Why are accuracy scores in the dashboard different than in the individual listing?
-
How come when I search for my location in the Moz Local dashboard, it shows me the Score and the Accuracy, but then when I click into the individual location and the accuracy score is much lower? Which one is the source of truth, and is the best to report to clients? I don't want to report on inflated numbers.
-
Hi there! Kristina from Moz's Help Team here.
I can completely understand where your confusion comes from around these different figures you're seeing! Hopefully I can help explain the discrepancies here.
The score within your listing report is representative of what our system observes at this exact moment. So, it is a snapshot in time of how your listing distribution looks. This means that if, for example, one of our partners had an API outage at the time which caused them to be unable to report your listing's status to us, then that listing would appear as blank within your listing report and be reflected as such in the snapshot score.
However, issues like the one that I described above are completely temporary and do not impact your actual listings on those sites. So, we also include a "golden" score on your dashboard which is calculated with the best status we've observed from each aggregator over a longer timeframe. This score is intended to give you a more normalized impression of your listing score which is not impacted by unimportant volatilities.
I would say that both are useful in their own context, but you're absolutely right that it's not especially clear. As usual, you can always contact our team with any questions about the tools by emailing help@moz.com, but please do let me know if I can help further.
Thanks so much!
-Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Suspended Google my Business listing - Moz local created a new one - best way forward?
I had a suspended Google my Business listing and Moz local automatically created a new one because I had synced GMB with Moz and selected the option to push data there from Moz Local. The new GMB listing is verified and I dont know why the previous one was suspended. What's the best way forward? Should Ijust delete the suspended listing and edit this new one, or I should still submit the reinstatement request for the suspended one? Many thanks
Moz Local | | ElaineDesignLobby0 -
Cant Do Add Listings to Moz Local
Everytime i use Moz Local add listing, it always says i have exceeded my rate limit. i really dont know whats that all about. c2tB-B_PYp4kIzawwr9LGS5keiwvUMhZzaTtEhj2gdPisi90NH38HGgt7yZcmn6AweRi42uAgFusOag=w1896-h815-rw
Moz Local | | sm18100 -
Local Listing is Paused
One of my local listings is paused and I don't know how to activate it. It says "Listing not found on Google or Facebook" but I have it linked. What do I do now?
Moz Local | | KevnJr0 -
Does purchasing a Moz Local listing allow you to report old incorrect addresses?
I know this is pretty basic, but I've had trouble finding a way to report old, incorrect addresses. It almost seems like they want you to purchase a second listing to claim that one. Any help would be much appreciated. Thanks, Tom
Moz Local | | TomBristol0 -
Uploading CSV for MOZ Local: The CSV you uploaded contains no listings.
I keep getting this error message. I'm not sure if I'm doing something wrong, or what. Basically, I have filled in all the information, and not edited the parts where I have no information to populate. Gives the error: The CSV you uploaded contains no listings. Thanks.
Moz Local | | Sirian0 -
Moz Local not recognizing my CSV Listing File After Multiple Attempts
I'm trying to get Moz local to recognize my csv file, and its not seeming to do so. I've tried using Google Spreadsheets, OpenOffice Calc, and have even used a Moz Local generator in Google Docs. I've tried this a dozen times now, and none of them seem to work, and leave me with the error -- We did not recognize the file type you uploaded. Please make sure the file you upload is in CSV (Comma Delimited) format. You may need to re-save or export the spreadsheet as a CSV. Please note that the column headers are required, and must not be changed. Feel free to use our template to fill out your listing info.
Moz Local | | ZSuttonPhoto10 -
How does the "Update Listing" in the InComplete section of Moz Local work?
I know it takes you to the listing site. Do you then have to create an account and claim the listing and then update it there? Does claiming the listing lose the connection with Moz Local? I've been spending a lot of time claiming listings and wondering if that's correct or not. Thanks Dana
Moz Local | | LHWH0 -
Moz Local - any way to claim Best of the Web listing?
Moz Local put up a basic listing for us on Best of the Web, but I'd like to claim the listing as well, so that I can edit it through my account. Is this at all possible?
Moz Local | | MyOwnSEO0