Moz unable to crawl my Zenfolio website
-
Hey guys,
I am attempting to optimize a website for my wife's business but Moz is unable to crawl it. Zenfolio is the web hosting service (she is a photographer).
The error message is:
**Moz was unable to crawl your site on Apr 1, 2019. **Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster. Read our troubleshooting guide.
I did read the troubleshooting guide but nothing worked.
My robots.txt file disallows a few bots, but not roger bot. Anyone have any idea what is going on? Or do I need to request server logs from Zenfolio?
Thanks
-
It appears that Zenfolio really doesn't want Moz crawling their site for some reason. They want me to jump through hoops to get it to work and, being an ultra small business, cant justify the effort to get it working.
Guess I could always migrate to another web host.
Thanks for the replies.
-
Hi OP.
Hopefully you got in touch with Dave and the Moz team, and you have got your answer!
I haven't got a direct answer but from experience of Moz and other crawler softwares, my money would be on a temporary issue with your server being unresponsive.
As per the "Moz Can't Crawl your site guide, as it states, if it can't read your robots.txt file, then "Roger" won't crawl your site.
This is my simplest explanation I have
Hopefully it's resolved soon!
P.S
I looked at Zenfolio, if it's a self-hosted CMS system, it might be worth checking they haven't got any special rules in place to block Moz and other popular crawlers
-
Hey! Dave here from the Help Team
Can you write into us at help@moz.com with the site that is having crawl issues? We can take a look and help you out.
thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved How can I improve SEO for my auditing firm’s website?
Hi Moz community! I run aauditing.com, offering audit, tax consulting, and accounting services in the UAE. I’m looking for effective SEO strategies to boost visibility and attract clients. Any tips on content optimization, backlinks, or local SEO would be appreciated!
Getting Started | | HFM972 -
MOZ flagging urls as longer than 75 characters when they aren't
As an example: https://www.abthermal.com/3m-70-70hdt-self-fusing-silicone-rubber-electrical-tape.html Moz has flagged this as URL too long... but guideline is that happens at 75 characters or more? I count 55..?? or does the 75 limit have to include the domain? Thanks, Adrian
Getting Started | | abtechgroup0 -
I haven't used Moz and you've been billing me. Please refund thanks
I signed on for a free trial and found out today that you've billed me in June and July. Check my history as this is only the second time i've logged in and it's just to request you refund.
Getting Started | | Completebanker0 -
Remove moz team conversation bubble
That little notification bubble on the bottom right corner of my account has finally gotten well beyond the point of irritation. Is there any way that I can permanently disable this?
Getting Started | | cslattery1 -
I don't believe moz is seeing everything that is on my webpage
I used the page key word grader and got an "F" Moz said that my keyword employee handbook was not in my title nor was it found in the body of my page. But when I look at the page and double check everything it is there all over the place. I am not blaming moz this is a wiz site and while I am a beginner and very well could be wrong could anyone just take a look and tell me if I am nuts or what. The web page is http://www.cestoday.com/#!employee-handbook/co0h I now have the font so big I will have to fix that. Thank you
Getting Started | | redsman9440 -
Why Moz New Users Are Left Alone?
New users when sign up to an application like Moz need concrete support to make them familiarized the basics at least, but Moz seems to be not realizing this hardship of the new users or intentionally ignoring it. There is no chat service or phone numbers to quickly contact the designated agent for some quick help. Mail responses that are received after much time have their limitations -- not much interactive. What the new users should do, because the Moz is not that simple for new users. [edited question for formatting]
Getting Started | | Sequelmed1 -
Can I upgrade my moz subscription from large to premium without getting my campaigns being deleted?Do i need to wait till the end of the month to resubscribe?
I'm planning to take a large subscription of moz..but i may need a premium account in the future.Can I upgrade it in the middle of my current subscription or will i have to wait till my subscription gets over? Also, I'm planning to take only one month currently but i'll renew it once the month completes so can i continue the same account without my campaigns being deleted?
Getting Started | | kdcdmp0 -
So the page-grader is giving my site an A, but it is ranking below some websites that the grader gives an F to. What is the point of the page grader?
Basically, I am new to this..very new. In fact, my field was neuroscience, and now I work in marketing.. I just started using seomoz, and for one website that I build. I followed all of the guidelines moz has to offer. On the grade section, I got an for a specific keyword. However, when I rate my site for that keyword, it does not even rank in the top 50. The keyword is even in the domain! Also, some sites that rank in the top 25 have an F rating for the same keyword. Why do they rank higher?
Getting Started | | Meier0