Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Getting reviews to stick on Yelp & Google
-
Do you have any tricks to getting reviews to stick on yelp?
Whenever we ask out customers to review us on there their reviews end up getting "detected" as fakes.
I have tried it out myself, and the only way i've gotten them to stick is making several reviews of various different local businesses with average ratings and then dropping one in for the client with a better rating.
Perhaps this is a little on the blackhat/greyhat side of things. But if our customers are legitimatly trying to review us and it doesn't stick, i don't feel all that bad taking this route, the only real problem is time consumed.
What about google? has anyone had any luck gaining more reviews for their client on google?
-
I have an account on Yelp with 19 real reviews. The only one that displays is a one star bad review. All the rest of the 18 are five stars and they hide them as "filtered". This is a sham company. There has to be a solution to this.........
-
That's a tough one. As you probably know Google changes the rules constantly. It seems to me that whether or not reviews show up has mostly to do with whether or not Google has crawled the page where the review is and updated it's index to include the info. It usually takes a few weeks from when the review is posted.
As far as ability to choose, sure they could, but they don't. Google like to make algorithmic changes rather than individual moderation, which does make sense given the volume of data they are working with.
-
Hi Ben,
How about getting reviews that google takes from insiderpages.com or yahoo local, for example, and having them show up at all? Does google have the ability to choose which reviews it draws from these sites and to place on Google Places pages?
-
No stars, but they do improve your local seo rankings. A few of my clients have had personal visits from Google local reps who have been able to get reviews re-posted. With Yelp, the user usually has to write more than one review to avoid deletion.
-
Thanks! that was very helpful!
Have you had any luck getting reviews to stick with google and yelp though? I noticed that the only reviews that translate to actual stars on google are google user's reviews. Are you noticing stars apearing from homestars.com and canpages.ca?
Also, i have seen some n49.ca reviews stick btw.
-
These sites are getting reviews indexed by Google for canada local businessess
-
which site? google or yelp? and where? got an example?
-
Personally I haven't experienced this deleted reviews situations. I'm seeing plenty of fake reviews.
-
That seems to be an american only site. doesn't really solve my problem, as i am in canada.
Also, it seems that the only reviews that show stars next to the number of reviews are google reviews.
I'm open to hearing other peoples opinions on the matter.
-
There's really no way around it. Google/Yelp have decided that unless a user is active over a period of time and reviewing several different businesses, the person must be a fake. They can't tell the difference and commonly delete reviews. Many of my local business clients have had legitimate reviews deleted. I've been recommending insiderpages.com since it is easier to get the reviews to stick and they still get indexed by Google.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to Merge or Add YouTube account to Google Account
Hello Everyone. We have a YouTube account that has been around for many years. We also have a separate google account that we use for webmaster/analytics/adwords/mybusiness etc... We just noticed that our YouTube account is not linked to this same account that the rest of our business uses for all other Google services. Is there any way to add our existing YouTube account to our existing Google Account? We don't want to re-upload everything onto a new channel as we'd like to preserve the age of the videos plus the views and comments. Anyone know how to accomplish what I have in mind? Thanks in advance!
Image & Video Optimization | | Prime850 -
Google images not showing on SERP
Hi, I recently noticed that after a specific name search, Google images on the 'Web' SERP are no longer showing up. About a month ago, there were atleast 4-5 headshots of this particular person showing up whenever his name was searched. Now no images are showing, just the ten organic links and two links from adwords campaign we have going. The images are still optimized and some are even from editorial sites. Does anyone know what may have caused the images to disappear and what we can do to bring them back to the main SERP? (Not sure if it matters but we are in Canada) Thanks
Image & Video Optimization | | Lorne_Marr0 -
My wistia videos are not being index by Google. Does anyone know what can be happening?
I have the wistia site map on my robots.txt file and I also manually submit the site map to google. It shows that my videos were submitted successfully but they are not being indexed. Thanks
Image & Video Optimization | | bedbugsupply0 -
Using Amazon Product Reviews on my Website
Does anyone know if I can use Amazon Reviews for products that I put on Amazon? I "own" the listing on Amazon because we are the exclusive manufacturers of this product so the review is only referring to products that were sold through our company. Thanks,
Image & Video Optimization | | EcomLkwd0 -
How can I get around creating multiple Gmail accounts with the same phone number?
You know how, when you setup a Gmail account, Google asks you for a phone number to verify the account? I've run into a problem where Google is not letting me create anymore accounts with the same phone number. I set up an account for every new client we take on so that we have complete control of the inbox for verification purposes. Is there a way to get around this verification issue? We tried an app called Burner Phone but found out Google won't call the number because it's not supported by any major providers (e.g. Verizon, AT&T, etc.). Any suggestions? Thanks for your help!
Image & Video Optimization | | copyjack0 -
Reasons for store not showing up on Google?
Hi my client has a store which is not showing up on Google search results. E.g. if you looked up store name and store location on Google, all the stores in that particular city show up except one. Also even if you click the: More results near CITY, and State the stores listing still doesn't show up. So for some reason Google has excluded the store from Google search. But if you go to Google Maps directly, and type in the same keyword "STORE NAME CITY" the store is displayed and there. Does anyone know any reason why the store has been excluded from Google search results, but is listed successfully on Google Maps.
Image & Video Optimization | | MBASydney0 -
Google Places - Shared Office Space
Howdy, A client of mine has a shared office space, where several other businesses share the exact same address, including the same suite number. I realize that this is likely one of the biggest issues holding them back in local/blended search results in their market, which is a very competitive one. (They do have a completely unique local phone number.) They have tons of citations -- way more citations than anyone else at the same address -- so they are definitely the most visible. They are ranking pretty well -- top of page two in organic results (overall top 10 organic if you exclude the places results) and top of page 3 in places results for some select local search terms. But obviously top of page one as a blended result is where we want to be. They have a lot of great content, a lot of quality links and citations. Out of all the competitors ranking ahead of them, a few do indeed deserve to be there, but most do not -- i.e. they have lower DA, PA, worse links, fewer links, no content / shit content compared to my client, and some even have incomplete Google profiles. I really think this could be the sole issue holding my client back from appearing in blended results on page one. What should we do? If I convince them to change their address, we'll have to update thousands of citations, many of which we don't have access to. In reality, we would be able to update some, but not all citations. This also could cause a short term rankings decline, and/or Google Places limbo for who knows how long! Is it possible to overcome this problem if they keep the same address? In a less competitive market I would think it's quite possible, but I'm not so sure in this case. Any advice would be greatly appreciated. Thanks!!
Image & Video Optimization | | djreich
David0 -
Links from Google Books
Hi Interested in your views on this and any references to research on the subject Using Google Books recently I have discovered multiple citations of a web site I produced years ago in a whole load of publication. Really quite touching to find these 10 years afterwards I imagine that this must have a positive effect on search engine listings for this site. The site has really good listings still. Has any research or any announcement been made by Google about this. Pushing this a bit further ; An advertising hoarding has a web site address http:// ... would Google StreetView pick this up and could it be used as a signal too ? Neil PS No I don't sell adversing hoardings 😉
Image & Video Optimization | | NeilInFrance0