Is anyone else experiencing a lot of bugs in moz?
-
It seems like there have been a lot of bugs in moz over the last couple of days - is anyone else experiencing anything similar?
Scheduled reports have sections coming through blank, same thing happens when trying to edit the module in the report - it's just blank. Yesterday, trying to use the KW explorer the SERP portion of the tool would not work and the metrics gathering seemed to be endless.
Also been receiving various error messages across many different reports
-
Hi there! Kristina from Moz's Help Team here.
We were definitely experiencing multiple outages yesterday with our API that affected our Open Site Explorer tool, our Keyword Explorer tool, our MozBar toolbar, generation of PDF Reports among a couple other issues as well. You can view the history of these issues on our Health Page and scrolling down to the Past Incidents section.
All issues should be resolved as of this morning, however. If you're still experiencing issues please send an email to help@moz.com with the details of those issues and we'll be happy to investigate further for you!
Thank you and sorry about the inconvenience on this one.
-Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz lesson question re: Keyword Matrix brainstorm
Hello We are going through the exercise of keyword matrix and want to know if we can get someone to listen in for 5-10 min to make sure we are on the right track. Thank you - Brad
Product Support | | B2daGz0 -
Moz report not updated
Hi, Our Moz report does not seem to have updated this week? Thanks,
Product Support | | Ski-Solutions
Sacha1 -
Is there still a way to put in a support ticket with Moz. I cannot find it on the site.
I sent an email a few minutes ago to support@moz.com but don't know if that is a usable address or not. I would prefer an answer from a Moz staffer. Thanks,
Product Support | | RobertFisher0 -
Moz cant crawl site?
We're getting an error saying Moz is getting an errors crawling our client's site, but when I've put this though Google Search Console I'm not seeing any issues - any suggestions?
Product Support | | Ramarketingrob0 -
I am UNRANKED in the Moz Community... but... but why?
I've been off the grid for about a month but just came to find I am now unranked in the Moz Community. Anybody know why this happens or how long it takes to get back? I was inside the circle of trust, now I am outside. It's cold out here, please let me back in! Any feedback or help with this is greatly appreciated! Thanks in advance Mozzers 😃
Product Support | | Bryan_Loconto0 -
Latest Moz reports (pro) not including competitive link analysis
Hi Pls advise when these have been regenerated once fixed or will they just be emailed out automatically ? My clients all after their New Year monthly & quarterly reports hence this info is needed urgently, pls advise ? Also when will reports start showing social data in the reports and also when will the data that currently shows on the dash start to be accurate ? (or are you leaving this 'as is' on pro since your migrating to Moz analytics ?) Many Thanks Dan
Product Support | | Dan-Lawrence0 -
How to find first set of Moz rankings?
I'm trying to compare the state of our seo before we started moz to now. I can't find the first set of rankings and on-page grades when I initially setup Moz. I do have access to our first report, but in that first week, I made a number of changes based on the initial crawl/rankings/on-page grades. Anyone know how to get that? Thanks, Ruben
Product Support | | KempRugeLawGroup0 -
503 error on Moz
Is any one else getting a 503 error (I'll copy it below) whilst trying to get on Moz, I can get to the home page but going to internal links I get the error, I managed to get onto Q&A via an external link. I've been having some troubles the last few weeks with logging on etc. Most importantly Is Roger ok ? Error 503 Service Unavailable Service Unavailable Guru Meditation: XID: 1257248781 Varnish cache server
Product Support | | GPainter0