SEOmoz toolbar log in chrome wonky!
-
In Chrome, I'll start off not logged in to the toolbar.
- I'll click log in which forwards me to the SEOmoz login page.
- I'll login.
- Sometimes the toolbar will reflect this login and the metrics will poplulate in the PA and DA, other times it won't.
- If I navigate to another page within the same tab, it may show metrics still, but it is also just as likely to show that I'm not logged in.
- If I open a new tab, the toolbar will show that I'm not logged in. I click the log in again but when directed to SEOmoz, it'll show that I'm already logged in.
I haven't been able to pinpoint exactly when it'll work and when it won't. Seems a bit random, so am wondering if anyone else has experienced this issue and has been able to solve this logged in / not logged in problem.
As a note, anytime I navigate back to the SEOmoz site, whether by opening a new tab or a new window, the SEOmoz site does show I'm logged in, while the toolbar shows I'm not. You can see a demonstration of the simultaneous logged in SEOmoz site and logged out SEOmoz toolbar in the attached screen shot.
UPDATE
Also having similar issues in firefox. Am wondering if this has anything to do with the fact that I changed my email address within the past few weeks.
-
Hi Steven,
As this is a year-old thread, it's not going to get too much attention. Can you please send an email to our help team at help@seomoz.org and let them know about this?
Thanks!
-
This is also happening to me, but my email address has always been the same.
When I click on the log in button nothing happens. Regardless if I am logged into the seomoz website.
Please help.
-
This was fixed by the SEOmoz team by the way. It was caused by a change in my email address.
-
Hmm darn! Your best bet would probably be to open a support ticket. I'll go ahead and open one for you with your original question posted.
Jen
-
Thanks for the reply Jennifer,
I did check the third-party cookies and I had my Chrome set to allow cookies by default, the "Allow local data to be set" option.
The firefox link was broken, but I did check my Firefox and I have third-party cookies enabled as well.
-
Hi Greg!
Sorry about the troubles you're having. One thing you want to check in both browsers is that you have "third-party cookies" turned on since the login needs to resonate between more than one site.
Here are the steps for Firefox: http://support.mozilla.com/en-US/kb/Enabling and disabling cookies and for Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
Hope this helps!
Jen
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SEOmoz Keyword Difficulty Tool been down for a few days?
Hi All, I notice the SEO moz keyword difficulty tool has been down for a few days!!! I know from support that they say it is going to be a "while" till it fixed, but some type of estimation on how long it will be will be good. Also in regards to the types of accounts, why do the top accounts have the same limitations as the 79/month tool in regards to the keyword tool reports (50 max and 5 per scan)? I mean this is probably a wider question for the SEOmoz team need to answer. Kind Regards.
Moz Pro | | ColumbusAustralia2 -
Ecommerce tracking for campaing keywords like traffic data in SEOMOZ accounts
Hi, i want to track revenue for individual keywords in SEOMOZ Campaign like traffic data is it possible ? please provide me any firm solution for this
Moz Pro | | pulseseo0 -
SEOMoz ranking reports inaccurate for Google?
So I have notice that, at least for some searches, the rankings shown in SEOMoz's ranking reports are meaningless. I assume this is due to blended search results including local search. For example, I have a client, who is ranked 3rd overall for one of his most important search terms, but his ranking is based upon his local result (there are 2 organic search results and then he is the first local result). The SEOMoz report shows him being ranked 12th. Anyway I count down to the 12th ranked site (including local search, not including local search) his site is not there. In fact the only place it is in the top 3 pages is in the local result. As a local marketing consultant, almost all of my clients are looking to be found for "Jackson Hole" this or that, or "Jackson, WY" this or that, so this is a pretty critical issue to me. I would appreciate feedback. Thanks!
Moz Pro | | farlandlee0 -
Is it Possible to Subscribe to an SEOmoz Q&A Category via RSS?
I'm interested in tracking new questions in a specific category in SEOmoz's Q&A (the Reputation Management category), and I was thinking RSS would be the easiest way to do this. Is it possible? Or is there another way to get new questions asked in a category into your email or RSS reader?
Moz Pro | | brianspatterson0 -
How can i get seomoz to crawl a campaign on demand
hi how can i get seomoz to crawl a campaign on demand instead of on a weekly basis? For example i have corrected some error warnings and on page elements and would like it to re crawl the site sooner to see how the corrections have worked? thanks
Moz Pro | | Bristolweb0 -
SEOMOZ Crawler unicode bug
for the last couple of weeks the SEOMOZ crawls my homepage only and gets 4xx error for most of the URL's. the crawler have no issues with English url's only with the unicode(Hebrew) ones. this is what is see in the csv export for the crawl (one sample) : http://www.funstuff.co.il/׳ž׳¡׳™׳‘׳×-׳¨׳•׳•׳§׳•׳× 404 text/html; charset=utf-8 you can see that the URL is Gibberish please help.
Moz Pro | | AsafY0 -
Seomoz research tools question for inbound links
What is the best seomoz tool and or indicator within a tool for checking on a link (directory or article site) to evaluate whether or not you would actaully want a link from them? Any way to see if google penalizes them for there tactics or if that can hurt me by them linking to me or whatever? I am at the beginning of a link building mission, but want to ensure that I do it methodically and correctly as possible based on the combines wisdom of this community. Thanks for your help, Steven
Moz Pro | | sfmatthews0 -
SeoMoz are creawling all the time. it´s fine?
HI about 1 week, the SeoMoz told me that was crawiling all the time . i don´t know if it a problem whit the system or is new software implemented. i´ts says about 20 days crawiling thanks
Moz Pro | | monotero0