SEO-Friendly FAQ Software
-
Hi,
We use Kayako Supportsuite (help desk and FAQ software) installed on our site and it's causing about 80% of all our SEO errors/issues.
I've googled a lot and I can't seem to find a FAQ software (we need the ability to maintain and constantly update a large # of questions) that doesn't have duplication (print version, pdf version of each question, etc.), terrible URL structure and an overall very cheesy look. We don't need the helpdesk part, just FAQ functionality.
Anybody have any ideas?
Thanks!
-
Hi mynewco,
To develop effective FAQ software, try one of the following links if you haven’t already:
HotScripts – search various scripts of PHP, ASP, JavaScript, and more
PHP FAQ Manager – uses PHP5 and MySQL to store questions and answers; supports recording of FAQs and a simple search interface
These items have scripts and software for FAQ functionality and are customizable for various specifications. Check them out!
-
Hi Keri,
Unfortunately, I have not found a good solution yet. Was going to literally have my developer hand code each FAQ page from our SupportSuite Kayako helpdesk to get around this issue.
Very frustrating.
Thanks,
Matt
-
Hi Matthew,
I'm following up on older, unanswered questions and wondered if you found an FAQ software that has met your needs. If you have, can you share it with us for future use? If not, you might want to ask this question again with any new details you might have, as we have an even more active Q&A audience now.
Thanks!
-
Zendesk is becoming very popular and large companies use it. I like it a lot.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to optimize for software carousels? [2019]
There was a lot of discussion back in spring 2017 when carousels were expanded in Google. But no definitive answers on how Google determines which sites rank for these results and what SEOs can do to get listed. My site (ansys.com) ranks for some of these results (example: "cfd software"), but the product listed in the result is not the primary product from our suite that should rank for these queries. Also the image Google displays is an outdated product logo pulled from a low-level blog post. This despite having structured data on our site with correct logos. Also, we only rank for carousels in one of our product categories and not others, despite ranking on pg. 1 for those results. So rank doesn't seem to be a primary factor. What is the secret sauce for ranking for these software carousels? And is it even worth it to try?
Technical SEO | | KHritz1 -
Domain Masking SEO Impact
I hope I am explaining this correctly. If I need to provide any clarity please feel free to ask. We currently use a domain mask on an external platform that points back to our site. We are a non-profit and the external site allows users to create peer-to peer fundraisers that benefit our ministry. Currently we get many meta issues related to this site as well as broken links when fundraisers expire etc. We do not have a need to rank for the information from this site. Is there a way to index these pages so that they are not a part of the search engine site crawls as it relates to our site?
Technical SEO | | SamaritansPurse0 -
I'm looking for a good SEO
I need someone that can help me with my SEO. I am too busy to do it and the last person that did it, I really feel didn't do a good job. Please message me (If that is possible). I am looking for on-page, probably disavowing a good bit of links, and anything else that someone can point me in the right direction to do. I'm having some pretty major issues with my guy right now and I just feel like my rankings are falling off of the map because of it. Thanks!
Technical SEO | | Veebs0 -
SSl and SEO
Does the type of SSL used on a site have any significance to trust and seo ranking?
Technical SEO | | unikey0 -
Google Blogger Intergration, any SEO benefit?
I want to use google blogger for my website blog, we want to intergrate it into the existing website (which is why wordpress isn't ideal as there is no php) if the domain was www.blog.mysite.com will www.mysite.com still recieve the seo bonuses of having a blog? or does it have to be www.mysite.com/blog otherwise i have little use for a blog, what i also want to ask is how does it intergrate? i don't want the blog on my site to be like a 'window' into the google blog site as that defeats the purpose, i need the content to actually be on my site to ensure the seo benefits. Thanks Dan
Technical SEO | | DanBrayfield0 -
MaxMind GeoIP SEO Impact
Hi, A client has mentioned that they are working with their design company to create three different hompage versions (one for Scotland, one for England and one for international visitors) which will be shown to the visitors dependent upon their locations. They are working in connection with MaxMind who I have not come across before. My question is would this have a negative impact on SEO?
Technical SEO | | J_Sinclair0 -
What is the most SEO friendly shopping cart for wordpress?
I'm using Thesis Theme. I know load time is important and will continue to be a bigger deal as time goes on. Any advice would be much appreciated!!
Technical SEO | | chadmorgan0 -
Which is best blogging platform from SEO POV?
I am curious to find out what is the blogging platform of choice for enterprize level companies (employees more than 500, revenue more tan 150M). What would be the best solution from SEO point of view? I have used Wordpress in the past for small companies and feel that is the best. We are currently using Telligent. Is anybody using it?
Technical SEO | | Amjath0