Moz Crawler failing with https redirect?
-
Is there a way to get the Moz Crawl Test to work with HTTPS?
I just got back this error:
902 : Network errors prevented crawler from contacting server for page.
Site is set up with a standard 301 to redirect http to https - or at least I certainly hope it is!
Rex Swain's HTTP Header Checker took shows a standard 301.
Anyone else experiencing this error?
btw - this is both a specific question and an opportunity for open discussion...
Thanks!
-
Hi there - Kristina from Moz's Help Team here.
Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.
http://screencast.com/t/dB2C3eVJ7gN
I found this thread in our Community Q&A forum with lots of other users running into the same problem, so it's definitely something we're aware of and working to address: https://moz.com/community/q/804-https-ssl-error
The good news is that a recent update has been made, and we're ready to accept beta SNI customers to test it out. Please see the article here that explains this further: https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni and if you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1
I apologize for the inconvenience in the meantime, but hopefully we'll have it fixed soon! Let me know if there's anything else I can do to help!
-
Hi There,
It seems that your server is blocking the Moz crawler as an activity that it doesn't recognize.
You should contact your hosting provider to get a solution. You can read a similar answer here
https://moz.com/community/q/error-code-902-for-crawl-diagnostics
I hope this helps, please feel free to ask further questions.
Regards,
Vijay
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Link Explorer for Google Data Studio
I want to put Moz's link explorer into my data studio report. (Including Domain Authority, Linking Domains, Inbound Links, and Ranking Keywords). How can I do this?
Feature Requests | | Kaili0 -
Can I connect my moz crawl to datastudio to list 404s in a table
Hello I currently export 404s and other 'critical' issues to a google sheet and publish them in a monthly report in data studio Is there a way to automate this process so that my monthly report is automatically populated with critical issues
Feature Requests | | Andrew-SEO0 -
Moz Keyword Explorer - Explore by Folder
When using Moz Keyword Explorer to search for my ranking keywords is there any way to see the ranking keywords for a directory or folder on a site? For example: if a blog is located at a subdomain, I can see all the ranking keywords for the blog by selecting subdomain and searching for https://blog.example.com. However, I would like to be able to search for all of a blog's ranking keywords if the blog URL is something like https://example.com/blog/ instead. If this is not feature, can I request its addition? Thank you!
Feature Requests | | LEAP_US_Marketing1 -
Including "Volume" on the Tracked Keywords Overview Page in Moz Pro
I've searched Q&A but I did not see where this question has been asked before, so hopefully I'm not repeating a question that has already been asked (and answered). For the past couple of years I have been using Conductor Searchlight as our SEO toolset, however recently I have made the decision to switch to Moz Pro. My question is regarding the Tracked Keywords Overview Page. In the current display, the Overview Page shows Keyword, Location, Universal Results, Rank, URL and Optimize. Has there every been any consideration to also include Volume? One of the nice features of CS Keyword Overview page was that I was able to view the rank of all my keywords, and the volume of each, at the same time. We currently track 275 keywords. Some keywords are obviously more important than others. The CS Overview Page allowed me to quickly scan through the list of keywords, see the ones that were within striking distance of page one (by rank), and since I could also see the volume at the same time, it also allowed me to prioritize which keyword to focus on. If two keywords were both ranked "11", but one had triple of volume of the other, it makes sense to focus on the one with the greater volume. From Moz's Tracked Keywords Overview Page I can drill down and get the "Volume" information that I'm looking for (and lots of other really good information), but I have to do it for each individual keyword. Moz Pro is a great SEO tool and the information available is amazing. The switch from CS has been an easy one, but CS did have some features that I liked, and being able to see both rank and volume on the Overview Page was one them. Any information, suggestions, or work-arounds regarding my question is appreciated. Regards Scott
Feature Requests | | WScottDuncan0 -
Will the Moz Keyword Explorer Tool (which I LOVE BTW) some day allow you to see search result figures broken down by location?
I know this is a long shot, but are there plans to eventually filter keyword volumes by location like the Google AdWords tool does today? Or is that never going to happen? Assuming not, are there other recommended avenues for teasing out keyword volumes of a local vicinity? I work for a health system, so nearly all of our customers are local. So I always feel like I have to guess on words like "urgent care" since obviously I'm not trying to rank nationally, but often people do not use a geo modifier term when searching.
Feature Requests | | Patrick_at_Nebraska_Medicine0 -
Can Moz Reports Data be exported in Excel
Hi there, The moz reports are exported into PDF at the moment. Is there a way to export the data into excel? Thanks
Feature Requests | | Jacky.Bizcover0 -
Can I add more then 3 competitors do my SEO moz pro account?
I have a client who will need more then the three competitors tracked(possibly up to 10) is there any way to do this with one campaign or will i need to start multiple campaigns to achieve this?
Feature Requests | | BBI_Brandboost8
