SEO-Friendly FAQ Software
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Hi,
We use Kayako Supportsuite (help desk and FAQ software) installed on our site and it's causing about 80% of all our SEO errors/issues.
I've googled a lot and I can't seem to find a FAQ software (we need the ability to maintain and constantly update a large # of questions) that doesn't have duplication (print version, pdf version of each question, etc.), terrible URL structure and an overall very cheesy look. We don't need the helpdesk part, just FAQ functionality.
Anybody have any ideas?
Thanks!
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Hi mynewco,
To develop effective FAQ software, try one of the following links if you haven’t already:
HotScripts – search various scripts of PHP, ASP, JavaScript, and more
PHP FAQ Manager – uses PHP5 and MySQL to store questions and answers; supports recording of FAQs and a simple search interface
These items have scripts and software for FAQ functionality and are customizable for various specifications. Check them out!
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Hi Keri,
Unfortunately, I have not found a good solution yet. Was going to literally have my developer hand code each FAQ page from our SupportSuite Kayako helpdesk to get around this issue.
Very frustrating.
Thanks,
Matt
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Hi Matthew,
I'm following up on older, unanswered questions and wondered if you found an FAQ software that has met your needs. If you have, can you share it with us for future use? If not, you might want to ask this question again with any new details you might have, as we have an even more active Q&A audience now.
Thanks!
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Zendesk is becoming very popular and large companies use it. I like it a lot.
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