 -
No Location option in Incognito Search Settings
I was checking on a client ranking and went to Incognito in Chrome for the search. I went to search settings to set the location and thought I had done something wrong. I closed and went back to search settings and still no location setting. See attached. Interestingly, when I went to my signed in Chrome and set the location and then went to incognito and went to search settings, then location showed up for me. This also begs a question about why Google has this where you must be signed in to set a location in Incognito mode. Thanks for any input you have, Robert G1lS9EK.png cRRlULo.png
Local Listings | | RobertFisher0 -
Strategy for a business that has many service locations, but no real storefront?
I've struggled for a few years now trying to find the right solution. Say a client (home services contractor) has only one "location" - only one physical address from which they manage operations. This is not a retail store, not an office where customers would go. Technicians are dispatched to a 50 mile radius to provide service. This 50 mile radius includes a large metro area and many small cities. Let's take Austin, TX for example. Let's say Contractor ABC has it's office/warehouse in a smaller city just north, Round Rock, and the office's zip code is 78664. But they provide service to all of Austin and some surrounding cities such as Cedar Park, Pflugerville, Lakeway, Buda, etc. Their competitor, Contractor XYZ, services the exact same areas, but they have the benefit of having a physical address in the heart of downtown Austin, zip 78701. How does Contractor ABC effectively compete for rankings in Austin as well as the rest of the service area? More specifically, what is the best practice for handling NAP in this scenario? Most recently our strategy has been to enter the actual physical address where required (not trying to pull one over on google and trusting that google makes the correlation to the metro area) and where we can, we just put the metro (Austin, TX for example). This is also for display purposes so that a potential customer in Austin or Buda doesn't think, "Oh, this company is in RoundRock, this is not for me." I have multiple clients in this scenario and would like to have more clarity in this strategy before signing them up for MozLocal - P.S. any feedback on the current usefulness of that platform is also welcome!
Local Listings | | vernonmack0 -
Deciding whether to list multiple locations
Hey Mozzers, thanks for your awesome help today. I have another related question to local listings. We're currently rebuilding our website and we have multiple physical locations across the UK. Is it beneficial SEO wise for us to display just one address on our contact page or should we list the 5 addresses that we have? I have also been checking out our local listings and it appears that we have inconsistent listings across the 13 sites that Moz local lists in the UK and then across various other directories. How important is it to get these cleaned up? Cheers in advance Leo
Local Listings | | Leo_Woodhead0 -
One Location - Multiple Businesses
We have a client that has multiple businesses running out of the same address with no difference in suite number - what's the best way to work with this considering NAP? The owner runs several different service businesses and a few online businesses (all legit) out of the same large office space and we want to try to figure out how to get him listed locally with the obvious NAP issue. We can get new phone numbers, but not sure of the best way to handle the duplicate address issue. Thoughs?
Local Listings | | DougHoltOnline0