SERP Overlay Issue in Firefox
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My SERP overlay in Firefox has stopped working, all other features of the Mozbar seem to be working fine, so wondering if I am missing something obvious?
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I'm having the same issue. Suddenly all the SERP overlays are missing in search results in Firefox. I cleared cache, History and logins...still didn't fix it. Also I restarted the browser. Chrome is difficult to develop in, so it is not my long term choice. Any idea when this might be fixed?
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Hi There,
We are really sorry to hear that you are experiencing this issue and sadly recourse may be a bit limited. In order to update Mozbar we needed to submit the updates to the Mozilla team for review. The Mozilla team has delayed these update by a fairly significant margin, so unless it can be resolved by some cursory trouble shooting such as clearing your cache and cookies, then your best bet may be to switch to chrome.
We know that for many users chrome is not an option though it may be your best recourse at the moment. Hopefully clearing your cache and cookies will be able to resolve the issue though so if you have any questions for me please let me know.
I wish you a fantastic day!
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