Change Phone Number Based on Traffic Source + Ping URL for Call Tracking Number
-
Hi Everyone,
Is there a tool that can change the phone number on a web page based on the visitor source (i.e., direct, organic, paid, etc.)? I'd like to implement a solution like this with different call tracking numbers based on the visitor source. We use the Google suite for our analytics (GA, GTM, Google Data Studio, Google Optimize is also an option as well).
- Also, is there a good call tracking service that will ping a URL each time the phone number is called so that we can track these calls as events in GA? The majority of our visitors use a desktop PC and dial in the number on the screen rather than clicking (tapping) on it from a mobile device.
Thanks,
Andy
-
Hi AndyRCWRCM !
For dynamic phone number insertion based on visitor source, you can leverage Google Tag Manager (GTM) and its built-in functionalities. GTM allows you to create triggers based on different conditions, such as source/medium, and then dynamically change elements on your website, like the phone number.
Here's a basic outline of how you can achieve this:
Create Variables in GTM:
Set up variables to capture information like source/medium.Set Triggers:
Create triggers based on the visitor source. For example, if the source is "organic," trigger the change.Implement Tags:
Use tags to change the phone number dynamically. This could involve JavaScript to modify the HTML on the page.Regarding call tracking services, you might consider platforms like CallRail, CallTrackingMetrics, or DialogTech. These services usually provide dynamic number insertion based on various parameters and offer integration options.
To track calls as events in Google Analytics (GA), most call tracking services allow you to set up event tracking. The service typically generates a code snippet that you add to your website, and it pings a URL or sends data to GA when a call occurs.
For desktop users who manually dial the number, you might need a solution that can detect when a call is initiated. This could involve additional tools or software on the backend to detect when the phone is in use.
Ensure compliance with privacy regulations and clearly communicate any call tracking to your users to maintain transparency.
To get all the details of call, SMS and internet packages visit on net package hub -
I'd be interested to hear which solution you choose to go for in the end and why.
-
Hi Alex,
- Thanks I've since learned that all of CallRail, Wildjar, Phonewagon, and others like these three can track calls and send the data back to Google Analytics for instance as events.
Thanks!
Andy
-
Unfortunately, outside of Google Ads, Google doesn't offer a solution that you can use across your marketing efforts. (Which is a shame, as they clearly have the infrastructure set up to support the functionality in Ads. I, for one, would be happy to pay to extend this across to Analytics for more general tracking)
There are a number of 3rd parties who offer services that will integrate with Google Analytics, Ads, etc. and, potentially, your CRM if you have one. There is a good article here that might be a good starting point: https://www.optimizesmart.com/phone-call-tracking-google-analytics-beyond/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
50% Drop in ALL Traffic Post June Update
We've had 50% drop in Google and Direct traffic post June Google update. Why would direct suddenly plummet as well? Could it be something with Google tag manager or our new cookie policy and cookie management system? Any help would be greatly appreciated as I am a disabled person and trying to figure out what is going on with our site
Reporting & Analytics | | inhouseninja0 -
Why is Indeed.com traffic appearing as organic in Google Analytics?
A large number of sessions in my client's Google Analytics account appear to come from medium: organic and source:Indeed. Since I'm focused on SEO for this project, I'd prefer that Indeed be treated as referral traffic. Any ideas for fixing this issue? Also, and I'm sure the answer is no, is there a way to fix the past data in Google Analytics that has already reported Indeed as an organic medium?
Reporting & Analytics | | Kevin_P0 -
Different PA in the same URL with canonical differences
Hi, In google listings the url appears like www.enviosadomicilio.com/mexico/ With Moz tools the PA of this are 1. But analizing www.enviosadomicilio.com/mexico PA is 15. What do you recommend to do?. Another point is in Link tools of MOZ www.enviosadomicilio.com/mexico/ said 301 and the redirection is with de root www.enviosadomicilio.com but in codes neither .htaccess we have this redirection. We are hosting in goddady is normal this? thanks
Reporting & Analytics | | ramirez_salvador0 -
URL open with double domain names when click on visit URL link in Google Analytics
I have configured Advance Filter to track the sub-domains traffic as follow : Filter
Reporting & Analytics | | gamesecure
Type: Custom filter > Advanced Field A: Hostname Extract A: (.*) Field B: Request URI Extract B: (.*) Output To: Request URI Constructor: $A1$B1 After that, I am able to see sub-domains record and View Full Page URL In Reports. But when I check reports in All page (e.g. Behavior >> All Pages) or selecting Landing Page as a Primary Dimension. Further I click on Icon given next to displayed Full URL to visit to same domain page, in browser the page
opened but the double domain name comes so page not open successfully. For example : In landing page list following URL given : www.sitegeek.com/compareHosting/arvixe_vs_hostgator If I click on icon given next the displayed URL, in browser following URL will
open https://sitegeek.comwww.sitegeek.com/compareHosting/arvixe_vs_hostgator Is this First Domain with HTTPs, coming from Google Analytic 'View' where this is taken ? How Can I remove double domains? Thanks, Rajiv0 -
How to track in Google Analytics
Hello, I am helping a client track traffic using Google Analytics. We recently just signed an agreement with a publisher and they have given original credit using a canonical link. How can I track this? I believe it is showing up under direct/ none and I don't know to measure the success of our new partnership.
Reporting & Analytics | | rmazur0 -
Direct Traffic Spike
In February, I transferred an HTML site to a WordPress Platform. Since then, Direct traffic has spiked to nearly 400% since the WordPress transition. The Direct traffic spike took roughly 2 months before it started to kick in. Does anyone know what this could be attributed to?
Reporting & Analytics | | SteveZero120 -
Why are there url's in my np Keywords in google analtyics?
I have been scratching my head at this one. On my not provided keywords, there is a url. Keyword is the primary dimension. It doesn't makes sense why there would be url keywords for pages with a different url. For example, the keywords for page www.xyz.com/abc np - /someotherurl.com Thanks for your insights in advance!
Reporting & Analytics | | konverge0 -
How do i get Social Media Actions Tracked in GA
Greetings from 17 degrees C wetherby UK 🙂 http://i216.photobucket.com/albums/cc53/zymurgy_bucket/how-do-get-this.jpg The above url pints to dat I'd love to see in my Google analytics account but instead all i can see is this:
Reporting & Analytics | | Nightwing
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/no-socail-media-engagementcopy.jpg What i really want to measure is Facebook Likes etc not just referral traffic from social media sites. So my question is please... "Do i have to add additional tracking code to Google analytics as explained here - https://developers.google.com/analytics/devguides/collection/gajs/gaTrackingSocial " Thanks in advance,
David0