Duplicate central index listing
-
Hello Moz community
I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account.
I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent.
Any suggestions would be gratefully received.
-
Re: Duplicate central index listing
I have a duplicate listing in centralindex.com
my url is https://www.royomachinery.com
it shows 6 duplicate/inactive listing.
how to remove all of these please suggest. -
@dhllall do you kwno something about the problem
-
@dhllall thats happens to me too did u fix it?
-
@dhllall Thanks very much for this - we will try that
-
I recently had the same problem (2022) - It appears like their response team has step up - email; support@centralindex.com and they will remove the duplicate/incorrect listing free of charge with a kindly worded email
-
Hi, we are having issues with Central Index, too.
We are an office space agency that is purely focused on helping businesses find flexible workspace - website: [https://www.theofficeproviders.com](link URL) - our profile was set up a few years ago and listed in the correct category.
However, since December 2020, we have been finding our company listed in all sorts of categories ranging from DVD rentals to fabric retailers!
This is occurring in all newspapers that CI propagates to (so around 500 links).
We have contacted CI several times but no response.
We are aware that these are no follow, but I imagine that this miscategorisation could still be causing SEO problems?
Could anyone suggest a fix?
Many thanks
M -
Hello Marc
Unfortunately no. I am surprised that even now all the aforementioned issues persist.
-
Hi Avid-Panda - I have the same issue, and despite my many attempts, cannot get my duplicate entry removed. Did you ever remove your duplicate, and if so, could you please let me know how?
Thanks
Marc -
Ahh I understand now - yes, then this could be bad and I would be trying to find a way to resolve it.
Best of luck with sorting it out
-Andy
-
Ah, I see where you are coming from. I should have been more clear. The two listings are technically inconsistent, as one listing lacks some details of the other (such as the county/state). So the Name, Address and Phone number does not match up.
That said, one listing having incomplete information is unlikely to have the same implications as a listing which has conflicting information. I haven't seen any data to confirm that though, which is why I assume there is some detrimental impact.
I have tried their social media repeatedly but to no avail.
I'm sure they will call me sooner or later trying to sell something, then I can bring it up
Appreciate your input in any case.
-
Inconsistent, yes - this could have a negative effect, but just because a listing appears a second time on the same site, this wouldn't be a negative.
Take Yell.com as an example - you can appear on many pages on there, as you can in many directories, and this has never been shown to cause any problems. However, I would be interested to see any research that says otherwise.
I really wouldn't worry about this if all it is, is a possibility that a second listing might also get featured.
I can't offer advice on specifics to do with the site itself I'm afraid though. Have you tried reaching them via Twitter, LinkedIn or Facebook?
-Andy
-
Hi Andy
Yes and yes.
According to many resources including many here on Moz, inconsistent and duplicate listings are bad for local SEO.
Inconsistent listings are more serious, but duplicates also have a negative effect (if someone knows better please update me).
So my concern is that this is having a detrimental effect, however small, that I might not be able to fix. I am surprised that one of the biggest directories in the UK is not managed.
Perhaps I can claim both listings by paying, then delete one of them. Has anyone done this before?
-
Ahh now I understand - so they are sending your listings out twice?
Have you checked to make sure that your listing is actually being duplicated on other sites?
Chances are that this wouldn't do anything from any SEO or Google perspective - I'm not actually familiar with that site so can't offer any specific suggestions on how they work.
What is your main concern that is worrying you?
-Andy
-
Hello Andy
Thank you for your response. I am not sure how to interpret your question. The type of listing includes Name, Address, Phone number with the usual info like mail and website. If there is any further criteria for types of listings then I am unfamiliar with it. It isn't a paid listing if that helps.
I thought I had shared the problem. Could you clarify what information you are after?
Here is a link to the directory http://gb.centralindex.com/
I want to get one of two listings removed as it is a duplicate and thus, syndicating a duplicate listing to all the directories that source their information from Central Index.
-
Hi,
What sort of duplicate listing is it? Any chance of sharing the duplication problem?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to fix my local buisness listing
Ive checked with the Moz Local and put my company name in. theres two listings showing up Ones verified but is in a slightly wrong format - it says Street Name, Unit Number, Town, Post Code The other ones not verified but correct - its unit number, street name town, post code Will I need to edit the verified one to make it the correct format like it is on companies house and with Royal Mail? Or can I use the none verified version?
Local Listings | | paulfoz16091 -
What is the detail process of google listing?
Could anybody share how google listing will be ? the step by step process for Google business listing
Local Listings | | Tabassum0 -
Community Discussion: Did Your Google Listing Suddenly Disappear?
There is nothing quite so alarming as seeing your business suddenly vanish from the Google local packs/local finder. We got first wind of this when Moz community member CalicoKitty2000 posted that their fishing charter business in Florida had abruptly stopped showing after enjoying historical high local rankings for a very long time. Their company is Sea Leveler Sport Fishing Charters. Their organic rankings were still a-okay, and as I was digging around trying to rule out common problems like guideline violations, malware, penalties, I was lucky enough to come across a totally separate discussion of the same startling phenomenon at Linda Buquet's Local Search Forum. To observe this phenomenon for yourself, look up 'fishing charters cape canaveral'. In the local pack, click the 'more places' link to get to the local finder. Observe what is in the local finder view, including the fact that only one business is located at 505 Glen Cheek Dr. Then, zoom in on the map, and you will see CalicoKitty2000's company, Sea Leveler Sport Fishing Charters, magically reappear in the results. You will ALSO notice that something like 8 other businesses, in addition to Sea Leveler, located at 505 Glen Cheek Dr., are also suddenly present in the local finder at that zoomed-in view. What appears to be happening here is that Google has made a change in which they will only show a single business at a given address within the same category. This is a major, major change that poses a very obvious problem for businesses like legal firms and medical practitioners who share the same building and category. Coworking spaces hosting a variety of same-specialty tech startups also come to mind. Joy Hawkins (one of the smartest Local SEOs I know), posits this in addition to the shared building/shared category factors influencing this change: "I believe Google is A/B testing at the moment which explains the crazy fluctuation we're still seeing daily on trackers like Algoroo" Joy says she's planning to write an article about this soon, so be on the lookout for that if this has affected your business. In the meantime, I have two thoughts: This filter is so unfriendly to so many businesses, I would not be surprised to see it go away. However, it never hurts to create buzz/raise awareness. If you've been affected, you might want to post your example in Google's forum with a plea to Google to treat you more fairly. I would argue that it is NOT creating a good user experience for people seeking a doctor, a chiropractor or a fishing charter in a specific neighborhood to be shown only partial, single results. I know I'd rather know that there are 7-8 choices of fishing charters conveniently located in a building on a marina. After all, if one charter is all booked up for the day, I'd like to know that other companies are there to serve me, wouldn't you? I'd say this apparent filter makes results less relevant than more relevant. I find it particularly weird that our example business, Sea Leveler, is being filtered out given how far ahead of most competitors they are in terms of review count. Wouldn't you want to see the most-reviewed business first? Hopefully, this filter is just a test, but for the sake of damage control in the meantime, this might be a good time to invest in some Adwords to replace your missing rankings (hey, Google, I hope this isn't your diabolical idea behind the change, a-hem!). If you've been affected, please, study your SERPs and share with our community any clues you are seeing. We can all help one another survive Google's curve balls better when we share. I would love to hear of anything you are observing about this, and am particularly interested to know if you are seeing a rotation of businesses ranking at different times of day. For example, if Businesses A, B and C are all at 123 Main Street, is only business A ranking all the time at the non-zoomed level, or at some point in a given day, are B or C being given preferential treatment? Please, share your findings!
Local Listings | | MiriamEllis4 -
Google map listing
Hello Moz Frdz, My website Is Ranking Very Well Overall, also in Google Map Listing too, it is also Verified Listing , But The problem is someone has added My website domain TO there Address with 3 different places Because of That My Customers Not getting Proper Direction to my correct place, They R misleading to other 3 Places Listed By someone else, I Have Also Marked That Places As Permanently close, But Google Has Not accepted, How should I Remove That wrong Locations which Used My website ? Please Please any Expert Help? Thnx in advacne
Local Listings | | falguniiepl10 -
Should I change my listing title or even my domain
I have a domain for a lawn maintenance company. The domain is something like mycompanyyardcare.com Even though this company do yard care most of the business that is trying to attract is Lawn maintenance. The keywords that most people type when they are looking for this service is "lawn care". Should i change my domain to mycompanylawncare.com instead of mycompanyyardcare.com? Other thing, in the listings or links that I'm creating in directories, the company name is Mycompany yard care & snow removal. Should I change to Mycompany lawn care & snow removal?
Local Listings | | Brumas0 -
Deciding whether to list multiple locations
Hey Mozzers, thanks for your awesome help today. I have another related question to local listings. We're currently rebuilding our website and we have multiple physical locations across the UK. Is it beneficial SEO wise for us to display just one address on our contact page or should we list the 5 addresses that we have? I have also been checking out our local listings and it appears that we have inconsistent listings across the 13 sites that Moz local lists in the UK and then across various other directories. How important is it to get these cleaned up? Cheers in advance Leo
Local Listings | | Leo_Woodhead0 -
Yext Power Listings and SEO Question...
Hi, I was wondering if anyone that has used Yext's Power Listings has experienced any negative (or positive) organic SEO results. As you know if you've used Yext, it creates a ton of links from directories. I think they're mainly no-follow links, but wanted to check if anyone has had experience (either good, bad, or neutral) regarding impact on organic results. Thanks.
Local Listings | | mrodriguez14400 -
My Google business show up on map but does not show up on list and local search on Google.com
Hello all, how are you doing ? My Google business show up on map but does not show up on list and local search on Google.com main keyword: nail salon in Sevierville tn nail salon in Sevierville pedicure in Sevierville nail salon in pigeo forge my website : www.sassy-nails.com http://plus.google.com/+Sassy-nails please help me that
Local Listings | | sassynailservice0