I want to cancel my cancellation
-
HI there about 4 days ago I canceled my account over here at SEOmoz because I was going to take a break for a few months. Though earlier todayI changed my mind and now I don't want to cancel it anymore. That leads me to my question: is there a way to cancel you cancellation?
regards
/Alexander
-
Hi Alexander! I just assigned this question to the Hekp team. One of them will be able to help you out soon!
Thanks!
Jen
-
Hi Alexander, we had a similar issue with our account a few months ago and we didn't wanted to lose the subscription, specially at the price we had it, so if is that urgent just call or mail now http://www.seomoz.org/about/contact , they have great customer service and they will help you work something out.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is anyone going to SMX Advanced in Seattle? Want to meet up with Mozzers?
Is anyone going to SMX Advanced, and willing to meet-up with some Mozzers? Our product & engineering team want to chat about links! We'd love to meet up before, during, or after the conference. As a token of our gratitude, we'll give you some fun Mozzy swag or a gift card 🙂 Sound interesting? Fill out this mini-survey with your availability and preferred contact information: https://www.surveymonkey.com/s/MozatSMX
Moz Pro | | JackieRae1 -
What is the process to cancel the account?
Describe your question in detail. The more information you give, the better! It helps give context for a great answer.
Moz Pro | | pedaguitu0 -
Cancel my PRO account and process refund, please
Hello SEOMoz folks, I seem to have a weird situation here, and need your help resolving it. The thing is that I received a code for a free 3 month SEOMoz Pro account that I gladly signed up for (who wouldn't considering how awesome SEOMoz is!) That said, I disbanded the startup that I was planning to use the account for several months ago. My 3 month eval ended today and my card was charged $99 because of that. The crux of my problem is that I ought to have cancelled the account long ago which I didn't, and I'e been charged. This is obviously my mistake, but I fervently hope that you guys are able to understand where I'm coming from and help with reversing the charges. To be honest, $99 means a lot to me and I'd very much appreciate if you're able to help me with a refund. I'll continue to be an avid SEOmoz fan (and prospective Pro user) but at this time, I just don't have a need to use the service. Thanks a ton! Siddharth
Moz Pro | | jugaadu0 -
SEO Moz analysing US site when I want it to analyse UK site
Hi there, I am trying to analyse the UK version of my website. However as the website is set to redirect people to the most relevant site and SEO Moz is based in the US, it is redirecting all the pages your crawling and therefore analysing US pages. So I am trying to look at the UK homepage but all the factors relate to the US site... Is there a way around this?? Thanks
Moz Pro | | MyTights1 -
Who wants to help go over my crawl diagnostics via skype?
I have run a crawl diagnostic on my site and have 194 errors and most of them are 404 errors in wordpress. Not sure why, but many of my pages had name changes (possibly a permalinks issue) but I have no idea how to fix it. I had 5 duplicate page titles, and 1 tile missing or empty. 72 crawl notices found (2 permanent redirect, 17 blocked by robots, 53 rel canonical) 19 Crawl warnings were found Who wants to have some fun?
Moz Pro | | starkSEO0
