Duplicate central index listing
-
Hello Moz community
I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account.
I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent.
Any suggestions would be gratefully received.
-
Re: Duplicate central index listing
I have a duplicate listing in centralindex.com
my url is https://www.royomachinery.com
it shows 6 duplicate/inactive listing.
how to remove all of these please suggest. -
@dhllall do you kwno something about the problem
-
@dhllall thats happens to me too did u fix it?
-
@dhllall Thanks very much for this - we will try that
-
I recently had the same problem (2022) - It appears like their response team has step up - email; support@centralindex.com and they will remove the duplicate/incorrect listing free of charge with a kindly worded email
-
Hi, we are having issues with Central Index, too.
We are an office space agency that is purely focused on helping businesses find flexible workspace - website: [https://www.theofficeproviders.com](link URL) - our profile was set up a few years ago and listed in the correct category.
However, since December 2020, we have been finding our company listed in all sorts of categories ranging from DVD rentals to fabric retailers!
This is occurring in all newspapers that CI propagates to (so around 500 links).
We have contacted CI several times but no response.
We are aware that these are no follow, but I imagine that this miscategorisation could still be causing SEO problems?
Could anyone suggest a fix?
Many thanks
M -
Hello Marc
Unfortunately no. I am surprised that even now all the aforementioned issues persist.
-
Hi Avid-Panda - I have the same issue, and despite my many attempts, cannot get my duplicate entry removed. Did you ever remove your duplicate, and if so, could you please let me know how?
Thanks
Marc -
Ahh I understand now - yes, then this could be bad and I would be trying to find a way to resolve it.
Best of luck with sorting it out
-Andy
-
Ah, I see where you are coming from. I should have been more clear. The two listings are technically inconsistent, as one listing lacks some details of the other (such as the county/state). So the Name, Address and Phone number does not match up.
That said, one listing having incomplete information is unlikely to have the same implications as a listing which has conflicting information. I haven't seen any data to confirm that though, which is why I assume there is some detrimental impact.
I have tried their social media repeatedly but to no avail.
I'm sure they will call me sooner or later trying to sell something, then I can bring it up
Appreciate your input in any case.
-
Inconsistent, yes - this could have a negative effect, but just because a listing appears a second time on the same site, this wouldn't be a negative.
Take Yell.com as an example - you can appear on many pages on there, as you can in many directories, and this has never been shown to cause any problems. However, I would be interested to see any research that says otherwise.
I really wouldn't worry about this if all it is, is a possibility that a second listing might also get featured.
I can't offer advice on specifics to do with the site itself I'm afraid though. Have you tried reaching them via Twitter, LinkedIn or Facebook?
-Andy
-
Hi Andy
Yes and yes.
According to many resources including many here on Moz, inconsistent and duplicate listings are bad for local SEO.
Inconsistent listings are more serious, but duplicates also have a negative effect (if someone knows better please update me).
So my concern is that this is having a detrimental effect, however small, that I might not be able to fix. I am surprised that one of the biggest directories in the UK is not managed.
Perhaps I can claim both listings by paying, then delete one of them. Has anyone done this before?
-
Ahh now I understand - so they are sending your listings out twice?
Have you checked to make sure that your listing is actually being duplicated on other sites?
Chances are that this wouldn't do anything from any SEO or Google perspective - I'm not actually familiar with that site so can't offer any specific suggestions on how they work.
What is your main concern that is worrying you?
-Andy
-
Hello Andy
Thank you for your response. I am not sure how to interpret your question. The type of listing includes Name, Address, Phone number with the usual info like mail and website. If there is any further criteria for types of listings then I am unfamiliar with it. It isn't a paid listing if that helps.
I thought I had shared the problem. Could you clarify what information you are after?
Here is a link to the directory http://gb.centralindex.com/
I want to get one of two listings removed as it is a duplicate and thus, syndicating a duplicate listing to all the directories that source their information from Central Index.
-
Hi,
What sort of duplicate listing is it? Any chance of sharing the duplication problem?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is a Google Listing Showing Up in a Different Town Than Its Address?
I have a client who runs a dental office on the outskirts of Racine, WI. His address specifically shows up as being in Racine, however, his GMB profile has always showed with the category of "Dentist in Mount Pleasant, WI" displaying below the photos. (Mount Pleasant is the next town over and his office straddles the line between the two towns in Google's overlay map of the town.) Obviously this is frustrating and I'm concerned that his location is hurting his ability to rank in the larger, more populous town of Racine. Have any other SEOs ever encountered this? And if so, how have you approached the issue? Location pages? Mentions of the location more often on the pages? tsLvH2B
Local Listings | | formandfunctionagency1 -
GMB Listing Radius for Areas Served
I know with the google my business listing that if you have someone provides services at a customer home you can include the radius or specific cities. I just came across a listing that seems to have a different way of showing this on the map - https://goo.gl/maps/f1xgEvYnPqF2. Does anyone know how this is possible?
Local Listings | | adlev0 -
Can having a google business listing harm a company selling services globally?
Hi, We are a SAAS platform offering cloud based solution for educators. We had a google business listing in India and recently added one for US as well. Our keywords rank significantly better in India than in US. Is it a good idea to remove these business listing? Also, what could be other factors that impact GEO SEO rankings for a online company like ours?
Local Listings | | WizIQMarketing0 -
Local Pack Ads v. Organic Business Listings
Hey everyone, So I'm noticing lately that Google is showing ads via AdWords for my locations in the local pack. I am fine with that, but unfortunately it is now driving me a little bit insane wondering how much Google really cares about NAP, distance from centroid and or user, links to domain, completed business profile and so on. They will pull an ad into the top of the local pack for my location, yet, my actual organic business listing in some cases will not even show up until I hit the second page of business results. I get that it's Adwords, it's pay-to-play, but from most accounts, the differences in ranking for traditional listings results compared to business results on both desktop and mobile are pretty different. For example, by doing my traditional SEO best practices, I can rank high in traditional listing results even when my business does not show in the local listings. I have done this time and time again. I am able to accept that since we have 100 locations in the US and our lists were an absolute mess before I got here, that some of our NAP across multiple directories and listing sites are not exactly up to snuff which I have been working on. So I guess the thing is, if my location in Google's eyes is not good enough to be shown organically for the user even at the bottom of page of one of business results, why is it good enough to show an ad for my business location for that query as the absolute first result? Again, I know its Ad Words which basically allows you to cut in line like that special pass you can buy at a roller coaster park, but still. Isn't their goal to provide the best possible experience for their user? If they feel something is worth holding back my organic listing from the user, why is it fine with them to show the user that same location with the top possible local pack spot in an ad? I guess this is more of a rant than anything but I wanted to know if anyone else is dealing with this or anyone has any info they have found that could help shed light on this? It kind of just kicked everything I thought about trust, authority, links in order to rank in the local pack organically out the window. Thanks! -Ben
Local Listings | | Davey_Tree0 -
Should I claim a non-local Google business listing?
If I have a business which is non-local, but has one location and is showing up with the address and directions already in the knowledge panel, should I claim the business? Eg: the company manufactures a single product and ships directly to customers all over the world. On the one hand, of course it seems I should claim it and get more control. On the other hand, part of that process is setting a service area and I worry that by doing so I may be making the company seem less relevant outside the service area in Google's eyes.
Local Listings | | PlusROI0 -
Is it ok to use a mobile phone number for business listings?
Hi all
Local Listings | | coolhandluc
I know the use of 0800 numbers and toll-free numbers are a big No when it comes to NAP but what about mobile phone numbers?
Will google penalise the use of a mobile over the use of a land line? Thanks0 -
My Google business show up on map but does not show up on list and local search on Google.com
Hello all, how are you doing ? My Google business show up on map but does not show up on list and local search on Google.com main keyword: nail salon in Sevierville tn nail salon in Sevierville pedicure in Sevierville nail salon in pigeo forge my website : www.sassy-nails.com http://plus.google.com/+Sassy-nails please help me that
Local Listings | | sassynailservice0 -
Are citations the way to go even if there is no Google Places listing
If there are no Google Places / Local listing for a keyword search term, for example... "web design vancouver", do building citations still help in enabling websites to move up the organic rankings?
Local Listings | | Gavo0