Getting reviews to stick on Yelp & Google
-
Do you have any tricks to getting reviews to stick on yelp?
Whenever we ask out customers to review us on there their reviews end up getting "detected" as fakes.
I have tried it out myself, and the only way i've gotten them to stick is making several reviews of various different local businesses with average ratings and then dropping one in for the client with a better rating.
Perhaps this is a little on the blackhat/greyhat side of things. But if our customers are legitimatly trying to review us and it doesn't stick, i don't feel all that bad taking this route, the only real problem is time consumed.
What about google? has anyone had any luck gaining more reviews for their client on google?
-
I have an account on Yelp with 19 real reviews. The only one that displays is a one star bad review. All the rest of the 18 are five stars and they hide them as "filtered". This is a sham company. There has to be a solution to this.........
-
That's a tough one. As you probably know Google changes the rules constantly. It seems to me that whether or not reviews show up has mostly to do with whether or not Google has crawled the page where the review is and updated it's index to include the info. It usually takes a few weeks from when the review is posted.
As far as ability to choose, sure they could, but they don't. Google like to make algorithmic changes rather than individual moderation, which does make sense given the volume of data they are working with.
-
Hi Ben,
How about getting reviews that google takes from insiderpages.com or yahoo local, for example, and having them show up at all? Does google have the ability to choose which reviews it draws from these sites and to place on Google Places pages?
-
No stars, but they do improve your local seo rankings. A few of my clients have had personal visits from Google local reps who have been able to get reviews re-posted. With Yelp, the user usually has to write more than one review to avoid deletion.
-
Thanks! that was very helpful!
Have you had any luck getting reviews to stick with google and yelp though? I noticed that the only reviews that translate to actual stars on google are google user's reviews. Are you noticing stars apearing from homestars.com and canpages.ca?
Also, i have seen some n49.ca reviews stick btw.
-
These sites are getting reviews indexed by Google for canada local businessess
-
which site? google or yelp? and where? got an example?
-
Personally I haven't experienced this deleted reviews situations. I'm seeing plenty of fake reviews.
-
That seems to be an american only site. doesn't really solve my problem, as i am in canada.
Also, it seems that the only reviews that show stars next to the number of reviews are google reviews.
I'm open to hearing other peoples opinions on the matter.
-
There's really no way around it. Google/Yelp have decided that unless a user is active over a period of time and reviewing several different businesses, the person must be a fake. They can't tell the difference and commonly delete reviews. Many of my local business clients have had legitimate reviews deleted. I've been recommending insiderpages.com since it is easier to get the reviews to stick and they still get indexed by Google.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Merging Google+ with Google Local
Greetings Mozzers, I'm having a tough time merging my Google+ page with my Google Local page and wanted to see if anyone could give me some additional information/advice for progressing on this. Google+ Profile: https://plus.google.com/112342618763108384372/about?hl=en Google Local: https://plus.google.com/104995472630988321277/about?gl=us&hl=en Both of them have been verified and "managed" via postcards, however the Local one never seems to get "managed". I look forward to hearing back on any guidance/advice. Much appreciated,
Image & Video Optimization | | MonsterWeb28
Ryan0 -
Google+ Local Reviews
Hi everyone, Is it against Google+ Local's guidelines to request one's customers to post reviews on their page? For example, asking my customers on my email list, or through Facebook if they can leave a review on the G+ Local page? Thanks
Image & Video Optimization | | FernwoodFitness0 -
Google Places "Pending" out of options
I used to enjoy the first place position for google places/local, and 30 reviews in the old pre-google local. I am a painting contractor in Seattle. Then in April 2012 I moved my shop six miles to a new location. My reviews were dropped and places moved to "pending" when I changed my address. I am now in my 8th month pending approval for my google places page: Seattle House painting local page I have drilled down and exhausted every resource; including verification, having all my citations exactly in a row. All my review sites like Yelp and angie's list are address/info accurate. I used Yext to check all my local citations. I am set to do not show my address as Google indicates is best practice. There is nothing I have missed...but I am still "pending". Do I need to hire a David Mihm? I am very frustrated seeing one competitor using multiple addresses and having two listings. Any help or insight greatly appreciated. shearer_painting_places_.png
Image & Video Optimization | | johnshearer0 -
Does google places mind listing cities on the home page
Hello, A site in our industry is listing a bunch of cities on their home page and ranking for them. Like "Our dog training facility provides services to dogs in city1,city2,city3,city4,city5,city6 state" where the cities and states are relatively in their area. It's working organically, will this confuse google places? Thanks!
Image & Video Optimization | | BobGW0 -
Google Places Account Suspended
Hi- I was recently forced to migrate my Google account. After going through the process my Google Places profiles associated with this email was suspended. I've read the quality guidelines and I'm pretty certain that my account was suspended because: --
Image & Video Optimization | | lhc67
Account Email Address: Use a shared business email account, if multiple users will be updating your business listing. If possible, use an email account under your business domain. For example, if your business website is www.google.com, a matching email address would be you@google.com. There seems to be no way to change the email address associated with a Places account. I've pretty much resolved to obtaining emails at the business domain and setting the profiles up again from scratch. Before I do this does anyone have any other ideas? I've posted the question at Google webmaster forums and have only found other similar unanswered questions. Any help would be appreciated. Thank you! LHC0 -
What impact will Google removing 3rd party citations from listings have on citations being ranking factors?
So now that Google are going to remove 3rd party citations from listings, will they still carry the same weight for local rankings or will this be reduced? If so, how much and when?
Image & Video Optimization | | SteveOllington0 -
Google Places - Under Review
Working with a new company. In the Google places listing they have two listings...obvious duplications created under the same account. Both show as "Under Review" and have been for months. SHould I try and delete one listing (tried...has not worked so far), delete both and start over? This is one of several franchises in the same area with similar names and similar issues, as well as older companies that bought the franchise and still show in Google Places with old phone number and address. Any help appreciated.
Image & Video Optimization | | AgileInt0