Deleting a duplicate google places listing

[MBASydney]

Hi i currently have duplicate Google places listings for a store. One of the Google Places listings is mine (which is correct) and the other is a listing which someone else put up (which is wrong). Which is currently sending customers to the wrong location.

I tried to claim the listing by clicking:

If you own this place, claim it and edit it directly

Which takes me to this page:

This Listing Is Unavailable

You may only access listings that you own. If you created this listing with a different Google Account, please log in to that account and try again. If you've deleted this listing, you may create it again in Google Places.

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Is my own option at this stage to leave a comment with additional details use:

IMAGE ATTACHED

And select 'this is a duplicate listing'?

I would imagine this would take sometime, and i need it changed as soon as possible.

Any suggestions?

screenshot_133.jpg

[MiriamEllis]

Hi MediaCom,

You could try calling Google's new phone number for data issues to see if that gets you faster action:

http://localsearchforum.catalystemarketing.com/google-local-important/2022-huge-news-phone-support-google-local-data.html

It may not yield results, but if you haven't tried it yet, it could be worth a try!

[PixelgemsCreative]

You are looking at a probable 6 - 8 weeks before this entry gets taken down from previous experience. Leave a review stating the correct address of your business, and hope for a quick turn around time on this particular support issue.

Unfortunately not much else you can do.