Google Site Warnings via Phone?
-
I received a voicemail earlier stating that "there are two issues with your company's current Google listing that we need to discuss with the business owner. it is very important that we talk as soon as possible. press 1 to speak with an agent immediately. press 8 if you have already verified your account information or if you are no longer in business and want to be removed from this list. thank you" that's it. no contact number, no reference to what listing or what type of listing (organic, places, etc.) Checked GWT, GA, and the Gmail - there are no warnings or messages in any of those accounts.
Has anyone else experienced this?
-
Hi Keith,
Google does sometimes make phone calls. See:
http://www.localseoguide.com/hey-seos-if-google-maps-calls-dont-answer/
http://productforums.google.com/forum/#!topic/maps/rXf6l1sXxgo
However, I am convinced that everyone on this thread is right and you were called by a marketing company. I've received calls like that, myself, in which the caller has gone out of the way to erroneously suggest that they are somehow connected to Google. When pinned down with the direct question, "You work for Google?", they have hung up the phone on me!
You were smart to ask about this, Keith.
-
It definitely sounded suspicious and thought it was a scam myself. Glad to see that others agree.
-
I would stay well clear of any company that resorts to those kind of tactics. Sounds more likely to be one of those scams than an SEO company.
-
Yeah that's definitely a sales call.
-
Sounds like it was a cold calling SEO company to me. Saying something is wrong with your site is one of the tricks they use to get your attention. I would not worry about it if I were you. You can also Google the number they called from and see who it belongs to most likely.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using Google Reviews for non local business
Hi All, We are deciding on what site is best to capture reviews from customers and I'm just not sure what is the ideal option. We are a SaaS business with multiple offices in different locations but the specific geographies are not really relevant to our customers. Is it worth focusing on google reviews so that when our brand is searched there are plenty of nice shiny stars (plus maybe they can be added into adwords adverts as well...). Search volume for the keywords we don't yet rank for are not massive although still important. Alternatively should we be thinking about something like G2Crowd. None of our competitors are doing anything so there's no real need to our muscle them on a review website and I don't think our end user will visit these sites before buying but we would point to them and say 'hey, look at all these great reviews'. Finally I searched my old company recently who and just under news results were facebook reviews. Maybe that's another option. All advice welcome. All advice appreciated.
Industry News | | jafayeh1 -
What's an example of an SEO firm's site that lists their SEO packages excellently
Hello, I'd like to make a packages page on the site I'm still building bobweikelseo.com What's an example of a firm or SEO that lists their packages in a way that is appealing, useful, and all around excellent? I'm thinking of having a first package for analysis at $440, a second package for analysis and on-site SEO for $880, and a third package for analysis, on-site SEO, and link building for $2000-$4000/month depending on how fast they want the link building to go. Looking for some input on how to create a packages page, if my prices are appropriate (I want to be affordable), and an example of a website that does an excellent job at presenting their packages.
Industry News | | BobGW0 -
Is Google Making Life Harder For Aggregators?
Theres been a bunch of updates recently which have hurt aggregators: Reducing the number of search results to 7 for branded search queries The DMCA update which penalises those with trademark related takedown requests against them. At least 2 'domain diversity' updates, the most recent last week, which seeks to reduce the ability of sites to dominate SERPS e.g. a site which may have 2 search results on page 1 now may have 1. Plus Its commonly believed that Google favours big brands over smaller brands e.g. Marriott over examplehotelaggregator.com. Is this a deliberate ploy against aggregators in favour of brands i.e. does Google believe a brand site is a better search result than an aggregator? A brand site returned above an aggregator for a branded term may be seen by Google as a better fit, a better search result that should be higher. But is that true? Consumers like to see unbiased reviews and lowest prices and that isnt always available at the brand site. Thoughts please.
Industry News | | AndyMacLean0 -
Chrome blocked sites used by Googles Panda update
Google's Panda update said it used Chrome users blocked sites lists as a benchmark for what they now term poor quality content. They said the Panda update effectively took about 85% of them out of the search results. This got me thinking, it would be very nice to discover what are the exact sites they don't like. Does anyone know if there is an archive of what these sites might be? Or if none exists, maybe if people could share their Chrome blocked sites on here we might get an idea?
Industry News | | SpecialCase0 -
Why has my places ranking dropped off google?
I've recently worked for a company who up untill 3 weeks ago have shown up in the google places ranked at number 1 for the following key phrases. First Aid Training in Cornwall
Industry News | | it-ok
First Aid Courses in Cornwall
Health and Safety Training in Cornwall as well as several more... However over the past 3 weeks they have gradually dropped out of the places listing all together, and I'm struggling to understand why this might be. Yesterday I released a new website for them which has had a lot more SEO input in to the site, is this likely to have an affect on the places ranking? the website is www.insafehandstraining.com Any answers would be very appreciated.0 -
Anyone know how to get into Google Advisor search?
Looking for information on how to get into Google Advisor (https://www.google.com/advisor/home). Google is rolling out their own meta search engines in select categories right now - finance and hotels to start - but i cant find any documentation, help or data on how to get yourself in that feed/search. Anyone have experience in with this yet?
Industry News | | rhutchings0 -
How do you value a site that generates no income before it's sold?
Hi, I'm currently creating a number of sites which target the wedding market. Each site is localized and specific to a niche within the wedding market. The intention is to create the site, rank it in the top position of Google and then sell it to a local business within that niche and area. The problem that i am having is that I don't know how to place a value on each site. I have factors taken from Google (using Market Samurai) so I know the broad and phrase match traffic details as well as the Google PPC average prices. My initial thought was to use the Google PPC price and multiply that by the number of organic visitors the site would receive if it was ranked #1 on Google. I appreciate that the PPC figures may be higher than what an advertiser would actually pay per click so I conservatively halved the Google PPC figure given in Market Samurai. Is this a good way of valuing the site or do I need to look at the value per customer to the business that I am trying to sell the site to and work from a conversion factor based on the number of visitors that the site would receive. If the site received 500 visitors per month and 5% of those became customers multiplied by the average profit per customer - that would give a monthly value of the website. I am very unsure as to what the best approach is here and look forward to hearing any advice and ideas from fellow members. Thanks, Michael
Industry News | | XSMedia0