Receiving incapsula error codes when trying to respond to questions
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I have been receiving multiple error codes from incapsula when trying to edit answers or add an additional answer.
I want to save the code I have seen is 112 or 12 I will take a screenshot the next time I see it.
However, it has happened to me quite a few times and I have to refresh my browser every time I choose to post, edit basically do anything on the site.
Using both Safari, Chrome and Firefox have yielded the same results.
Tom
PS I have tried to replicate the results when posting this no luck.
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Will do thanks Keri
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Hi! If this happens again, please take a screenshot, and send a note to help@moz.com. Include in text in the email the incident number (it'll be 10-20 digits) too. From there, we'll be able to look up what is happening. Thanks!
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Clearing browser cache from beginning of time on chrome has made a huge difference in the speed as well as the ability to simply click edit and actually edit.
Because I rarely use Firefox I did not anticipate having the same issue however this seems to be the fix to the problem.
Thank you,
Tom
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