Payment issue
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Payment Issue in Subscription Upgrade
Hi, I’m trying to upgrade from the Starter to the Standard plan, but I keep encountering an error: "Failed to send subscription update to Stripe." Could you please assist me in making the switch?
Product Support | | Devesh_Chauhan0 -
Meta Refresh Issues
Hi, Can you give me more insight to what might be causing a Meta Refresh? I’m seeing this is where most of my redirect issues are coming from, but I’m not sure how to go about fixing them. Thanks!
Product Support | | VanessaBurton18f0 -
Moz having a few issues with their site?
I've seemed to have a load of issues as of late. Just small graphical things but still enough to make me concerned. 1. https://moz.com/community/users/4207879 being noindex (however it seems to other users an external tools work) (image proof: https://i.gyazo.com/2e77c94ffd068718e9e149e8afef1e44.png ) 2. No mozpoints: https://gyazo.com/9e0777af3ebbdb6ad58a395bafe28a52 3. I'm a staff member? https://i.gyazo.com/5d7b156c13fa1d0bb6c2e0af3467423f.png 4. Trying to respond when logged out: https://i.gyazo.com/9f5fe8efd372920391a9a54178561e0b.png (not really a bug, however could be a better experience) These have all been sent via support, just wondered if it was just me having issues? Seems i'm staff on this one too: https://i.gyazo.com/6f1bc6372180f4f9f1cb1c7d6f6d941c.png
Product Support | | ThomasHarvey0 -
Moz Local support -- please address our dashboard issues.
We are experiencing issues with two client locations for Hillcrest. Hillcrest Home Care and Hillcrest Hospice Care. The Hospice Care location is displaying as Home Care, and one of the duplicate Home Cares is saying it is paused. This might be due to the fact that Google flagged Hospice Care as a duplicate of Home Care, because they are at the same address but have different suite numbers. Please help ASAP. Thanks.
Product Support | | LM360_Digital0 -
Subscription payment issue
Hello, Moz community. I have a big problem, today by accident i suppose i was charged 149$ for the Moz Pro subscription plan, but i have already earlier today canceled my subscription plan.
Product Support | | Gigito
Now Moz is a great seo based application, but i was only testing the field and do not need those kind of services and plus living in a third world country 149$ would literally mess my whole month. Is there anyway the payment to be reversed, the transfer is still in the waiting and the payment has not been completed. Waiting for response, 10x0 -
Duplicated content issue?
Hi, Moz tools tell me that I have approx. 15xx Pages with High Priority Issues [Duplicate Page Content] going thru the details here are the majority: many products no longer exist and visitor redirected (404) to a same not found page. duplicated content with url appended with utm_source/utm_medium/utm_campaign GA tracking paras. On those page there are already canonical tags plus I've configed those parameters in Google Webmaster "URL Parameters" how much of these warning could compromise the seo proformance or provided that there have been dealt with should I just ignore these warning?
Product Support | | LauraHT0 -
MozAnalytics issue
Crawl Issues Report for Muslim Academy (muslim-academy.com) Generated at Sun Oct 13 07:38:53 +00:00 2013 What is it?
Product Support | | csfarnsworth
I am trying to download the CSV file of 404 errors but after download it gives this error.Can anyone guide me how to do it or its moz issue?0