"New" issues not previously found being shown?
-
I'm not sure what logic Moz is using for its reporting of Site Crawl issues, but it appears to be pretty flawed (unless I'm missing something, which is possible).
I've got a client site that has been in Moz for about 6 months now. Every time the crawler runs, the same number of pages are reported as having been crawled. However I'm consistently getting "New Issues" reported that should have been reported during previous crawls.
Example: A redirect chain was reported several month ago. The referring URL was the homepage of the website, and we tracked it down to an old link in the header. This was fixed, marked as resolved, and the issue was not shown on the next crawl. Several weeks later, the same issue was reported for a different page on the website - a page which has existed since 2014 and was already crawled many times. Again, we fixed. Fast-forward to the report that just ran on 12/1 and we have the same issue reported, for a different page, which has also existed for years and has been previously crawled.
It's very hard to explain to a client "this item you are seeing has been resolved", only to have it continually crop back up in future reports. Note this is not limited to redirect chains - that's just an example. I'm seeing this for other items such as missing canonicals, duplicate titles, etc.
-
Well, you can't 100% rely on third-party tools anyways they might miss it sometimes especially Moz, they are still rookie in this. The other day, I got an email from Moz saying that we couldn't crawl one of your site "Warning" Red alert etc, Robots.txt isn't there. I doubled check it manually everything was smooth and then I made Moz re-crawl the site to check if everything is okay so yes it was.
Moz needs to work hard to improve their tool and it's function it doesn't give you the proff look and feel.
-
So the community is aware, I wrote into Moz for clarification on this and the response was:
Unfortunately it would not be possible to retroactively investigate why we were not previously picking up on these issues as I can only see your site as it is now.
So....either Moz software has a bug, or is not actually crawling sites in their entirety as they say they are. It's one or the other...
-
Thanks Meghan; I've sent an email in with 3 examples from 3 different campaigns.
-
Hi there!
Thanks so much for the great question! We'd be more than happy to look into this for you. Can you send an email on over to help@moz.com with the Campaign you're working with and some specific examples of the new issues you're seeing? That way we can dig into this and see what's going on.
Looking forward to hearing from you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Keyword Explorer - root domain (NEW): Domains outside US & Canada - no or no meaningful results
Basically I really like and would love to use the new root domain feature in the Keyword Explorer in my daily work. I usually deal with small to medium sized sites in Switzerland. Looking these up unfortunately it either gives me back nonsense (i.e. keywords that merely have nothing to do with the site; sites are very well keyword optimized) or no data ("There are no results for your search") at all. Is this going to change in the future (...honestly) or its simply due to the fact that MOZ focuses primarily on US & Canada and maybe huge sites in Europe? Thanks for your input. Cheers, Cesare
Moz Bar | | Cesare.Marchetti0 -
Meta Robots "Index, Follow"
In my MozBar under "General Attributes" it says "index, follow" next to Meta Roberts for one of our client's websites. I've never seen "index, follow" before. I've seen it say "not found." What does index, follow mean and is that a bad thing? I know the reason should be obvious but this site has had a lot of problems and I'm wondering if this is related.
Moz Bar | | SEOhughesm1 -
I started my first campaign a week ago and a day... should it be updating automatically on a weekly basis or do i have to start new campaigns every week?
should it be updating automatically on a weekly basis or do i have to start new campaigns every week?
Moz Bar | | joerios0 -
Meta Description issue
Hi Guys, I'm going through my campaign report and i seem to have an excessive amount of missing Meta descriptions. How ever when i check the backend the descriptions seem to be present http://www.health2000.co.nz/shop/allergies/lung-zone/p5152/c55 Can any one explain to me why this is occurring?
Moz Bar | | Hardley1110 -
How do I find #of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about"
Hi, I am a new user at Moz.com and looking for finding below information for a list of blogs. "#of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about" for a list of blogs URLs? Please response Which tools I should use and how to use tools? -Muhammad
Moz Bar | | mmhossain4580 -
Rel Can notice issue on my SEOMoz reporting
Need some help understanding this report... I have 17 notices for Rel Can on my campaign. Then, it lists all the links. But what is this report actually telling me? Is it telling me that Rel Can's are listed on these pages? The are all blog posts...our blog was redirected when the site was recently rebuilt. I just need to understand what the report is really telling me to do/not do. Or is it ok to ignore this "notice"?
Moz Bar | | cschwartzel0 -
Moz Rank Tracker doesn't work with "PHRASE" Keywords!?
Hello, If at http://ranktracker.moz.com trying to track phrase KW - the system wont accept it. But adding [EXACT] match with [] - works well. Have I missed something? Cheers.
Moz Bar | | SEOisSEO0